I called every pool company within an hour of us when we needed our liner replaced. Pool Pros is…read morethe only company that responded quickly, did Everthing exactly as they said they would, and still continue to deliver after the install to ensure our experience is over the top!! They called before showing up Every Time! They gave us a reasonable time frame, AND delivered Exactly when they said they would! There were No Hidden Cost or BS Charges added at install. When little things came up, they took responsibility, they were honest and straight forward, and customer experience was always put before covering their butt or profit margin!! They had a friendly and happy crew who were willing to accommodate any request with a smile, and there was never a complaint or excuse of being under staffed! I can't say enough about Pool Pros to truly impress the fact that they're a Genuine company, clearly run by Amazing people, they treat their employees just as well as their customers. I was most impressed when the owner showed up to address a Very Minor issue after hours when everyone else was home eating dinner!!! Pool Pros are HANDS DOWN The BEST of The BEST!!!

Pretty good service overall, especially when you see how many pools they work on…read more We've used them for decades and are pleased with them.

I brought in a very old pump lid and basket, plus equally old chlorinator lid ten minutes before…read moreclosing. Nicole graciously told me no problem and proceeded to carefully research what part number the unmarked pump lid was. I was filled with joy to leave with two new lids, thank-you very, very much!

Great place great people they work with you all the time, even when they don't have the product,…read morethey will work to find it for you

Matt and his guys did a great job! They were professional, thoughtful, and the new pool liner…read morelooks great! I would recommend their services to anyone.

From the owner: I specialize in replacing liners for inground swimming pools I have 30 years experience in the…read moreindustry and have performed hundreds of liner placements

Had to pay someone else to fix these people's mistake , ended up having to take these people to…read morecourt and won , save your time and money , this guy izaiah or however you spell it has no idea what hes doing ...... BEWARE .

Very poor service! Pool pump was installed wrong and Isaiah…read morewould not call us back. We had to call another pool company in Decatur to fix it.

American Home Shield approved his bid ($10) less than the other company. He came out IMMEDIATELY to…read moreget the cash down payment (~$500). Scheduled work for two days later and then no answer - we are now two weeks later. Don't fall for the 5 star reviews - the "customer" has only reviewed one company, when all the rest are 1 star (No need to overthink it). He doesn't answer, respond to text, or communicates at all. He makes excuses and places blame on AHS. AHS said that he qualifies for them despite the reviews. Hopefully that changes. Last thing he texted me was "my work will speak for itself" It sure has. Don't trust a thing this company says.

If I could give zero stars for this rating I would. Signed a contract and gave him $500 down…read morepayment to to get materials and get started on it. He never showed up! He never answers his phone or texts. Do not hire this person! We will be taking further action.

Michigan Swim Pool is Riping everyone off. For starts, for winter close up, they take your fittings…read moreso you have to call them to reopen your pool...this is how they gain your business...Secondly, when it comes time to open your pool, they tell you to drain the water from the pool tarp. Then they come, take leaves off the tarp...now this is where they make money...they put water hose into pool nd pour more water on the tarp cause them more time to get the tarp off and more money coming out of your pocket. Then they hook up my cleaning system last year that was not plugged into the skimmer...they hooked it up where the water flow goes out...they should of connected it to the skimmer. This business should go out of business when everyone sees this post. TRUST ME, YOUR GETTING RIPPEF OFF. TOOK MY BUSINEES TO ROODBERGEN...THEY ARE THE PROS WHO TOLD ME THE RIGHT WAY TO VLEAN MY POOL. CINDY LOFTIN​

A bit smaller than Locey's, but when I needed a specific part that Locey's couldn't source, these…read moreguys went the extra mile to track it down for me. I really appreciated their efforts, and they also called me when it arrived. They also have a sweet outdoor cat that lingers around outside the business and an adorable little dog inside, which I love. Basic pool and spa supplies as well.