Promised to fix replace wooden flooring after consultation with floor people but never got back.read more

My house needed new carpeting, and I decided to try two different places to buy from, one for my…read moreliving room, the other for a bedroom. The living room was first, and I had Porter's do it. They sold me exactly what I wanted and did not try to pressure me into buying additional goods or services that I didn't want. They were here within three days to install my new carpet, at exactly the time they said they would be here. Advantage will be doing the bedroom. They were supposed to be here between 9 and 10 this morning. Shortly after 9, I saw the van drive slowly down my street, obviously looking for my house. I don't understand what the problem was, since my house number is on my mailbox, as well as on the front of my house. Well, he drove past my house and sat at the stop sign for several minutes before driving away. I thought I would give it a few minutes and someone would surely call. About 15 minutes later, no call no show, and it's now almost 9:30. So I called the store and told them about their driver being lost and driving away. She called the driver and then called me back. She said he was behind schedule due to the flooding, and that he could either be here later today or tomorrow morning. Later today does not work, because I work second shift, so if it's convenient for them, I guess they'll be here tomorrow. If flooding was an issue, should they not have called me, instead of me having to call them? I believe what happened was, he couldn't find my house, so he just went to a different customer's house instead. This on top of having to wait over a week for my carpeting to come in, plus being pressured into having my sub floor treated makes me not a happy consumer. I have two more rooms to carpet, and Porter's will be doing them.

Called to ask if they would help remove an item that did not qualify for bulk trash pickup and it…read morewas gone within 24 hours for a very reasonable price. Great service!!

I contacted Servpro to clean my belongings after I had a house fire. This happened right around the…read moresame time as Hurricane Harvey hit Texas, and I was informed during their technician's visit to assess my things that there may be a delay because a lot of their employees were getting sent down to Houston to clean up storm damaged properties. I acknowledged this and had no problem with this, but I was very disappointed at this Servpro office's communication on the status of my belongings throughout the cleaning process. When I finally got my things back, there were still a lot of things damaged or not cleaned that I easily wiped the ash off of with my finger, like no attempt was made to clean them at all. I put them in my own dishwasher and they came clean... and I paid how much for their professional cleaning service that took for how many weeks? There were other items that got damaged during the cleaning process that I had to throw out, and then understandably there were things like bed sheets that didn't come clean... however they put all these items back in the same boxes dirty & clean together, and never communicated to me that they weren't able to clean everything. I emailed the representative all of these concerns with photos and she basically wrote off my concerns. I have been dealing with a ton of crap since the fire and did not have the patience to argue with another company about poor service, so I just paid them to be done with it. I am very disappointed in the communication and quality of work provided by this Servpro branch.

I am so pleased that I hired Catalyst Restoration for mold remediation services after my roof was…read moreleaking. They handled my remediation quickly, carefully and thoroughly. I have extreme sensitivity to mold, so I needed to hire someone who understood mycotoxins, how they affect sensitive individuals, how to eliminate them, and how to prevent future mold problems. I contacted Catalyst on a Friday. Zac did the inspection that same day and provided an estimate that evening. He began remediation on Monday. Zac is a great communicator and very efficient. It was so easy working with him throughout the process. His pricing was reasonable compared to other estimates I received. Dealing with mold is incredibly stressful and physically and mentally draining. They took all the photos and documentation I needed to send my insurance company, truly making the process easy from end to end.

From the owner: Catalyst Restoration boasts a plethora of experience in all aspects of home restoration. We are…read moreready to assist you with water damage mitigation, fire/smoke damage restoration, mold remediation, biohazard cleanup, and sewage cleanup. We offer a prompt, efficient service to provide you with a sense of security in a stressful situation. At Catalyst Restoration, we get it. Your home is your castle! That's why we will treat one of your life's largest investments with utmost care and respect. Our goal is to treat you and your castle as a part of our extended family, leaving you in such awe of your experience that you can't help but tell your friends, family, coworkers, and neighbors. We utilize verified techniques blended with the latest technology to ensure that we exceed industry expectations, raising the bar to new heights. We work with all insurance carriers. There is no cost for an inspection and estimate, so don't hesitate! Book your inspection today!

What a wonderful company to work with. From start to finish. I needed to have my mother's…read morerecliner cleaned and deodorized at her assisted living facility. Daren worked with me and the management there to take the least obstructive path to get this done. He was extremely kind, considerate, and very through. Outstanding job, I would highly recommend this company. Leah was so helpful to work with to set up the appointment. Wonderful experience!

Daren from Chemdry was prompt and friendly. He was knowledgeable and explained everything to me…read more The carpets and area rugs look great. The price was reasonable! I would definitely recommend this business to anyone wanting carpets cleaned!!

Bobby was very intentional to understand what our needs were for our floors. His team did a great…read morejob!

From the owner: Clean Machine Plus, LLC is an owner/operator run business. Bobby Ward, the owner, grew up cleaning…read morecarpets with his dad over 20 years ago and decided in 2021 to continue the tradition as a family-owned business. We are based out of Franklin County, PA and serve Pennsylvania, Maryland, and the panhandle of West Virginia. We are passionate about providing quality floor and upholstery cleaning in a timely manner and enjoy the opportunity to build high quality customer relationships. We look forward to hearing from you and helping you with all of your floor and upholstery cleaning needs!

STOP!!! DONT USE THEM!!! DONE WAIST YOUR MONEY! They came on a Saturday because of our flooded…read morebasement. removed baseboard, one foot of drywall from floor up, sprayed and then left 10 fans.. they said they would show on Sunday.. called and could not make it, they where BUSY.. so they showed Monday, moved the fans around and then left, arrived on Tuesday and took the fans.. OUR BILL.. get this.. are you ready??? $2,900.00 and we found mold a week later and the place smells of mildew now.. they said they would come out but that would be a charge A CHARGE TO COME OUT AND SEE THIER SHABBY WORK!!! you get what you pay for.. this was the WORST experience I have ever had with them.. they DO NOT TELL YOU THE FEES UPFRONT.. we got SOAKED!!! DONT DO IT!!!

From the owner: Life can get messy. Whether it's flooding, fire and smoke damage, or the aftermath of a traumatic…read moreevent, getting back on your feet can seem impossible. That's where ServiceMaster Restore comes in. We are trained professionals who will get your household or business back to normal quickly and efficiently. As a leader in this industry for more than half a century, we've perfected the process for quickly identifying damage, determining the restoration services needed, and minimizing trouble and inconvenience on your end. When disaster strikes, every minute counts. That's why ServiceMaster Restore is here for you 24 hours a day, seven days a week, 365 days a year.

My carpets were cleaned by Duraclean staff this week, and they did a beautiful job. This is a…read morefamily business, and the two staff were family members. My entire experience with Duraclean was professional and friendly. They called to let me know they were on their way. They arrived on time. We walked through the job so we were sure that we were on the same page, so to speak. The carpets look terrific. I was given an estimate on the phone when I made the appointment, but the actual price turned out to be slightly less. I was very pleased and plan to call them in the spring to clean my upholstered furniture.

They are excellent at what they do, reliable and pleasant to work with. We've been using them for…read moreyears.

Great work and the crew could not have been nicer. The house looks fantastic. I highly recommend…read morethem.

When I was planning to move, I called this service and talked to Dave. He came out to my home and…read moregave me a free estimate. Dave was intelligent, kind, and very thorough. I hired his team, and they were amazing! Everything was completed beyond my expectations. They went above and beyond. A couple of years later, I hired them a second time to look at a family farmhouse 3 hours away. The mold problem was linked to a leak in the roof. Dave's team took care of everything a second time, and the job was beautifully done. I would highly recommend this business.

Arrived on time Polite and friendly…read moreExcellent results Fair pricing Very pleased, will use again as needed

I had the best experience with Tender Loving Carpet Care. They not only got the cat urine odor out…read moreof my carpet, but also out of my vinyl floors and their price cannot be beat!! I highly recommend the.