Had a minor eye injury, and he worked me in the same day. Felt better almost…read moreimmediately.....Attentive staff, and nice selection of glasses. Very convenient location. Highly recommend.

Dr Connor and his staff are amazing! Best eye care experience I have ever had. Very reasonable…read moreprices and here's the best part - I received my prescription sunglasses in 2 days! Love this place and will be back for all my eye care needs!

I love Louisiana eye cares staff and Doctors. However a couple weeks ago they called to tell me my…read moreglasses were ready. I ordered a pale purple frame, I got grey. Also the right arm will not stay up. I couldn't address the color as I had a flight to catch to Va for a family funeral. I go tomorrow to see if they will fix my issues.

I had a routine eye exam here, which is where I've always gone. When I made the appointment, they…read moreverified that none of my information, including insurance, has changed. When I checked in, she asked for my ID and insurance card, which I handed over. Had the eye exam. Everything went great. Go to checkout and I'm told that my vision insurance is out of network, so I'll have to pay the full amount of the visit. That they stopped accepting my vision insurance. I asked why at no point was I informed of this and they couldn't give me an answer. I always check in network/out of network for new doctors. But I've previously gone here (and so has my son), so it didn't even cross my mind to make sure they still accepted our insurance. If they're in network for you, great! The docs are awesome! But you never know when you'll suddenly become out of network and not be told until after your exam. The office manager was helpful in providing me the information needed to file an out of network claim with my insurance. However, at no point did a receive an apology or a promise to better train her staff.

Dr. Hawkins was professional and ensured my needs were met, Brittany also exceeded my expectations,…read moreby far the best experience I've had, and I've worn glasses my entire life. My frames were made and received quickly, which is also a plus! Thank you to the whole team for your help!!!

Went to get a prescription filled. Great selection. But more importantly customer service was…read moreexcellent. No rush, took time to ask about my preferences and then brought samples to try ...narrowing down my choices ( huge help). Offered good feedback... and I have walked away feeling I made a purchase I will be very very happy with! Also took time to make sure I received all the amenities I want in a pair of glasses and did a great job tackling my vision insurance! Highly recommend!

I like Dr. Dodson, and I never had problems with my glasses in the past, however this last time,…read morethree attempts to make my glasses were fruitless, and the results each time were that I could see better with my old glasses, or without glasses, than with the new ones. I gave up - nearly $800 sown the drain.

Dr. Dodson is now at North Oaks Hospital in Hammond. He did my wife's eye lids couple years ago…read morewith excellent results. He did mine 3/28/2012 also excellent results. Appointment A+ Dr. & staff - A+

Perhaps the person below me doesnt understand to shop around, first, before deciding on a certain…read morebusiness; you can see whats available before being "conned". A person who does their research cannot be conned. We live in Hawaii, now. I still send Spectacles my updated prescriptions and get my glasses from them. We will be moving back to Louisiana, Italy or Alabama next and I intend to continue to do the same. When I am ready for contacts, I will also be sure to send them that prescription as well. :)

I was conned into paying extra for a certain type of lenses and to get my lenses thinned. I paid…read moreseveral hundred dollars for these "extra" and "special" lenses as persuaded by the owner. The lenses stuck out of the sides of my glasses and was very ugly, however, i decided not to complain since i only wear them at night. Two weeks after picking up my glasses from the store, my lenses cracked in the middle of each lens. I recently bought new lenses from another optical shop, because they were so badly cracked I could no longer see out of them, and was told that the "special" type of lens purchased from Spectacles was cheap plastic. I paid less than half of what Spectacles charged me and actually received much better quality lenses and they do not bulge out the sides of the frames. Will not go back to this store and I do not encourage others to get ripped off here either.

I had a great experience at Vision Optique in Mandeville. Quick walk in service. Doctor was…read moreprofessional and thorough. Associates were super helpful in my frame selection. Gold stars all around

This location should re-evaluate their staff and management. I called to ensure my prescription was…read morecorrect so I could order new glasses. Darnise looked up the prescription read it and when I asked did this have AR coating she said I have to transfer you to someone else. When she transferred me it went back to the main menu and I had to call back in and try to speak with Darnise again. I sat on hold for 53 minutes after 30 minutes I started calling from other cell phones because I thought surely they couldn't be that busy, they must have forgotten about me. When calling from the other phones Darnise said quickly " please hold" before I finally screamed after 3 attempts and cut her off and said "supervisor". She then said " I mean I can see if they're available" like this isn't a business operating to make a profit from services they provide to the public. Then she came back to phone and said "they're all busy at the moment or on the phone. So she requested to have someone call me back and then hung the phone up on me. So considering the level of annoyance at this point I called back. Ironically the supervisor was miraculously free although not 30 seconds ago they were busy. The supervisor named Nicole then spent 10 minutes covering her and her staff and not one moment said I'm sorry for any inconvenience. When I asked why was I on hold for 53 minutes she informed me that she has only been in the office for 30 minutes and couldn't explain why but that their staff is all at lunch, and they have other patients to tend to. Now call me crazy but I would think a healthcare facility would want to handle any issues over the phone to prevent any issues as it relates to COVID-19. I was informed that Darnise is new and that there wasnt really any solutions to my problem except to wait. I mean who would spend $100s with this company to be told that customer service isn't a part of what they do. I mean I work in healthcare and I couldn't imagine I'd have a job if I had patients on hold for 53 minutes and I couldn't imagine we would have any patients returning in the near future. I'm not one to go out of may to cause an issue but this has to one of my worst customer service experiences I've had. When I asked to speak to anyone above who I previously spoke to they begin to circle the wagon and defend obviously wrong actions. I hope this company finds a better way to work with customers or I fear this company won't survive in a market where people expect some level of dignity and respect when dealing with healthcare providers.

They moved and didn't update their address here. There is nothing at 839 Robert. I called the…read morenumber listed and got voicemail with a different address. :-(

Dr. Pigeon is the most professional doctor that I have ever dealt with. I will recommend her to…read moreeveryone that I know and anyone I don't that needs an optometrist. What a wonderful experience.

Slidell Optics is your local destination for stylish eyewear, quality eye care, and personalized…read moreservice. They specialize in helping you find frames that don't just fit your face -- they fit your lifestyle.

The lady in the Optical Center knows more about eyeglasses than any human I've ever known. She…read moreobviously loves her job and loves helping people to look their best when they're selecting eyewear.