My second time here so fairly new patient but over all love the atmosphere the ladies in the front…read moredesk but most of all PA Clarie. She's very understanding and caring person. I hate getting my yearly check ups, but she was very gently best experience. Ms. Clarie thank you darling!

A busy place but they are very accommodating, friendly and professional…read more The PA, Claire, listened to me and my concerns and addressed everything.

Orthpedic Dr recommended this PT office for shoulder injury.. They called me on Tuesday October 8,…read more2024 & scheduled an appointment for October 16, 2024. Called me October 15, 7days later to tell me they verified my insurance & I was out-of-network but they submitted a request for evalualtion & visits. Asked how long would that take & was told 7 to 10 days!. I had to wait over a month for the doctors appointment & NOW over 2 weeks just to get "possible" APPROVAL/AUTHORIZATION. I'll find a PT who is EXPEDITIOUS to patients needs

Absolutely the BEST physical therapist team in the RGV! From the polite front desk to the students…read moreto staff!!! When I started therapy I had so much neck pain and couldn't turn my neck at all. Now I can look left and right up and down with out pain!! Ty so much!! Great energy and very knowledgeable.

First time coming to the Institute. Very professional and friendly even before the visit. Received…read morea call which then generated a request to fill out all the documentation prior to the visit. Wish more doctors office worked this way. Office staff very friendly. as was everyone else. Was seen by Blake Hensler PA. From his examination which included outlining where in my ear my issue was stemming from, he explained that he would like to start on medication. If the medication was not affective there were two alternatives. Both were detailed to me where i was even shown a small device that would be placed in my ear if the meds were not affective. Left with a very high comfort level that whatever the outcome Blake and the Institute will provide me with excellent care.

I am a new patient so my wait time was not a problem. I had to fill out some questions. Very…read morefriendly staff. My issue was addressed

Amazing Great care for patients. Nice facilities Great…read morecustomer support and polite staff.

The facility is pretty nice front desk staff not very friendly. Staff that helps with therapies are…read morevery friendly. I when there for only a few months and they dismissed me they say I was better which I wasn't but ok I guess. I ended up just keep on working out and I'm still not at 100 percent which that was the purpose of therapy to get me there.