I NEVER!!! post a review for anything but I am ABSOLUTELY doing it now. But I promise you need to…read moreread this before you choose them for your loved ones. My mother was visiting my sister in Jonesboro AR and was supposed to be with her for minimum three months. Not even two weeks into her visit she had a massive stroke that has left her paralyzed on her right side and unconscious pretty much since July. She was eventually transferred from St. Bernard's to the Searcy LTAC because we were told that even though she was unconscious the LTAC would work her muscles until she could wake up and participate in rehab. Got to a point where her Medicare no longer wanted to pay for her care since there was nothing more they could do for her medically. So we had two choices, either take her home where we do not have the room, the capacity or the capability, or enter her into hospice. They told us that she only had about 8 to 10 days before she passes away but they will continue her care but just under home healthcare hospice. We said fine as long as her care stayed the same. The social worker from the Searcy branch even drove from Searcy to Jonesboro for us to sign the papers. Done. One evening I called to do my regular check in on my mother and the nurse proceeded to tell me that earlier in the morning home care hospice removed her feeding tube. I asked them who put in that order and the nurse said "I don't know" I told her to get me someone who does know. No one knew! They told us they would track someone down and call us in the morning. The next morning we received a call from the social worker and after we told her what we found out, she proceeded to tell us that in order for our mother to enter hospice care, removing her feeding tube was a requirement. We expressed to her that no one informed us of this and we were told her care would remain the same. We babbled a little more with her, and we ended the call. THEN the social worker from the Searcy LTAC called us and right away had a big attitude. We tried to explain to her our issue and she basically told us that we were talking to too many people and we were getting information misconstrued and we were bothering everyone (me and my sisters NEVER requested any meetings, people reached out to us!). Then, she hung up in our faces. I then reached out to the "executive director" of the LTAC and found out that she was actually not the director of the LTAC as she presented herself to me during a previous conversation, she is the director of nursing. So asked to speak to the actual director and spoke to a man, and honestly I am not even positive that he is the actual director, I do not know. He met us in my moms room at the LTAC and made the social worker give us an apology. We told them that if it was a requirement we should have been told. Got it taken care of (so we thought) but my brain was just not at peace. So, I decided to call the hospice and I said "hey, we now understand that it is a requirement for our mother not to have the feeding tube and that is fine, I just need you to send me the policy, rule, law, whatever you may have stating that. Do you know what she said? I'll tell you. She said and I quote "well, it is not necessarily a requirement, it is just something that we do for the safety of the patient because they could possibly drown if the tube leaks" I said "I totally get it, that is fine, please just send me the policy showing that is what y'all do. She then said "again, I don't know if it is required that is just what I was told". I then told her that is fine, please, send me the name of the person who told you that and any policy you may have. She said okay and we hung up. Some time passed and then the director the the Searcy branch called me, and informed me that SURPRISE!! They put her feeding tube back in. We talked a little more, I told them thank you and we ended the call. I am starting to exceed character limit so I will continue in another review will they will again be rated 1 star and I really wish I could go into negative numbers.