I see so many negative reviews about this store, and I wanted to share two very positive recent…read moreexperiences with Staples printing. On one occasion a couple of months ago, I consulted with the sales person, who was very helpful and courteous, and actually reprinted for me when my layout was incorrect. On a more recent one, again the sales person (the same one) helped me avoid a mis-print, and the quality of the print was excellent. When I picked up my print job, a couple of other sales associates helped me, and they could not have been nicer or more patient. The store may be tired, but the associates and the quality of their work shines through.

I have shopped at the Staples on University Parkway in Manatee County Florida for many years…read moreusually being able to get what I need. Today I went there after not being there for some time and was absolutely disgusted. Where there used to be office furniture there were big bins of $.50 old clothes!! Most popular office supplies were non existent. The aisles that used to have all the newest most popular printers contained only a few printers and no ink available for them. There were boxes blocking the way to the printing and copying counter and worst of all, about 1/3 of the store is now a party supply area. Even the employees that I questioned about this said it is awful and that whoever runs the part supply area is consistently complaining about Staples items being in their way. Seriously???? What gives? Is this what all Staples stores are turning into? If so, do the area a favor and close the store!! Goodwill stores and Thrift stores are nicer. Warning to anyone who hasn't been there in awhile. . .save your time and don't bother!!! K. Teel, Sarasota

When I have something delicate to send, there is no place other than mail station to go to!!! Tim…read morewraps and packed everything so carefully that nothing has ever broken. I now live downtown and still go to Tim to send my packages. Tim and Sue are such nice people And they do quality work, can't ask for more than that.

THE BEST SHIPPING PRICES AROUND!!!!!!…read more Today I was told by THE UPS STORE right around the corner from THE MAIL STATION they just didn't feel like making a box to ship my item. (UPS OWNER literally said they didn't feel like dealing with making a box) I was in a panic, this spraying machine HAD to be shipped! We have a huge job in KNOX that needed it ASAP. Although it was a little bulky and 46lbs, Tim and Sue offered me shipping and never made me feel like a burden, not to mention they helped me 20 mins before closing! ANGELS!! Thank you guys so much.

This pack and shipping service is awesome, and I highly recommend them. I contacted them to ship…read moresome of my mom's heirlooms after she passed, which included two paintings, one was expensive. I had to ship them from Florida to California, I didn't wanna pay an arm and a leg, and also wanted to make sure they were going to make it safely. I went on Google and I found Pack Mail and the good reviews. I mostly dealt with Everett, but I was also helped by Jake. Everett was very attentive, understanding, patient, and responsive. He understood my situation, and I felt that he and Pak Mail were taking my needs seriously. The paintings arrived earlier than expected, and the packing job was great. Here are the photos. The estimate was extremely reasonable, and a lot less than I was quoted by other companies, by thousands. I highly recommend Pak Mail a for packing and packing valuable items.

I had used this Pak Mail several times for flat drawings and various art pieces and they always did…read morea great job on making sure everything arrived safe and sound. However I now had an extremely delicate piece to ship which caused me great anxiety-an INCREDIBLY FRAGILE porcelain figure to ship from Florida to Maine. It was very RARE also and I worried about the shipment the entire way. It was a figure of Christ on the cross with very DELICATE outstretched arms=nightmares and tremendous trepidation over this shipment and receiving broken arms. Chuck at PakMail did an absolutely MASTERFUL job of packing this incredible fragile item by creating a CUSTOM TRIPLE foam cradle for it to ride in. Unbelievable TREMENDOUS care was taken to get this to me safe and sound. If I had to ship anything PRECIOUS across the world I would hire this Pak Mail to do it-WONDERFUL ALL THE WAY!!

Amazing customer service! The lady who helped me print a document today was very kind!read more

They don't mail items when they say they will. Sometimes holding items until the next day.read more

First, a Fed Ex driver was supposed to deliver my packages to my home. I'm not sure where he tried…read moreto deliver them. The photo emailed to me was not of my front door and there was a note that "the business" was closed. I live in a single-family home in a residential neighborhood. After contacting the shipper, I was told they would try to get my packages redelivered. I was telephoned by Fed Ex at 5:44 p.m. and advised I could pick them up, but I would have to be there before their closing time of 6:30. I told the caller I was a half-hour away and she said she would leave a note for the people in the office that I was coming. I arrived at 6:20 p.m. and the lady in the shipping office told me I had to arrive by 6:10 in order to pick up my packages. I told her what the person who called me from FedEx told me, and all she would say was, "You can pick them up tomorrow." Actually, I can't because I can't get there during your Saturday operating hours. Fed Ex wasted my time, gasoline and they are just the worst.

The employee lacked good customer service skills. He kept insisting on the differences between…read moreFedEx Express and FedEx Ground without offering a real solution for a package that was supposed to be delivered one week ago. For a customer, FedEx should be FedEx, and the organization division should be transparent for the customer. A possible solution would be to contact someone from the other division and ask for the package. Never have had a similar experience with UPS or USPS.

This chunky guy was so rude to me!!!! all because i said in a very nice voice " Its bad when a…read moreshipping place doesnt have the correct size box. Wanted to use bigger one that would cost me more. I could tell when i walked in that he was in a grouchy mood. Not friendly at all! I do alot of business in this store but NEVER again. Why dont you try hiring people with a little class. I could tell by his tee he had none!

First visit. Will now be my go to. No wait- amazing friendly service and free candy! Love love love!read more

While vacationing on AMI in late May, we needed to send a picture to our home in Illinois. I went…read moreto your store and received an estimate of $35-$40 for the packing and shipping. I then returned to pay for the service and was handed a bill for $79.42. I questioned the cost and was told that I was an "ungrateful" customer! I indicated that an estimate should be close to the actual cost - not double!!!! I paid the amount, as I had no other options to choose from. The manager was also very rude and arrogant. I will never do business with such an unprofessional store as this. AMI does not need this type odmf business at all!!!

I had to use this business while I was in town to print and notarize a document unexpectedly. I was…read moreable to email the document, have them print it, and arrange to be there when the notary was working. She notarized the document and scanned it so she could email it back to me. The whole thing cost about $12 and SAVED THE DAY for me! Big thanks! Pro tip: If you are going to have something notarized, ask what time she is working, not just what day she works. She apparently has 3 jobs.

I recently found Giraffe based on the recommendation of a friend who owns a local business. They…read moreare outstanding. No matter whether I'm ordering 500 - 1000 boxes or show up to pick up a handful of different supplies, I am always treated like my business matters. They are well organized, well stocked and extremely competitive on prices. I am really glad that I found Giraffe.

I just went to Giraffe Packaging for the first time today, on a recommendation from my neighbor…read more Absolutely phenomenal service! Extremely helpful and has the best staff. From the gentleman that rang me up to Billie Joe who was so fun and engaging! Billie Joe actually made shopping for moving boxes fun! Their prices are soooooo much cheaper than Lowes, Home Depot, etc. I will be going back again soon to get all the packing supplies we will need. If I could give them more stars I would. Diana L.