Used Advantage for both heating and plumbing on new construction(modular) and I regret both. The HVAC issues are so numerous to list them all but here are a few. No project oversight and very very poor communication. Plumbers barely communicated with HVAC and they work for the same company. I pretty much had to harass the owner for updates which he rarely gave me straight answers. They spent 4+ days trying to get a propane furnace going in the middle of the winter which I never got a clear answer on why but I believe it was the NG to propane pressure settings. The HVAC techs(except of Jesse) were horrendous, couldn't answer any questions and didn't seem qualified to do the job. The house size was increased 2 months before install and Advantage was notified via email and phone of the change. They increased the size of the heat pump evac coil to a 3 ton but still installed a 2 ton compressor now the unit is undersized. Notified the owner of the mistake and after a lot of discussion he said he would make it right but then once again just ghosted us so my last straw is leaving negative reviews which I really hate doing. I'll leave you with a laundry list of issues: Let furnace condensate pump leak all over floor overnight, installed plastic PEX fittings and unnecessary splices throughout the house which resulted in severe flow restrictions, drilled a 3" hole through the floor joists to run a 3/4" pex line, no bypass around water filters, let sediment filter washout drain onto floor, unsafe W/H pressure relief valve, exterior water shutoff inaccessible due to HVAC equipment, hooked up the HRV intake/exhaust backwards, installed wrong HRV control, sold me a Thermolec plenum heater that I had to hire a separate electrician to hook it up(high and low voltage), low airflow to several key vents in the house, didn't foil tape any of the seams until I complained and I still had to do a bunch myself, the list really goes on and on but I'm getting upset thinking about the HVAC headaches I will likely have in the future and the rework that I need to do on the plumbing to get rid of the flow restrictions. We feel taken advantage of as a person has to place some degree of trust in the experts to do what is right and this company fell very short of that bar. At the end of the day the owner tried to charge me thousands more because "he lost money" on the job and I had to go back through everything and explain that if he lost money it was because of incompetence and lack of oversight/expertise, not because of the job was under bid. No kidding HVAC might have had twice the labor costs had everything been done correctly the first time. read more

After a few failed attempts to get other companies to my house-they simply did not show up or call to reschedule, ghosted me. I called Advantage Air expecting the same results. Boy, was I wrong! They have great customer service! Starts by locally answering the phone, next having a plumber show up when expected. Advantage Air did what they said they would do-showed up and took care of my problems. Plumber was amazing, he took the time to answer all of my questions-answering questions the way a normal (not technical) person could understand what is causing of my issues and the work that needed to be done. Work was completed as promised and the cost is what I was expecting-no hidden charges. I couldn't be happier; I signed up for the membership! In the fall I will definitely use Advantage Air for my furnace checkup (Mentioned by Plumber)! Nice work, you've got my business for life! read more

I asked for recommendations for an air exchange install on Facebook for the house I am building. Someone recommended Advantage Air. I called and they sent Joe out right away. I told him that we were waiting for the air exchange to be installed before we could move forward with any further building since the inspector wanted to see it. They were on the ball! Great communication with Amanda in the office. They had the unit installed within a week! I got estimates from 4 places. AA was the most reasonable and I could not be happier. Sincerely, A satisfied customer read more

We just cant say enough about their customer care! They rescued us in the quick a few years back, when our old furnace went in January! We had them install an AC unit this summer, our vents cleaned today, and will be booking them for a ventilation system to come! They always deliver quality work, friendly service and calls are returned in a timely manner. We will definitely recommend them! read more

I couldn't be happier with the service I received from Advantage Air. From the moment they arrived, their technician was professional, thorough, and clearly knowledgeable about my furnace. They quickly diagnosed the problems, explained everything in plain language, and had my furnace repaired and running in no time. read more

excellent work. Affordable pricing. Fast, efficient, knowledgeable technician. Had HVAC work done on my heating system no need to worry just call Advantage Air they'll make sure you stay nice and warm this winter. Thank you!! read more