I had to get a new debit card. One teller gave me a,number to call when I was right there!,,I went into office to a manager and she got me my card,In 5 minutes read more

I'd say up until 2022 they were easily worth a 5 star review. However, their standards and practices has slipped tremendously. They started kicking out pending and posted payments regularly before bouncing them back in. This leads to your balance not being presented as correct and can easily occur overdraft fees. They once had no limit on removing any overdraft fee, as long as you made a deposit within 24 hours to correct this, but now it's limited to 2 per year. Lastly, do not get a loan through them. We have a Unsecured Loan and pay additional each month for a plan that helps if one of us is laid off it forgives or lower the payments for that month. We'll because our Loan Officer was on vacation they never put our paperwork through, so we still got a penalty because they couldn't pass it off to another worker. read more

At this point a big bank might be better than a "credit union". Their fees are ridiculous. Want to talk to some about an issue good luck unless you can afford to take off work to go in. Want to at lunch well you better hurry because they have just a few tellers during lunch so spend your whole lunch waiting in line. Had money in saving and checking(pending charges that would go over checking balance by $4. Well before the future transactions post they will just apply OD protection and charge $7 to take money from savings to checking. I have the money. If i transfer manually its free. Automated system does it, we need $7 for a few lines of code to run. My last credit union charged no such fee for the same service. Oh by the way it was $4 but they need $7 for that... Oh if you do OD better hope it is Thursday or $35 fees per OD transaction. Looked up Huntington and their OD fees are much lower and capped. Like another reviewer mentioned dont get a loan through them. They auto add a protection plan which will charge you way more than just interest alone. They dont tell you about it until you ask them about why you have $30 fee for some silver plan. Suffice to say im looking at banks and taking my business elsewhere. Despicable practices from a business(credit union) that's supposed to operate better than big banks. I went with advia over huntington when i moved to Michigan because my last credit union was the best so i figured a credit union would treat me better than a big bank. Sounds like my experience isnt unique. Good luck on getting bought out and merged into a bigger bank. read more

I deposit cash into my bank account and couldn't use it three days later. They charged me 295.00 in overdraft fees when I wasn' t overdrawn. They had a security guard walking around flashing his gun at me like I was there to rob the place. I couldn't wait to get out of there. I'm never going back. read more

This bank is just the worst. They don't even take out the money from your account after getting gas or purchasing something it doesnt even show that you purchased anything the balance just stays the same. This has put my boyfriend in the negatives multiple times for they're stupid mistakes this makes me so angry. They need to do better. Don't use Advia read more

im sick of their costumers service wait on phone for hours nobody talks to you,i called right when they opened and still all operators are busy ,waited two differant times 10 minutes , read more

I like these guys way more than Chase, it feels like they steal less of my money.

I've been with E & A for many years and the service to their members has really gone down hill more and more through the years. Don't even try to get a hold of them after hours or weekends they don't even have a working phone number! I tried to get a car loan and though I don't have the best credit I have started to rebuild it and have been making quite good progress, i was refused due to being a cosigner on my sons student loans! that arent even due for a year or more!! I have no other debt!! I expected more from them, but they are no better than a bank maybe even worse because they pretend to care. Just someone else to kick you when your down. I don't want any part of this place anymore! read more