My family entrusted AYS with the care of my elderly dad with moderate Alzheimers. One of their…read moreemployees enaged in misconduct that caused emotional distress and compromised the trust we placed in the company. This employee was writing checks and having my dad sign them. Also, she wrote herself a $500 check. While the individual's activities were completly unacceptable,what also concerned us was how the company handled the situation. We had her removed immediately but I'm not sure if she still works for the company or not. Our hope is that AYS takes the opportunity to strengthen their hiring practices and employee oversight. We cannnot recomment their services.

I used this company for a few months after my mother got out of the hospital + needed some extra…read morecare (she lives in Houston). My goal was to have compassionate, consistent, empathetic care - particularly for the prices they charge. Initially, the owner, Rudy, came out to meet with myself + my mom, saying that he wanted to do so to orchestrate a good match, which was lovely. Unfortunately - the "matches" (multiple) we had over the following months simply did not align with what Rudy projected. Almost daily, we had a different person show up, with varying values + levels of investment in their jobs. One young woman was even filling out applications on her phone for additional jobs while she was at my mother's house. Another told me (after I saw urine on the toilet seat + asked her about it) - that none of the caregivers ever sit down on the toilets, that they all squat when they use them. I was shocked, on so many levels, actually - that I didn't really know how to respond. So I ordered disposable toilet seat covers for them to use (I don't know if they did?). Another told me - that even though we were being charged $40/hr, she was only making $12/hr, which wasn't the explanation Rudy had given us to begin with. He gave us the impression that the higher the rate, the more the caregivers would be paid. Apparently not - this caregiver shared this information with me completely unsolicited. There was one woman who felt safe to me, but for the most part, I didn't even feel safe leaving my mother alone with them, which is kind of the whole point. Overall, while they did fill in until I could find a reliable, stable CNA via another source, this company's network of caregivers felt like a mishmash of untrained, somewhat uncommitted, unprofessional (for the most part), people - who were just there trying to get a paycheck for the moment. It was off-putting + uncomfortable. I'm sure it's challenging to find people who really, authentically care + want to be there doing this job... but - honesty is important, integrity is key. Those ingredients inform the entire experience, it seems.

Family Tree in home Caregivers provide excellent, compassionate care to their patients. The staff…read moreis responsive to changing needs and Alex Bonetti has always been available to help anytime I've called on him to help set up care for someone in need. I recommend them highly and without reservation.

Very pleased with Family Tree. The caregiver who sees my wife is always prompt and compassionate…read more She is flexible and seems to know what works given my wife's disabilities. If I have concerns about anything I always get very good service from the staff at the office. I would heartily recommend them to anyone looking for care for a loved one. Bill U

I had called this morning in the 9 AM hour to set up a companion for mom since I live out of state…read morewhile she goes to her medical appointment. I was told someone would call me back today to confirm. Eight hours later, no one bothered to call so I called back only to find the only person who would confirm anything had left for the day. UPDATE: I did finally hear back from the second phone call and she was so polite and apologetic. Everything has been set up now and confirmed.

At Golden Acres Home Health we offer a variety of services including PT, OT, ST, Home Health Aide,…read moreand Skilled Nursing. We also have private caregivers as needed. Give us the opportunity to serve your loved one.

From the owner: Golden Acres Home Health personnel travel to clients' homes to provide skilled care. Services…read moreinclude registered nursing, therapy for muscle strengthening/gait training, personal assistance with safe bathing, and much more! Our work allows seniors and disabled individuals to live independently and as comfortably as possible. With our expert caregivers in your loved one's home, you can rest assured knowing he or she is receiving the best care possible.

Amazing healthcare company! The service they provide us was unforgettable! Our family will always…read morekeep them close to our hearts for the kindness and great care they provided us.

From the owner: Angel Wings™ Luxury Healthcare™ delivers private, concierge-style in-home care with compassion,…read morecomfort, and elegance — where compassion wears angel wings™.

Do not use this agency! The RN makes visits when its convenient . Horrible and unacceptable!!…read moreWe're suppose to get two visits a week, and she shows up twice a week every other week! Also, if you call the agency, its hard to find someone that answers the phone. The only asset they have is the Physical Therapy person!

Only talked with them on the phone and everyone I talked with was exceedingly rude. It took them a…read moreweek to schedule a nurse to come out to set up home heaLth. They tried to send out A nurse that barely speaks English and didn't care in the least that I couldn't understand the nurse. In fact they didn't care in the least if I had home health set up or not. I"be never death with anyone this uncaring and rude. I can only imagine how bad their actual service is.