Extremely competent, skilled and friendly Extremely well versed in which hearing aid…read moremanufacturers fit one's hearing disability.

First make sure you are aware of what the warranty time frame is so that if you are dissatisfied…read moreyou can get back your $3,500 or more for the earbuds cost. Make sure the person who ends up reviewing all your exams and selling you the earbuds spends at least 30 mins or more setting you up with the sound on their computers. Don't leave with being told here are your earbuds, connect to the app online and tune them up. Make sure if they can't get rid of the loud scratching noise when the volume is up you get a different pair or return the earbuds. When the volume is lowered and the scratching is gone the sound for me is no different vs not wearing earbuds. On a positive note Dr Paola Diaz spent a lot of time (actually over 2 hours ) attempting to get the sound working properly. Thank you Dr Diaz. I thought they would work but in a loud location upping the volume simply hearts my ears. Actually they were no better than the $100 pair I ordered online.

https://www.springshearing.com…read more Dr. Kurt Smith provides the very best care you'll find in the Ricky Mountain Region. You will never be disappointed! We hear because of him.

Had a problem with one hearing while on vacation. Called in to Peak view and within five minutes…read morehad the problem solved. Installed a new receiver and I was good to go. Such friendly accommodating staff.

So helpful and thorough! Everything was explained super well. All staff was friendly. Super clean…read moreoffice! Easy to find. My appointment actually started at my appointment time which you can't say for a lot of medical offices. A very convenient location as well. Highly recommend Dr. Bennett.

Excellent care. Very accommodating and professional. Office is organized and follow through is…read moreexcellent. Highly recommend

My provider was NP TAYLOR THOMAS I left this appointment feeling extremely dismissed and unheard. I…read morecame in genuinely unwell and looking for help, and instead left feeling uncomfortable even advocating for myself. Despite continuing to experience severe symptoms including a very sore/red throat, mucus/postnasal drainage, weakness, and ongoing discomfort, my concerns were repeatedly brushed off throughout the visit. The clear CT scan was used as justification to dismiss how sick I still felt rather than discussing reasonable next steps or follow-up care. I simply requested basic follow-up lab work such as a CBC and inflammation markers due to ongoing symptoms and was told "that's not something we do" and to contact my PCP. While I understand specialists may defer certain testing to primary care, the way it was communicated felt cold, dismissive, and lacking compassion. The bedside manner from NP Taylor Thomas and an older nurse with graying blonde hair during my May 26, 2026 visit made me feel like I was inconveniencing them simply for asking questions and trying to advocate for myself. Patients deserve to feel listened to and treated respectfully, especially when they are clearly unwell and seeking answers. I do want to clarify that my issue was not with the clinic as a whole, and I would still be willing to continue care there with a different provider in the future. However, this particular experience was disappointing enough that I felt it needed to be shared honestly.

I would not recommend this practice :(…read more Just called to schedule an appointment and the scheduler could not be more unpleasant. She sounded absolutely miserable, unhappy, and annoyed from the minute she picked up the phone. Her greeting (and all interactions from then) was super unprofessional and unfriendly. She was curt, rude, condescending and spent at least half the call sighing aloud as if annoyed that she had been bothered at work by work calls. The "contact us" on their website doesn't work. Possibly they have disabled it because they get so many complaints? This interaction was enough for us to switch providers and let me tell you - this was a VA referral so that's saying A LOT. This took weeks if not longer to even get to this point but our experience with this office was so bad that I would rather wait weeks or months to schedule elsewhere because if they allow and encourage their front office staff to be so awful to patients, I can only imagine the lack of care that the providers have. Really disappointed and we will not be returning.

Took my five year-old son here to get his ears, checked as he had earwax clogging his ear, causing…read morehearing loss. They were able to clear out the ear wax with the newer technology machine that kind of suction it out, which was nice. The doctor here is amazing. I highly recommend it. The staff are all friendly and really great with kids.

I was initially seen by my audiologist, Dr. Michael Iliff, who recommended a cochlear implant…read moreconsultation. Following this, I saw Dr. Hegarty for the cochlear consult. At that time, I had already been fitted with hearing aids, and my hearing had suddenly dropped after my most recent hearing tests. Dr. Hegarty recommended that I try a course of prednisone to see if it would improve my hearing. Unfortunately, the medication did not help, and the side effects were significant. When I attended my follow-up appointment, I was informed by the assistant that I would need another hearing test before speaking with Dr. Hegarty. I requested to speak with Dr. Hegarty directly. Having already completed two hearing tests within two months and experienced no improvement from prednisone, I did not feel it was necessary to repeat the test simply to discuss my care. Despite this, I was told I could not be seen or ask further questions, and Dr. Hegarty refused to speak with me or intervene. This approach felt arbitrary, as decisions about my access to care were made without consideration of my prior tests, treatment outcomes, or concerns. I was not followed up by Dr. Iliff either, and I did not feel comfortable returning to either office under these circumstances. Patients should not be forced to undergo repeated tests solely to have a discussion about their care, and this experience left me feeling dismissed and unsupported!

On my first visit, I was fitted for new hearing aids and instructed in all the latest technologies…read more I was very happy, and then months later, I was diagnosed with Labyrinthitis, lost most of my hearing and when I came back with my hearing aids, Nathan adjusted them and managed to accomplish what the ENT couldn't... I can hear again. Now, I recommend Family First twice as much. I can't imagine a better experience. So grateful.

Nathan is professional and competent! He gave me a complimentary visit and showed me the latest…read moretechnology! Go there!

The service we received was ok. A simple replacement of a part. We were there twice. But the…read moregentleman who is the audiologist is shockingly rude and dismissive and was very short and interruptive with my Mom, the patient. Both times. He certainly wasn't at all polite to me either but my concern was her. We're not exactly overly sensitive types, just standard passable behavior would have been fine each time. No. Also, he was repeatedly rude to the assistant up front, which was awkward for everyone in the waiting room each time. Perhaps he hates his job, but as convenient as his location is, we will never return to his business.

I neglected my hearing loss for 32 years and never thought twice about it. My girlfriend, who…read morewears hearing aids, put hers in my ear. I could not believe the sounds I heard. I worked on jet aircraft and was constantly bombarded by jet noise. Dr. Teter and Tina Williams were very professional and understanding. I took the hearing test, fitted with demo hearing aids , and was amazed at the sound quality and clarity. Not only are they very professional but they are also very caring about your wellbeing. Everything was explained thoroughly and the hearing aid programming is explained step by step. I highly recommend Pikes Peak Hearing Aid Service. Thank you for giving me back my hearing!!

YES FIVE STARS I do not know why all the excellent reviews…read moreare being removed and leaving a service report. I bought a pair from Mr. Cooper when he first opened up on Parkmoor Village Drive. Had the best of service. The pair I have are still like new. Just have to be sure to keep them clean. I checked the price at other places but believe I received the best in town. Jerry H

BRIAN COOPER WAS GREAT! He solved my hearing aid problems immediately! ( from a previous…read moreaudiologist and I had given up on using them ) He corrected the problems with fit and audio levels. His instructions were caring, precise and completely understandable ... I can finally hear again without hassles ... THANK-YOU! Appreciate the wonderful service! SWP

Sandia Hearing Aid Center took great care of me and my Oticon hearing aids on my first visit…read more Catherine took the time to thoroughly service my hearing aids and examine my ear canals. She explained the company program and policy for those of us who already have Oticon and need them serviced. Thank you again Catherine and Sandia!

They are crooks! Sent me home with a used hearing aid, tried to rip me off. 5000$ spent for…read morenothing, after 2 years never worked correctly. Despite multiple attempts to have them fixed. Won't show you how to clean Hearing aids, they were taken away and we didn't learn how to do it. Buyers beware, not a good place. These are my dads words and opinions, I typed it up for him.

My mom just went in here today to get her hearing aid fixed. She worked with Caitlin (sp?) and she…read morewas a delight. She was kind, helpful, and fixed it right away. We will definitely be back.

From the owner: Hear-Well is a hearing aid center in Colorado Springs, CO. At Hear-Well our goal is to provide our…read morepatients with the best possible hearing healthcare at the lowest possible price. We believe good hearing should be available to everyone, not just those who can afford it. We offer lifetime free annual checkups, cleanings, and adjustments. Our hearing aids come with 1-3 year repair warranties and our knowledgeable staff is available to answer any questions you may have. We are a high-tech alternative to the over-inflated prices you get at most hearing aid centers, but we never compromise quality for the price. Everyone needs to hear well! Schedule your free test and consultation now at our Colorado Springs hearing aid center.