Tom, Diane, and Mike are super amazing!. I hear Bob is as well, however he was not there today…read more I popped in, no appointment, in a art card printing crisis after fighting all night last night to get it right on my printer.... They all were super helpful. Tom and Diane resolved my needs. Tom and Mike stayed late to finish my printing job. While I was there I learned about their printing process, the super slicer machine ( my words not theirs) and how to save on future printing needs. I will bring all my future printing needs to this fantastic small local Sarasota business!

Bob was great. He responded very quickly to all the emails. When he realized I was a couple hours…read moreaway he immediately said they would mail the cards. The cards are very well done and professional looking. There were also several extras included which was a pleasant surprise. The price was VERY reasonable.

JR is the BEST! I am selling my house and had to get several papers notarized. He kept me calm…read moreand cool with all the paper work and notarized all my documents. He was great! Best customer service I have experienced in a long time!

me and my family use this POSTNET very often. We have a box here and get shipments delivered pretty…read moremuch every day. Huge fan of coming here however, there is one complaint that I feel needs to be brought up between employees. I always receive amazing service from the young boy upfront with a little bit longer hair. He's absolutely incredible with customer service. However, I would like to leave a bit of a note for the older guy who I believe is the manager. I think it would be wise if when your employees make a mistake, you don't publicly announce it to the customers waiting in the lobby. As I was waiting for my mail, the older Manager started making a scene about a mistake, The younger kid had made. This is something that needs to be corrected in private not in a situation where customers are in the lobby waiting. I can't imagine how he talks to his employees behind closed doors, if this is how he speaks to them in front of customers. So my review is this, I would leave five stars for the young boy upfront who is quick efficient and always nice. the older guy who is usually in the back, step it up.

I choose the one day print option on 2/9 at 3:45pm and they are now telling me they won't be ready…read moreuntil 2/10 at 8:30 pm. Zero customer service.

I see so many negative reviews about this store, and I wanted to share two very positive recent…read moreexperiences with Staples printing. On one occasion a couple of months ago, I consulted with the sales person, who was very helpful and courteous, and actually reprinted for me when my layout was incorrect. On a more recent one, again the sales person (the same one) helped me avoid a mis-print, and the quality of the print was excellent. When I picked up my print job, a couple of other sales associates helped me, and they could not have been nicer or more patient. The store may be tired, but the associates and the quality of their work shines through.

They do an excellent job, and the customer service is spectacular. Always clear, always…read moreattentive!!! Thank you. Merry Christmas

I sent over the graphic and they printed it and all in a days work. Picked it up and it was…read moreprinted perfectly. Have used them in their old location and new

They took care of me and went above and beyond with the customer service! Will be back again!read more

The staff was very unfriendly and hostile toward customers. I felt quite upset after interacting…read morewith the personnel. If you cannot make customers feel at least welcome, then working with people may not be the right job for you.

Bill & Janet at H&K are wonderful to work with. Each job they have done has been on time, and of…read moregreat quality. When I send a job to them I know it will be done right! They are a pleasure to work with.

Frame and matting were a great match for my dad's WWII Army enlistment photos. The price was…read morereasonable as well.

I own a frame shop in Fountain Valley, CA and an item we shipped slipped and needed to be…read morereattached and handled very carefully. They did a wonderful job, and even let the client bring the art and wait while they fixed it. Highly recommend their efficient, professional and quality work!

Great customer service! Love this store and their efficient helpful attitudes! They packed and…read moreshipped my friends wardrobe of clothes when her husband got sick and needed her clothes in Maryland. They arrived in perfect condition. Other shipments have been done well too. Glad to have them in our neighborhood. Thank you for your service.

This is a terrible UPS store, but worth a stop in for the comedic value. I came in needing 2…read morephotos for an international driver's license. $18 by the way! The 2 employees were having an argument, so I had to wait a bit for them to take a break from that. The one who agreed to take my photo decided to take a personal phone call, so I had to wait another several minutes for her to finish that. The photos came out OK.

They don't mail items when they say they will. Sometimes holding items until the next day.read more

Horrible customer service at every touch point. They didn't deliver my overnight package on time,…read morelost it, then lost it again on the way back and it was delayed over a week. I called probably three times and was rushed off the phone every time, very rude. Then I received a refund for about $10 less than what it costs me. Skip this location at all costs!