I am incredibly thankful that I found Dr Teramura. I had been struggling with intense ankle/heel…read morepain for a few months that my pcp couldn't help with. There were days I could barely walk. I found Dr T here and after reading the reviews decided to call for an appointment. Scheduling was easy. His receptionist is super friendly and efficient. His office is centrally located in Kailua with lots of parking options nearby. Upon arrival there were a few short forms to fill out and then it was time to see the doc. Right on time, by the way. Dr Teramura is absolutely amazing in every way! He is knowledgeable, patient and sympathetic. He was able to identify my problem in a few short minutes and came up with a plan to help relieve the pain in a way that worked with my busy lifestyle. Not only did he discuss treatment options but he also got to know me and shared some of his personal stories as well. I had several follow up visits, each time seeing improvements. This last visit was my last visit. My condition has greatly improved and I am able to continue doing the work at home to heal completely. Yes, I was sad to "graduate" from his care but if I ever need a podiatrist again, I know exactly who I'll be seeing. Big mahalos to Dr Teramura!

Dr. Teramura was the best! Was able to get an appointment within the week. Explained throughly…read moreabout my plantar fibromatosis & with icing treatment fully recovered in a week! He's so nice & friendly.

Good luck ever getting through and getting scheduled. On hold FOREVER, super rude staff, not…read morehelpful or even trying. Unfortunately, not the first (or second or third) time that this is happened. I got a call that they had to reschedule my appt after waiting for several months for it to come, but they would call me back. Two weeks later, no call. I finally call and now there isn't an appt. for 5 months from now. The staff is the most unprofessional I've ever dealt with, on multiple occasions. It's really too bad because really liked my Dr., but am now going to have to change. Do better. Dr. Friedlander, you are losing patients because of your staff.

I have never experienced such disorganization, lack of clarity, and blaming of others from a…read moremedical facility in my life. Wildly unprofessional, passing blame to others, talking over me, not asking good questions, not following up, speaking rudely at me, etc. After a real nightmare experience, to put it politely, Multiple sections within the women's health center that do not communicate between themselves. No returned phone calls as promised. Blaming other offices, no follow up, nobody puts in any effort to try and help people frustrated by their poor customer service. I just wanted to schedule a first appointment with a referral. After 3 months, endless hold time, no call backs, bad info given repeatedly, not listening, talking over me, etc, I gave up. Highly recommend avoiding this office if you don't want them to blame your doctor for their mistakes.

Was referred to Dr Lee from my PCP. My health network does not have any doctors in the field of…read morePodiatry so Dr Lee was suggested since it was close to where I live (Windward Side). Dr Lee was very professional and thorough in properly diagnosing the cyst under my left foot. She did in-office X-rays to see what's going on, followed up by an MRI done at Castle. The affected area was identified and we scheduled surgery to remove the cyst. While I was prescribed anti-inflammatory pills and pain medication prior to surgery, I did not end up using any of it. There was zero pain after the surgery and my foot is healing up nicely. Would recommend everyone to see Dr Lee for your podiatry needs.

Met with Dr Lee after over a decade of horrible top of foot pain. No one, and I've seen many foot…read moredocs would help me short of cutting into my foot and me being off my foot for a year! Uh no! Decided to try dr Lee as she is right in kailua. From the minute I arrived, it has been all great. From xrays to mri, to helping me understand what was happening with my foot. I was beginning to think I was crazy! She gave me painless and I mean painless injections Music playing, clean office, great sense of humor. She has it all. I walk away with the feeling that she truly cared. I am so grateful. I have not had a day with no pain for as long as I can remember. Today she gave me the relief I needed. So so happy. Thank you Dr Lee. Oh and a huge plus is she is opnlen on saturday!!! No one does that anymore!

I booked an appointment for a pap/exam and was having some issues I wanted to discuss with a…read moredoctor. I haven't been to a gyno since 2022, and also haven't been to a new doctor since I moved to Oahu almost 3 yrs ago. I called windward and let them know I was uninsured, to which they quoted me $300, and was able to schedule an appt for a little over a week later. I didn't read any reviews before making the appointment and when they mentioned I'd have a male doctor (they offered both male or female), I didn't have a problem with it. I've seen male obs in the past. My only issue ever was actually with a female doctor in California. I decided to read reviews about 30 mins before my appointment and definitely got worried based on the negative reviews for Dr. JP Clark. Trust, my blood pressure was high when they checked it. Dr. Clark was very personable. He made me feel comfortable. He did lightly touch my shoulder/knee but it was in a caring way, not sexual. He was very professional and honestly put me at ease with his demeanor. During the exam, the nurse was also in the room (I'm assuming this is a precaution based on reviews), but I would've felt comfortable whether she was there or not. I am all for supporting women and their feeling uneasy around men, but based on my experience with Dr. Clark, I have nothing but positive things to say. He took his time, addressed all my concerns and questions and came off as caring vs creepy. Hope that helps! They also only charged me the $300 I was quoted, which was amazing!

250 doctors visit plus payment for services co-payment plus playing for their taxes Susan Vecenti…read morewas amazing never ripped off her clients

My recent lab work from my annual exam with my new PCP showed a low iron binding issue, so she…read morescheduled me with Dr. Melissa Corson. My initial consulting appt in February got canceled, due to the heavy rain and power outages in Kailua, so I rescheduled for March. Dr. Corson was really great and we set an appt for today for an upper endoscopy and colonoscopy. I got thru the dreaded fasting and colon prep solution, and came in for my appt. They actually were running a bit early, and took me in for my procedure a half hour early. The entire staff, from the front office, the nurses, Remy, Malia, and Chris, the anesthesiologist, Dr. Coleman (?), and of course, Dr. Corson, were all terrific. They all treated me with kindness, respect, and were very friendly. Everything went smoothly, and I'm happy to say, everything was normal. I'm hope I don't have to go thru this again (mainly for the prep process), but I'd recommend them for any surgery procedure.

Being this was my first experience at Windward Surgery Center, everything went well. Check-in went…read moresmoothly. Nurses took good care to make me comfortable. For instance, the facility is cold. Warm blankets were provided and switched out when the blanket was no longer warm. Nurses had good humor. My doctor came to see me before the procedure to make sure I was good to go. Brian, the anesthesiologist, came to introduce himself to me and explained about the anesthesia. I was very glad they came to talk to me. I felt assured and confident that everything was good and ready. Nurses took good care of me in the recovery room as well. Being pampered, I almost did not want to leave. I really enjoyed the crackers and apple juice before being discharged. Thank you, everyone at Windward Surgery Center, for making my first experience there a positive one!

I really wanted to leave a positive review because Dr. Bhattacharyya's administrative and support…read morestaff have always been kind, friendly, and compassionate. Unfortunately, my overall experience has been overshadowed by the office's consistent inability to stay anywhere close to schedule. I've been to both the Kailua and downtown offices at least five times over the past several months, and nearly every appointment has involved waiting 45 minutes to an hour after my scheduled appointment time. I completely understand that Dr. Bhattacharyya is an OB and that laboring mothers and emergencies must take priority. That said, this has become the norm rather than the exception, and it feels like the practice has taken on more patients than it can reasonably accommodate. Whether that means hiring additional providers or adjusting the schedule, something needs to change. If you value your time, this is something to seriously consider. Like many patients, I'm balancing work, childcare, and other responsibilities. I make every effort to arrive early and plan my day around these appointments, so repeatedly waiting close to an hour after my scheduled time is frustrating and, frankly, disrespectful of patients' time. My final experience was today at my second post-operative appointment. My appointment was at 7:30 a.m., yet it was already apparent the office was running significantly behind before the morning had even really started. After waiting 15 minutes with no indication of when I would be seen, I had to leave because I had work and childcare commitments. It was disappointing to miss an appointment I needed simply because the schedule was already so delayed. I was also concerned about patient privacy. Both offices are quite small, and I've frequently seen patients standing because there aren't enough chairs, with others waiting in hallways or sitting on the floor. On more than one occasion I was placed in an overflow office area where I could clearly overhear staff discussing other patients' medical information. I also observed passwords written on sticky notes in plain view. While I understand healthcare offices can be busy, these experiences made me uncomfortable and raised concerns about patient confidentiality. I appreciate the kindness of the staff and understand that obstetrics is an unpredictable specialty. However, consistently running 45-60 minutes behind schedule and allowing patient privacy to be compromised are issues that deserve attention. I hope the practice is able to address both, because patients deserve compassionate care that also respects their time and confidentiality.

Dr. Bhattacharyya is clearly very intelligent and prioritizes safety, but I found him to be lacking…read morewarmth and engagement. Unfortunately, this is not an OB/GYN office I would return to for future pregnancies. The midwives, however, were wonderful -- compassionate, attentive, and helped provide some of the warmth I felt was missing during my interactions with Dr. B. Experiencing a miscarriage is difficult enough, and it became even harder when I felt out of the loop regarding what was happening with my body and what follow-up care I should expect. I was brought in for two follow-up visits. At the first, Dr. B performed an ultrasound and identified retained clots. At the second visit, I was left waiting in the back office room for about 20 minutes while listening to a healthy, active fetal heartbeat from the neighboring room -- an extremely painful experience under the circumstances. When he finally came in, I was asked if I was done bleeding and then told I was "good to go." There was no repeat ultrasound and no HCG testing. While I respect Dr. B's clinical knowledge, I believe compassionate communication and thoughtful follow-up are essential during pregnancy loss. Unfortunately, that was missing here.

I saw Dr Brandy Black had X-rays of my knee. Her manner and professional skills are terrific. My…read moredoctor friend recommended her. She referred me to rehab for 8 sessions. My knee is much better.

For: Brandee Black, M.D. - Sports Medicine / Windward…read moreOrthopaedic Group Long post, but fractures are personal. Diagnosis: fractured ankle with 7mm mortise widening. Life lesson: learn to pause (or some kumbaya namaste ohm bs) If you ever find yourself in the unfortunate position of discovering that your ankle, foot, and leg have collectively decided to quit mid-week--because you're a great uncle, and maybe you were chasing children before bedtime-and honestly who doesn't love a Hump Day plot twist--let me save you some time: Dr. Brandee Black is the doctor you want. Here's the timeline. Wednesday: Foot fractured. Foot is dangling. It's bedtime and I'm old. Cut to 2:00am ER visit: I'm told to elevate for 24 hours, take Tylenol (not Advil...apparently Advil doesn't help bones heal, who knew. ) Then I was told to "call ortho." And they gave me Dr. Black as a referral. But, who doesn't love lying around with their foot dangling while their toes slowly transform into Vienna sausages? All the little piggies were absolutely not going to market tho...not on my watch. And there's nothing better than having your feet above your head ...so elevated rest and panic I did. What they don't mention is that even doctors have a work-life balance (as they should). So I spent the rest of the week and weekend marinating in swelling, fear, and Google searches until Monday, when calls were finally returned to schedule consults. Tuesday: I meet Dr. Black. Within minutes, she calmly confirmed all the things the ER didn't tell me (slash I didn't ask because it was 2am, I was in shock, and I just wanted to go home). Reality hit. Hard. I'll be honest--I was shopping around. Some doctors looked exhausted. Some looked like they were 12. Some couldn't or wouldn't take me. Some offices failed the receptionist vibe check (details matter). Dr. Black (and team) passed all of it. She was sharp, present, and human. I respected her immediately. By the end of the consult--a full week after my nephew chose chaos and my ankle doubled down--she confirmed I needed surgery. And then... I pulled out my list. Twenty-three questions. Yes, I counted. Yes, I gathered them from ChatGPT after I put everything in my Patient Portal from the ER and asked Chat to give me a list of questions I wouldn't know to ask about and questions their peers would ask too. No, she did not flinch. She answered every single one--clearly, patiently, without rushing me, without talking down to me, and without that tired, quota-driven energy you sometimes get in medical offices (no shade, it is a business). I cried during the Q&A. Not a full sob--but definitely more than a single dignified tear. (Also, shoutout to the movie Boys Don't Cry... respectfully, they're wrong.) It had been a full week of "hurry up and wait," and it finally caught up to me. Then she scheduled surgery for the very next day. Wednesday: Surgery day at Castle. I'm sitting there waiting for my knifing (jk), and Dr. Black comes in to check on me. Even then--even then--she made time to ask if I had any last-minute questions. I did. Of course I did. But it was more for post surgery. I asked about PEMF mats ( ChatGPT again asked me to look into it and ask her)...She gave me an honest answer: it couldn't hurt, there are studies, but she didn't have a fully formed opinion yet. That kind of grounded honesty matters to me. The surgery itself? About an hour long, yet somehow felt like a one-night stand where I woke up disoriented and immediately had to do the walk of shame. Shout-out to the whole surgical team: * the cute doctor who gave me a nerve block (while my ass was fully out because he asked me to flip over--sir, have you been watching Heated Rivalry because I'm obedient and blushing, call me Shane Hollander. * the nurses who asked me the same questions approximately 97 times...ONLY THE LEFT FOOT ANKLE (nurses were a little less impressed with me but I digress) * the moment I woke up to liquids being forced down my throat before being gently but firmly kicked out like, "Okay, you're alive, a hui ho. Malama your mama." All jokes aside: I trusted Dr. Black with a complicated foot with multiple issues surgery, and I'm a patient with a very anxious attachment style. She earned my trust completely. Skilled, direct, compassionate, and present when it counted--before surgery, during surgery, and in the moments where fear sneaks in. She's delightful and non fussy - not much of a hand holder...all things that spoke to me. Truly. If you need an orthopedic surgeon who listens, answers your questions (even the long list ones), respects your intelligence, and still has a soul--Dr. Brandee Black is it. 10/10. Would let her fix my foot again. Would prefer not to need to tho Thank you Dr.Black Also thanks to Bri (the Nurse at WOG)

Very professional, caring employees; attentive to detail and patient's needs…read more Appointment went smoothly and timely.

I injured my toe last Sunday. It got all big and purple and I went in to see if it was broken…read more The APRN said a couple times it was almost certainly broken, but she couldn't find the fracture on the x-rays so she was going to send the x-rays to a radiologist and call me. It's been a week and no one has called me or returned my voicemails. They just sent me a bill for $320 after insurance, but I still don't know if my toe is broken. I basically am going to be stuck paying $320 for nothing and may have to go to another doctor to see if my toe is broke because it still really hurts