Absolutely one of the worst companies there is. First, it's very important note that I was a…read morerestoration project manager for over a decade working for some of the largest restoration companies in the state of Connecticut. I've seen it all and I've heard it all. We only used this company because when we had a claim, we allowed the insurance company, State farm to choose the mitigation company as I didn't want any accusations of bias or unethical anything since, as I said, I was in the Insurance restoration business for over a decade. This company came out, the team lead they sent was as lazy as you could be, literally was standing in the water(which was sewage) then decided to sit on our brand new white couch. He talked to my wife about firearms and how he carries a firearm, then the next day as they were cleaning out our basement they came across a box that had a fake gun in it, a gun we use for a smokeless shooting range. He decided to freak out and no coincidence at 3:30 the whole entire team took off left everything unsecured, left our gate wide open and our doors wide open. Then the excuse they gave was that they didn't like how they were talked to. We had simply went down and asked them to take a beat for a minute because they were just thrown everything in the dumpster with zero accountability for it all so obviously we were a little nervous that insurance wasn't gonna cover it since they weren't documenting properly. Even things that we said don't throw away we noticed we're getting thrown in the dumpster so of course we were gonna stop them for a minute, again we know how the industry works. They damaged our fridge, we had to contact the owner of their company to get a replacement. It took probably three weeks of back-and-forth to finally get a fridge replaced that was essentially brand new. No shocker when it came to the contents portion of our claim they couldn't provide a full, comprehensive list of all items thrown out, saved or cleaned. Even our adjusted had a nightmare of a time trying to get photos from them or a proper list, we still haven't to this day. When it came to get our contents back, that was a nightmare in and of itself, the couch came back damaged. The owner of the company wanted to make accusations and not cover it. We finally just gave up it wasn't worth going back-and-forth, with her knowing her personality and how she is this company charged our insurance over $17,000 for the mitigation job and content manipulation. They were here for maybe a total of three days and stored our stuff for about three months. Their mitigation manager didn't do his job properly. They never came out to check the hours on the machine, run the numbers daily as you're supposed to do with mitigation instead, he would call me everyday and have me go down into my basement to use my moisture meter to check the numbers and check his machines for the hours and send him pictures. I have the pictures back it all up too, yet they charged the insurance company for supervision and the mitigation, despite the fact that he was calling me every day to check his equipment this is something any good mitigation company should be doing daily. Getting back to the contents when they finally brought them back, we were going through boxes and they'd have huge boxes with two items in it or boxes with stuff just thrown in it See The pictures I've attached to this review. This company is absolute hacks and I wouldn't recommend them to anybody. They could have a fire extinguisher while my house is burning down and I would let the house burn down before I let them use the fire extinguisher to put the fire out. When I say DONT use this company, I mean it RUN from them. I've been in the construction industry for over twenty years, this companies lacks integrity, professionalism and proper leadership.

I highly recommend Servicemaster Apple Valley for carpet cleaning. The technicians are very prompt,…read morecourteous and thorough. Having two children and 4 cats puts a lot of traffic on your carpeting. I had all my carpeted areas done and they look clean and smell fresh...Great job!

I had a positive experience with servpro, but had many issues with the "subcontractors" they used…read more They did an amazing job cleaning up after a burst pipe and flooded house. They dried it out quickly and worked with my insurance to make the process easy. I also used them for the rebuild services because they had the quickest turnaround, and that is where we ran into issues. The "plumber" did not properly attach the new sink and it is loose and not properly bracketed. This was never resolved. The floor installers set my AC to 58Degrees, removed my inside garage door, and left the AC on max for several days straight while it was 100degrees outside. They also spilled mortar and grout all over my driveway. I asked them to clean it up but they did not understand english. It left permanent stains. The painters got paibt all over my trim and light switches and lightswitch covers. I'm pretty sure they also punched or kicked my dog, we had to put her down. Don't leave any of these subcontractors alone in your house.

Great service, communication, and professionalism! Our basement flooded and the wonderful team at…read moreServpro were attentive to our every need. They provided quick clean up and mitigation. Would not hesitate to give them a call! A+ service!

Jaime and his crew are detail oriented and have a high standard when it comes to doing a project…read more We had Jaime do a full bath renovation and I wanted to save some money by doing the plumbing, painting, electrical and wood trim. I was going to have an outside vendor install porcelain slabs for the shower walls. Jaime was happy to make that work -- his proposal was clear about what he was doing and made me comfortable that we were on the same page. His price was very fair (I had received some other quotes that were crazy high and a couple others in the same price range). He did the demolition, some framing (blocking for grab bars and towel bars), and all of the tile (floor, wall, and shower niche). He was able to work with my schedule since I was doing my parts of the project on nights and weekends. From the moment he arrived at the house, he laid down floor protector from the front door to the bathroom and got to work making sure any question about approach was talked about with me. We made a few minor changes along the way (changed the height of the accent strip of tile) and the final product was excellent! The walls weren't straight and Jaime was able to make it appear perfect. They were on the job around 8:30 every day and some nights were still there after 6pm. Every night when they left, they vacuumed and left the house in as good of condition as when they arrived. I am so pleased and would highly recommend Hebron Tile to anyone!

Jaime and his assistant built the shower in our first floor bathroom and tiled the entire room…read more The quality of his work was outstanding in every way and the job was fairly priced. Plus he made some design suggestions that greatly improved the overall look of the room. This man really knows what he is doing. Of equal importance, he is a person of integrity who stands behind his work and takes pride in it. We couldn't be more pleased. I would engage Jaime again in a heartbeat. BK, Essex, CT