They want to bully a $50 cancellation fee out of my family. No thanks. We will take our business to a place where customers and service are the higher priority, not just our money. Will be letting others know what to expect from this place so they don't find out after the fact as we have. This is what I mean when I say TENTATIVE. ten·ta·tive /ten(t)div/ adjective not certain or fixed; provisional. read more

Very professional dentistry office that always greets you with a smile. Services are always prompt, and on time. They are always gentle on my teeth, and do a fabulous job! The environment is clean, and the facility is modern, and beautiful. My entire family receives dentistry services from here and, they are kid friendly. My 5 year old loves to get her teeth cleaned, while watching the tv in the private rooms they have. Great place, so check it out.... read more

Michele at front desk-I understand if you are having a bad day, but please do not be short, rude and unpleasant with your customers. I will let it go once, but twice and I will make this issue known. Please rectify this issue with your personnel, or I will have to go elsewhere. I am a newer patient, so naturally I found this unsettling. Really wanted to like this place. read more

So impressed with Advanced Family Dental. From making my appointment as a new patient via phone to the quality of care I received upon arrival, was just outstanding. Having received such professionalism since moving to Minnesota. I highly recommend. VO read more

I have been going to AFD for a few years now and they always take great care of my dental needs. They are friendly, knowledgeable, efficient and helpful. I have never had a problem getting an appt. for emergency and they always try to make me comfortable. I would definitely recommend them for your dental health needs. read more

Love advanced dental. Staff are great. I had fast braces put on. I am 68 years old and love how my teeth look now. After I am finished with the retainer I am getting veneers. You are never too old to feel good read more

I went in to fix a tooth and had to bring my THREE kids with me as there was a snow day.. they entertained my kiddos while I was getting worked done.. hands down would recommend them to anyone... read more

I've been to many dentists in my life, but Advanced Family Dental surpasses them in knowledge, comfort and customer service.

I was so happy with the cleaning my teeth got from Melanie this week. She is so thorough and gentle with her exam and the cleaning process. The x-rays she took this time showed an opening that could become infected and really cause problems if it went unnoticed. Dr Rachel used the 3-D imaging to know exactly what should be done to correct it. I'm thankful for all the expertise I was able to take advantage of on this visit. Thank you so much! Glen read more

Haven't had my teeth cleaned for a while so I feared it would hurt, make my mouth sore, but knew it had to be done!! Got an appointment, came in was greeted by name, I got out my insurance card & was told I was an hour early! Came back an hour later, was taken to a room. First I had Xrays, then the dreaded tooth cleaning which was definitely not dreadful!! I will go back next week for more work on my teeth & an extraction. Guess What, I am looking forward to it!! Besides that, my teeth feel great!! read more

Everything went great! There were no hassles. They were polite and courteous. Did the cleaning quicky!! I was satisfied with the results. Did a great job!! read more

I was impressed with my recent visit for the following reasons: 1. Very friendly staff 2. Both dentists took the time to consult with me and give me very honest answers to what they could or couldn't do. 3. It was a new experience to see pictures of your teeth but it definitely helped to see the problems (fillings going bad etc) instead of having to take the word of the dentist or hygienist. 4. No pressure to do work not immediately needed. 5. Praised work of my other dentist instead of bad mouthing them. Made me feel good about my old dentist but also made me feel good about the new. 6.The office looks so beautiful--almost like going into a law office not a dentist office. 7. And truthfully I was glad I was not pressured to pay that day. Unfortunately I scheduled my dentist appointment the day before my paycheck and there is not way that I would have been able to come up with the money at that time. I'm glad I picked your office to start my new dentist experience. I look forward to future visits. read more

They are awesome, awesome, awesome. I have thanked them for bringing this wonderful facility and outstanding dentistry to the community of Albert Lea. This address on Front St. is old as they built new offices and are located in their fantastic new building in the area behind Hy-Vee grocery story. read more

Starts off nice, doesn't end that way. I had a nice experience, very friendly staff, lovely decor, nice doctor. I even told them what a wonderful experience I had while paying my bill, saying I LOVED the place. My pain came from an abscessed tooth, & the lovely doctor told me there were only 2 known choices; extraction of the tooth, or a referral to their referral oral surgeon for a root canal. When I asked, "are you familiar with the homeopathic alternative, Hepar Sulphuris", (--which doesn't involve having to choose between 2 extremely expensive, invasive procedures that is not only dangerous if the tooth has a 'silver'-amalgam filling, *which is actually 22-32% silver, 14% tin, 8% copper, & 50% MERCURY-a reproductive toxin & neurotoxin linked to at least 12 of the most prevalent diseases today*, but won't leave the patient with a toothless hillbilly smile...I didn't actually SAY this), her answer was abrupt & curt, claiming she had never heard of it, & that homeopathy did not play a part in her practice, not a direct quote, but as precise as the meaning of her exact words to me. I left with a Novocained, (finally free from pain), funny looking smile, a prescription for antibiotics that I was told should help me within 24 hours, & a referral. After leaving, I couldn't help but ponder why a dentist wouldn't study ALL medicine that could help such a vast majority of their patient's visits, especially when the scope of their profession covers such a small portion of the human body, yet is so integral to the health of every important function of the human body. The next morning, still in pain, I called asking if I could come in for more novocain until the antibiotics take full effect. I was asked if I tried ibuprofen/Tylenol, (of COURSE!), then I was asked if I called their referral oral surgeon. I said that I was going to try the Hepar Sulphuris first, & if it didn't work, I would call the oral surgeon. The person on the phone was combative, & outwardly irritated with my decision, urging me to do what the doctor recommended. I told her how important homeopathy & medicinal herbs were to me & that I have been using them on myself & my beloved, healthy pets successfully for many years, & that the doctor had admitted she hadn't studied or looked into any other options except what mainstream dentistry teaches them, & said if I was a dentist, I would look into ALL the options & not just put up a block against all other medicinal treatments offered in this big world, so, of the 2 options the doctor presented me with, & the one i had more than thoroughly researched, including findings in medical journals concurring the positive results of this option the doctor claimed no knowledge of, I thought I made a pretty convincing argument, & expected her to understand how obvious choosing that option was...I couldn't imagine ANYONE NOT choosing that option...she was NOT happy, & it was obvious she wasn't even REMOTELY interested in this very important information that SHOULD be known, or even CURIOUS enough to do her own research. She was quite horrible, night & day difference from the previous day's sugar-coated sweetness I now realized was a fake front for business. If it sounds snotty, it's just because I write much better than I speak, I was super nice & sweet, &, remember, I was in a LOT of pain, so the LAST thing I wanted to do was make them angry. She kept avoiding the question of novocain & was simply just plain pissy & not going to help me. I finally said, "oh, forget it, I'll just endure the pain" & she snottily said, "I'll tell the Dr of your call" ...I said, "why bother, you're not helping me" & hung up, & prayed to God to please take away the pain. By nightfall, the pain had finally subsided from the antibiotics. I wondered what the kickback was for every referral the oral surgeon got from them, & imagined it must be a pretty nice one for them to treat me that way. The next day, I drove to the People's Co-op in Rochester & bought my homeopathic medicine. THEN, I received a letter in my mailbox dated 2 days after my appointment, saying, "the relationship between a dentist & a patient is a very personal one, it requires compatibility, trust, & mutual respect among other qualities. On rare occasions, a dentist & a patient may find themselves faced with the problem of communication or compatibility. When this happens it is often best for them to part company. This letter is to formally let you know that I am recommending that you seek services of another dentist, so I have released you, as a patient in this office. This office will be available only on an emergency treatment for the next 30 days from the date of this letter. This will give you time to find another dental office. It has been a privilege to treat you. Sincerely, Dr. Tricia Nelson.... Blown away.... FYI: dental amalgam is shipped as hazardous materials to the dental office, yet they put this in your mouth while they mask their nose&mouth...hmm..... read more