Greg and his entire staff are very friendly and helpful. Greg goes above and beyond to help you…read morewhen you feel like you are struggling. I highly recommend this place to anyone.

First of all Greg and office staff were very kind and helpful, but I do believe that I am worse…read morefrom the Physical therapy for my neck. I had many sessions there and did not improve and am in fact worse. I continue to have consistent and constant pains and may have incurred damage to my thoracic spine due to the therapy. I have had compression fractures show up on MRI and they were not there before this. I have also had no trauma to cause this, but there was some manipulation that I believe caused this. I know immediately after one session, I had the worst pain of my life and it continues now off and on. Like I said, they were trying to be helpful, but not sure if they listened to me about my pain level. People really need to be listened to about pain and I don't think this was done. So the main reason for the bad review is related to the business practices of this company. Usually, the staff would ask for balance when I arrived and was happy to pay at the time of service. I had a HSA card that I used and always paid when asked. So I assumed that my balance was up to date and had no current bills incurred. So a couple of months later, I received a letter from a lawyer saying that they were suing me for unpaid balances. I have never seen any medical company go to this lengths over a $190 bill. I would have been happy to pay my bill at any time if the office staff called me and asked for my payment. Well, the company reports that they sent bills and also called one time about the bill. I don't recall getting any of that, but it is possible since I had quite a few bills and was waiting to see if my deductible was met and if insurance was covering this bill. So I was given an extra $150 to pay now on lawyer's fees. In calling the lawyer, collections staff and finally the owner, I had no pleasant interactions. They will not work with you on a bill apparently, be advised of that. They will immediately turn you over to a lawyer with incurred fees. The lawyer, staff and owner were very rude and cared only about the business and not my personal situation and pain. I explained that I have been in chronic pain and now having to have surgery possibly due in part to physical therapy. They had no interest in hearing about my pain, but instead called names and accused me of being neglectful. Me, being neglectful of all things. A word of advise for this company, compassion goes a long way in people working with you. If they would have attempted to call me more than once or showed any compassion for me, I would have been happy to pay my bill. But there was none of this. I am still happy to pay my bills, but feel that it is very poor business to immediately send me to a lawyer and then have to deal with this added stress while trying to deal with chronic pain and the anxiety of an upcoming surgery. Even though, I do feel that the Physical therapists here are kind and want to be helpful, this has left a very bad taste in my mouth about the way this company does business. It really states to me that money means much more to them than people and being compassionate with people whom are hurting. It also is bad business because over a measly $190 bill, they lost any future business from me and anyone I know I will tell about this. Pleasing your customers and working with them would do wonders in creating good will for your business. These business practices just leave me being angry at them and never wanting to go there again.

I was experiencing extreme pain in my upper back/shoulder area. I tried home remedies for a few…read moreweeks but when it got unbearable I was referred to IMove PT by my doctor. At first the therapy was difficult because I was in so much pain. I saw Dr. Joda and after 2 visits, he suggested that Dr. Gorman try dry needling. I was up for anything that would help. I must say that it isn't a pleasant experience especially being in so much pain. After 3 session of dry needling along with therapy, the pain became tolerable. I had another of 12 visits with Dr. Joda and by the time I was done I had no pain and was able to resume all normal activities. He was wonderful and I would highly recommend IMove PT for any physical therapy needs.

I really appreciate the time and energy and professionalism all the therapist showed me during my…read moreprocess at SSM Brentwood I don't think you could get better service anywhere else truly grateful

This place is great, everyone is kind and friendly! the doctor so knowledgable, thank you!read more

understaffed. no closed captioning on television for hearing impaired family member and staff did…read morenot address their communication for family members lack of hearing. meds came close to 1 1/2 to two hours late. when aids changed wet pad on family member, they said they did not have time to change bedding that was wet on many occasions and surgical wound was in for rehab and to be constantly monitored and cleaned due to this mishap. Nurses and aids were often rude, some yelled at patient in their own frustration. no matter how many times charge nurses of DON handled the situations, new staff would come on and always had similar situations again. the facility itself needs walls painted and intercoms on walls fixed and updated. many hang loose off wall and you can see into the drywall. there was what looked like dried running water markings from ceiling down the wall at head of bed. Nurses often left wet and soiled wash clothes on bathroom floor, counter and sometimes the sink. food was somewhat okay and once in a while had something delicious too. PT group was awesome with loved one.. Wish I had the money to repaint building, buy new furniture as the shellac was rubbed off tables, nightstands, cabinets. great room table tops all look filthy, same trash laid on the floor for several days without being cleaned up in great Room. when our loved one needed someone and after an hour or so was crying in pain or left on toilet thirsty minutes after just having surgery, I was crying too as no one gave me the time of day when I looked for help. if they did, they came at looked at sister and went right back out of the door saying nothing and no one still ever came. family felt helpless for trying to help our loved one.

FROM SANDY C. All of my therapists and all of the support…read morestaff at the Day Institute were kind, patient, and very professional. It was a rewarding and beneficial experience.

Kind, caring and professional therapist and a quick response time from the first inquiry to…read moreappointment. Very helpful.

Don't use these people. On a day when the roads were bad with ice and snow for my first…read moreappointment, they didn't even wait 10 minutes for me! The park lot was confusing, they gave me the wrong room number, the door to the building was locked. PLUS, I couldn't call them either to ask them how to get in or where they even were (it went straight to the answering machine). Didn't even call me to ask if something happened. Tells me how compassionate they actually are. People come here for mental problems, and they don't even treat you with decency of waiting for a few more minutes on a bad road day. What an ordeal.

I've seen therapist Alexa a couple of times. She was so thorough with my assessment…read more I was there around 3:30 p.m. The first time, the place was pretty loud. I was glad we could go to a private room for the assessment. I wasn't self-conscious. I just found the sounds pretty distracting. The next visit was perhaps an hour earlier in the afternoon and the place was much less active. No volume issues. I don't get it. Plenty of natural light in the space.

As far as physical therapists go, Axes tends to find the best ones. A well organized facility, very…read morebusy with a lot of therapists. I saw Jeff Cowdry today and he was great! Friendly and efficient, very knowledgeable in his field of expertise

The friendliest staff around. The staff and doctors go out of their way to make you comfortable. I…read morehighly suggest them for any of your needs!

My life has changed for the better thanks to Healthsource. I no longer live with constant back…read morepain. The staff is wonderful and has become like family. I 100% recommend Healthsource.