Had a minor eye injury, and he worked me in the same day. Felt better almost…read moreimmediately.....Attentive staff, and nice selection of glasses. Very convenient location. Highly recommend.

Dr Connor and his staff are amazing! Best eye care experience I have ever had. Very reasonable…read moreprices and here's the best part - I received my prescription sunglasses in 2 days! Love this place and will be back for all my eye care needs!

Dr. Hawkins was professional and ensured my needs were met, Brittany also exceeded my expectations,…read moreby far the best experience I've had, and I've worn glasses my entire life. My frames were made and received quickly, which is also a plus! Thank you to the whole team for your help!!!

This is 3rd attempt to have glasses adjusted so I can see through my progressive lens. New lens are…read morebeing ordered. I asked if this does work can I get a refund. NO was answer if that is the case I've shelled out $700 for nothing. I've Worn glasses for 60 plus years. Other places refund money if glasses be made right. This is not a small local business. They should do better

I had a great experience at Vision Optique in Mandeville. Quick walk in service. Doctor was…read moreprofessional and thorough. Associates were super helpful in my frame selection. Gold stars all around

This location should re-evaluate their staff and management. I called to ensure my prescription was…read morecorrect so I could order new glasses. Darnise looked up the prescription read it and when I asked did this have AR coating she said I have to transfer you to someone else. When she transferred me it went back to the main menu and I had to call back in and try to speak with Darnise again. I sat on hold for 53 minutes after 30 minutes I started calling from other cell phones because I thought surely they couldn't be that busy, they must have forgotten about me. When calling from the other phones Darnise said quickly " please hold" before I finally screamed after 3 attempts and cut her off and said "supervisor". She then said " I mean I can see if they're available" like this isn't a business operating to make a profit from services they provide to the public. Then she came back to phone and said "they're all busy at the moment or on the phone. So she requested to have someone call me back and then hung the phone up on me. So considering the level of annoyance at this point I called back. Ironically the supervisor was miraculously free although not 30 seconds ago they were busy. The supervisor named Nicole then spent 10 minutes covering her and her staff and not one moment said I'm sorry for any inconvenience. When I asked why was I on hold for 53 minutes she informed me that she has only been in the office for 30 minutes and couldn't explain why but that their staff is all at lunch, and they have other patients to tend to. Now call me crazy but I would think a healthcare facility would want to handle any issues over the phone to prevent any issues as it relates to COVID-19. I was informed that Darnise is new and that there wasnt really any solutions to my problem except to wait. I mean who would spend $100s with this company to be told that customer service isn't a part of what they do. I mean I work in healthcare and I couldn't imagine I'd have a job if I had patients on hold for 53 minutes and I couldn't imagine we would have any patients returning in the near future. I'm not one to go out of may to cause an issue but this has to one of my worst customer service experiences I've had. When I asked to speak to anyone above who I previously spoke to they begin to circle the wagon and defend obviously wrong actions. I hope this company finds a better way to work with customers or I fear this company won't survive in a market where people expect some level of dignity and respect when dealing with healthcare providers.

I love Louisiana eye cares staff and Doctors. However a couple weeks ago they called to tell me my…read moreglasses were ready. I ordered a pale purple frame, I got grey. Also the right arm will not stay up. I couldn't address the color as I had a flight to catch to Va for a family funeral. I go tomorrow to see if they will fix my issues.

I had a routine eye exam here, which is where I've always gone. When I made the appointment, they…read moreverified that none of my information, including insurance, has changed. When I checked in, she asked for my ID and insurance card, which I handed over. Had the eye exam. Everything went great. Go to checkout and I'm told that my vision insurance is out of network, so I'll have to pay the full amount of the visit. That they stopped accepting my vision insurance. I asked why at no point was I informed of this and they couldn't give me an answer. I always check in network/out of network for new doctors. But I've previously gone here (and so has my son), so it didn't even cross my mind to make sure they still accepted our insurance. If they're in network for you, great! The docs are awesome! But you never know when you'll suddenly become out of network and not be told until after your exam. The office manager was helpful in providing me the information needed to file an out of network claim with my insurance. However, at no point did a receive an apology or a promise to better train her staff.

They moved and didn't update their address here. There is nothing at 839 Robert. I called the…read morenumber listed and got voicemail with a different address. :-(

Dr. Pigeon is the most professional doctor that I have ever dealt with. I will recommend her to…read moreeveryone that I know and anyone I don't that needs an optometrist. What a wonderful experience.

They have repaired 2 vintage items for me. A PL-7 turntable with speed issues, and a JVC single…read morewell cassette deck in need of refurb. They were unable to fix the ADC 6000 Accutrac turntable. I think the issue was the cost versus value, and parts were going to be rare to find. I am bringing a PL-S40 TT and my Sherwood 1975 tuner/reciever in for refurbs. Not sure what the bad review was from. These guys are personable and know their stuff. There are only two of them that do the work and run the business.

Hard to find someone who can still work on a lot of this type of equipment. Work was well done and…read moreprice was fair.

I have been shopping at Brenchley's for 26 years and fortunately never had to return anything until…read moreyesterday. I looked at the receipt and it stated that it would be a store credit only which would have been fine, so I went back to return it. I was then told that the item was a "final sale" and they wouldn't take it back or give a credit. The clerk told me it was written on the receipt but in fact it was not, and they hadn't marked the rack as final sale items either. Seriously awful after the money I've spent in that place over the years. I'll never go back.

If you need a gift card this is a great place to get one. They have beautiful packaging for gift…read moregiving

I get fantastic service for all my bipap supplies! They don't ever try to sell me more than I need,…read morebilling through insurance is easy, and the staff is friendly and professional.