I would like to say how professional, friendly and just great to work with Anthony was. We had a…read moresquirrel problem in Harpswell and he jumped right on it; putting traps on the roof and personally checking it each day. He also sent me an email every afternoon stating exactly what he had done and how many squirrels he had trapped and humanely transported to a "new home". Thanks Modern Pest for all you did...it was great working with Anthony..

in 2024 i requested Modern Pests services to help with bats in my attic. they responded well and…read moreinstalled 1 way bat traps on my roof. the issue came with the removal. i would check the portal to see removal services scheduled only to find no one came out or there was snow on my roof and couldn't remove the traps (understandable) a year and a half later a tech came out to remove the traps. a few days later my wife asks what is in the front yard? it was the removed bat traps just thrown on my front lawn. when i went to check the roof for the traps there was still a trap in my roof. not only did they not perform the full removal but they left trash on my front lawn. i wrote to modern pest who just quietly scheduled another bat trap removal with the same tech who left trash on my lawn the first time. when i called them directly i wasn't able to speak to a manager on duty at all. No manager contacted me prior to just scheduling another removal even though the report the tech wrote out stated he removed all traps the first time. so clearly they were aware of my issue before scheduling another removal appointment and just never bothered to reach out to apologize or anything.

these yahoos are the Keystone Cops of pest services. In August I called to eradicate wasps. Guy…read moreshows up with no bee suit or spray, but a truck full of rodent traps. I have no rodent problems so declined that. Two weeks go by and the bee guy finally shows up. I paid for that service in full at the time, but somehow got myself into a contract. Fast forward to today when they tell me they are coming g to check and repair my rodent traps. I HAVE NO TRAPS. It is costing me $199 to "break my contract" .DO NOT USE.

Carpenter ants observed in 2 places in the house. I had NO issues with the techs, as what they did,…read moreworked! However, the constant " reminders" to renew the " contract" became very close to harrassment and business practices on the edge of abnormal. Multiple times this business was told the contract would not be renewed. Calls/emails contined. Finally, I did receive confimation of non- renewal. But, as the last visit by the tech concluded, yet another voice was left, stating that if I did not contact them, the billing would continue,etc. I called, MPS, Brunswick. I believe the "billing" agent, when I was done understood the potential action I would take. I expect no more contact. I would never use again or recommend this company due this.

Very responsive and. Avery fair quote. Once on site the assessment was thorough and comprehensive…read more We appreciate the extra effort!

Wonderful service. My home has been pest free. Did an amazing job patching holes any found holes,…read moreand making sure my home was move in ready. We have been pest free, and the service came with a great warranty. I have told many people about my experience.

Quick service and professional employees. They came out within a few days of calling them, and…read morearrived on time for the appointment. They did an initial assessment at no cost, and sent me the follow up proposal before they even left my property. Highly recommended.

Do not under any circumstance hire this company unless you thrive on chaos and broken promises…read more There is so much wrong with this company it's almost impossible to list all of it in this thread. But I will attempt to paint an accurate picture for you. First, the initial worker who showed up was rude, unfriendly and would not speak at all. He was supposed to dig a trench 12 inches deep to place the mesh around the deck to prevent animal intrusion. The depth is important otherwise the mesh is useless. After he left the first day we checked and the mesh was actually 6-7 inches. We pointed this out to Becky the office manager and she sent somebody else out to fix it. No apologies, just excuses. The second worker eventually finished the work but the job that was supposed to take two days stretched out from April to June 30 th. There were multiple no call, no show days as well as the one worker they sent never worked for more than 3 hours. Despite asking the office manager Becky to finish the job we were given empty promises. Every time the worker showed up she would state " the job will be completed today" but never was. For the money we paid this company should be embarrassed to operate the way they do business. I'm not sure how they stay in business.

I had a strange moth in my garage. I had not used a pest control service in the area so I went to…read moreyelp to find one. I picked Big Blue because of their positive reviews and I was NOT sorry! They scheduled to visit within a few days and showed up exactly on time. They found the source of the problem and we did not need spray control service. Our technician, Ryan, gave us the evaluation and did not require us to pay anything other than to call them when we did need any next treatment service. He was very thorough and professional (COVID professional too!). This is an excellent responsive company! I will definitely use them again!

Responded very quickly and has competitive pricing! The entire staff is very knowledgeable and…read morepolite!

1st, Getting techs to your house can take 4-10 days- from my experience. When you have wasps,…read morehornets , or ladybug issues that is too long-especially when under contract- You should expect a quick turn around time. If time isn't an issue what they use to treat works great. Large upfront charge and large cancellation charge.

Initially emailed this company about the critters in my wall. Nothing on the inside of the house…read more I was told it would be $100- evaluation. Fair enough. A man came out, looked all inside my house and then said to me that it appears there are squirrels inside the walls and an wildlife team would need to come evaluate for an additional fee. Even though, I had told them these creatures were in the walls, they sent someone who could do absolutely nothing to help me. Thanks for charging me anyway! Call another company. Stay clear.

We had a mouse infestation in the house. They gave a detailed quote of work to be done and when we…read moreinspected it, they did not do it all. Left insulation where it was stated they would remove it all, only did 6 inches of insulation when it was supposed to be 12-14 inches. They are coming back to fix it, but it should have been done correctly the first time. On a plus, the mice seem to be gone.

DO NOT CALL ORKIN. They lied to me. They told me it was $60 every OTHER month then charged me $60…read moreEVERY month. The techs were nice, but they might have as not shown up at all. I paid ~450 for the initial service and had to call them for visits 3x in a month. Their 10m sprays don't solve the problem. Still see ants. Still have new spider webs popping up on new furniture. I rarely write reviews, but this service, or lack there of, is a scam and I don't want others to be ripped off.