Excellent dental care. Quality treatment super people. Super staff! Great ...Dr Allen knows his…read morebusiness. Highly recommended.

I had an appointment yesterday to take delivery of a crown and have a filling replaced. When I got…read morethere, they refused to do the filling saying they didn't have time. I was not happy. This is not the first time they didn't do the work that was scheduled. At a previous appointment, they did nothing because the doctor couldn't get me numb, something that has never happened to me in my 67 years. So, 4 trips to Quincy and twice came home without having the work done that was scheduled. Update: I called AA Dental to talk to Lance. The person who answered the phone hemmed and hawed for about 5 minutes and then said he wasn't available. I left my name and number and asked to have Lance return my call. It has been at least 2 weeks and I have not heard a word from him. I really don't think he exists!!

1. False Claims of Unpaid Balance Used as a Sales Tactic On…read moremultiple occasions, I received voicemail and text messages from Aspen Dental stating that I had an outstanding balance. This was incorrect. My Explanation of Benefits (EOB) clearly shows that my routine cleaning was covered 100% by my insurance, leaving a $0 balance. Concerned, I contacted the office to resolve what appeared to be a billing error. During these calls, I was told, "We must have the wrong information." When I offered to provide my EOB as proof, I was told it was "not necessary" and that someone would "correct the records." Despite these assurances, the same misleading messages were repeated. This pattern strongly suggests that the "balance due" claim was not an actual billing issue, but rather a tactic designed to prompt contact and create an opportunity to solicit additional services. 2. Unsupported Claims about Missing 'Deep Cleaning' In a separate instance, I was again contacted with similar messaging. During the follow-up call, I was told Aspen Dental had "no record of a deep cleaning" being performed. This statement is both misleading and concerning: At no point during my visit did either the hygienist or dentist indicate that a deep cleaning was needed. In fact, both providers specifically complimented my dental hygiene. No treatment recommendation or clinical justification for a deep cleaning was ever provided. When I challenged this inconsistency, I was told the representative was "just reading the notes," suggesting a lack of accountability or understanding of the information being communicated. This interaction raises serious concerns that Aspen Dental may be using incomplete or ambiguous records as a pretext to suggest additional, potentially unnecessary, procedures for financial gain. I request that Aspen Dental: 1. Immediately cease all misleading billing and solicitation communications directed toward me 2. Correct their records to accurately reflect my account status 3. Provide a clear explanation of why these communications occurred 4. Review and correct their internal practices to prevent similar issues affecting other patients These experiences have significantly eroded my trust in this provider and raise broader concerns about their business practices.

Wait time was too long! I had to wait for approximately 1h to be seen. In addition, the bill I…read morereceived is higher compared to other dental offices -- they will overcharge you!

BUYER BEWARE! My college daughter received services from…read moreQuincy Dental Center. They did NOT tell her they were out-of-network. When she asked about insurance, she was told the office would bill the insurance... and they were not transparent or disclosing that they were not in-network. Standard line is, we'll submit your insurance and you owe the remainder; however, no where in the information my daughter was told did the staff tell her they were OUT-of-network, were NOT a preferred provider or that they were NOT an in-network provider for any insurance companies. Dr. Pritts has many positive reviews, but my daugher was passed on to the associate dentist who is inexperienced and rough. I attempted to resolve the lack of transparancy with their billing with the practice, but they were unwilling to acknowlege the concern suggesting unrealistic options that a college student can't afford.

Dr. Priitts has been my primary dentist for several years. She is a consummate professional and a…read morefunny conversationalist. The hygienists are very good at what they do.

Thank You Dr. Obrock for skillfully designing my 1st ever CEREC crown. It truly was amazing to see…read morethe process from start to finish. In addition, your Staff is just wonderful, and Ann, she is the BEST!

Excellent service! Dr. Moon & his staff is proficient and quick. Always had great experience…read more Highly recommended!

I spent most of my life living in fear of going to the dentist. This place is amazing!!! They are…read moreso gentle and concerned about your well being and care while treating you. This is the first time I have i have not had panic attacks. I am so grateful for their treatment and concern! Forever a patient!!!!!

Great Denist and office staff. Never had an issue with anyone in this office. Not sure about the…read morenegative reviews because I don't see that!!!!

damaged a expensive crown putting a bendex on a tooth to be filled next to the crown.damaged the…read morecrown , would take no responsibility for it. wasn't like I did it....I asked the price he said I had food insurance and only a few hundred ( $400alot of money to me) he did good work. up until then. then when I was upset , walked out ...his nurse calls me.at home to keep it going. very unprofessional

From the owner: Louis Quintero DDS offers quality general dental services to you and your family. His practice is…read morededicated to excellence and his staff is committed to making you feel relaxed and comfortable during your visit. We'll give you a reason to smile! His services include:*Cosmetic dentistry*Crowns*Bridges*Implants*DenturesPartials*Bleaching Dr. Quintero is committed to his patients and he does all he can to serve their needs. When you are looking for a dentist that has a gentle touch, Dr. Louis Quintero is the professional you can count on. New patients are welcome and we look forward to seeing you soon.Call today to schedule your appointment.

receptionist was very rude I ran 5 minutes late because of ice and traffic she had no kindness and…read moremade me feel unwanted will not be returning

From the owner: Custom Dental Care offers preventive dentistry, restorative dentistry and cosmetic dentistry…read moreservices. We are located in Quincy, IL, and serving patients from all surrounding areas. We care about our patients and we understand that your time is valuable. We work to make sure our schedule is always easily accessible. Our services include: bone grafting, bridges, veneers, dentures, oral surgery, implant placement & restoration, partials and x-rays, root canals, smile makeovers, tooth-colored fillings & bonding, and whitening. We also offer emergency appointments to our clients. Here at Custom Dental Care, new patients are always welcome! Call Custom Dental Care for an appointment today!

I can't say enough good things about this dentist office. There so professional and caring. Im…read morescared to death to have a tooth pulled but walking into this dentist office I'm OK. Because i know they care about their Patients. And if you ever need your smile to be fixed. Burk busbey is the Best.. thank you Busbey for making my smile so much bigger

I would never have yelped Dr. Busbey because I've thought he was a good dentist. On the other hand,…read morethe state dentil program has been gouged by the professionals that took advantage of it. 100+ for a visit is exhorbitant, to say the least. The last straw came when "Anne" told me they coukd charge interest without my consent but that the State pays for it. Ummmn, I hadn't carried state insurance for over a year and paid "Carol" out of pocket. Don't be ripped off. This is illegal!!!!

They where not interested in pursuing my dental insurance coverage so the procedure I need done is…read moreunattainable at their place of business. Very disappointed since their reviews indicated otherwise, 60 mile drive for nothing.

I had to have all four wisdom teeth removed. Dr Wright made sure I didn't feel a thing. He was…read moreconstantly quizzing his staff on names of tools and other dentistry stuff I didn't know because they were in school. He wanted to help them succeed. After the surgery after I could feel my face again I had pain that was leading to migraines. I called the office and with in 20 minutes I had a pain killer ready to take. Dr wright personally apologized for the pain I was suffering. The following day Dr Wright again personally called me to check up on things making sure everything was ok and if I had any problems to call him and then gave me his personal number. You don't see that these days Drs with bedside manners. So glad his receptionist was wearing her uniform when she came into my place of employment and convinced me to come see dr wright. I have found my dentist from now on