You guys helped me save time and money. I was able to go on my romantic getaway to COVE HAVEN,…read morepoconos on a tightttt budget, and still had a wonderful time. (all inclusive). Will definitely call you guys to book my up coming family vaca.

Your customer service was excellent..From the time of booking this MIA carnival trip to checking…read moreout of the hotel. I liked the fact that you guys called to make sure that we checked in with no problems and when you found out that we were running late you called the hotel for us to let them know. No one does that anymore...and you made sure any issues we had with the rooms you took care so we could enjoy our vacation stress free. Im definitely booking with you guys again because you understand what customer service means. Dont change on me because im gonna recommend you to all my friends and i dont like to looking bad. Keep it up lux vaca!

This Rental Company is Top Notch! Jennifer and crew are just damn amazing to say the least!…read moreEverything went smooth as silk from start to finish. Jennifer was always there and answered my calls everytime I had any questions. A True Professional in her realm of the rental business. My apartment was squeaky clean and I am tremendously happy with how I was and am treated, and I will Always call Jennifer when ever I am going to be in NYC and need a great place to live! This is my 3rd stay with Cloud Nine!!! All I have ever received from the entire staff is Love, compassion, and true gratitude for my business! You need to experience for yourself as it is like trying to describe the Grand Canyon to someone: you can't! They just have to go see in person! Jon E.

If you're a fan of being ripped off and losing money, I highly recommend this firm. If I could give…read morethem minus stars I would. I dealt with one agent specifically, Jennifer, who cancelled our lease with 5 days to go due to a flood at the property. These things happen. But it took me almost 10 weeks to reclaim all of the $18,400 I laid out up front to secure the place. I was given a long, comprehensive list of lies and excuses as to why I couldn't be refunded, and it took not only a lawyer but help from the Better Business Bureau to finally recover all of the money I was owed. If you are considering leasing an apartment through this company, just know that you are taking a huge risk. And for what it's worth, at the time of writing this review, the registered address for the company (on Yelp and several other sites) is in fact the address of a completely unrelated company. In other words, if you run into trouble and they stop returning your calls (as happened in my case) you literally cannot go and see them in person. Good luck to you, I hope you find a yourself better option elsewhere.

I am from Germany. I found the "Big apple holiday" by "Tripadvisor". The apartment seems to cover…read moreall my requirements. - I had some Email-contact to Brian A. Rivera. I also made a deposit of $ 800,-- to this company. Everything has been confirmed. Now, 1 month before departure, they write me that the apartment is not available for rent.....Due to the fact that I am in a wheelchair, this is an awkward situation! Now not knowing whether I find an alternative or if I get the deposit back, I am totally frustrated and angry! Please be aware!

From the owner: We specialize in providing comfortable, quality, and also luxury rentals for short stays in…read moreManhattan and Miami Beach.

"NYC Perfect Stay" seems to have the same modality, probably just changed the name on the website…read moreand email domain. New website with no reviews anywhere, advertised on Craigslist at a below-market rate. The agent denies visits with the pretext of current guests in the unit and suggests securing it with a reservation. Watch out!

I am embarrassed to admit that it appears I have been scammed out of $2600. I was not familiar…read morewith the going rate in NYC and since I had a group that needed 4 rooms the 4 BDR apartment attracted me. I don't know what I was thinking to pay for it with a bank transfer but it wasn't until a couple weeks later I got to thinking that they never did send me directions or door codes or anything and so I tried calling...answering machine only. No response to emails. Then I started really looking at their website. The links to facebook, twitter, etc. are all fakes...they don't go anywhere and the company has no such pages. The person who set me up for the room, the name on the contract and the person whose bank account got the money are all different. And then when I really look at the website--an American didn't write it stupid sentences, etc. Anyway, I am glad I realized it before I arrived in NYC with my family and co-workers. An expensive lesson but I hope others see it. If there is a way to get the website taken down, I will look into it. DO NOT RENT FROM ANYONE RENTING APARTMENTS OUT OF 207 W 36TH STREET OR USING THE NAME MANHATTAN PERFECT STAY. Also watch out for Monica Khuller, John Anderson, Summer Nicolsons.

In the heart of NYC, my family and I shared an extended stay at this breathtaking location…read more Everything was a living dream starting off with the views (Every window was had a picturesque view no matter what window you chose). The location was at the central node and ideally situated convenient to all the major attractions nearby (Bryant Park, Grand Central, Time Square & Central Park). My wife and I have traveled to many places around the world but nothing tops the experience of choosing Lauren Berger Collections. Our trip was far beyond a stale environment as you get while you're staying at commercial places . Lauren Berger is the up most hospitable, attentive and passionate person at what she does. She puts you first before anything, no matter what you need, she's got it covered. My favorite part of our stay was getting to meet Lauren, it was a true honor. Lauren has managed to connect with us on a personal level and make our stay feel better than home. If it's not LAUREN, it must be boring.

From the owner: About Us: All luxury…read moretravel experiences boast similar ideals: excellent service, abounding amenities and lavish accommodations. While they very rarely disappoint, most properties hardly match the level of passion for hospitality found in the Lauren Berger Collection. Lauren Berger prides herself on offering superb accommodations. Over the years Lauren has cultivated a keen talent for creating elegant, luxurious environments and assembled an impeccable collection of luxury rental properties. Found in prestigious locations around the world, each home is an expression of Lauren's meticulous approach to hosting and entertaining. Elegant, lavish, sophisticated and comfortable; these properties were originally intended for Lauren's closest friends and relatives to utilize and she now extends that privilege to her clients. As a guest of the Lauren Berger Collection properties, you will develop a personal relationship with the individuals who are ready and waiting to serve you time and time again including Lauren herself. The staff is hand-picked and most of the team has been with her for decades. Every detail and desire is carefully intuited ahead of time and each property offers a plethora of services and privileges. The gratitude Lauren feels towards the people in her life who have helped bring this dream to fruition - her husband, her family - is manifested in the extreme care and love with which she presents her homes...

I am having a lot of trouble to rent a studio at nyc with them…read more The broker Jim send me the wrong price and the wrong adress. Many times. I started choosing 9 apartments on the website, any of them was free. Then, he had sent me other options, with the price. And when I decide for one, he sent me the adress of another and changed the price. I have all the emails that he sent me with this information and he is doing nothing about that. I sent the emails for the CEO/Owner of the company and I am waitting for a solution.

Very shady organization. Conspiracy-minded operations. Jim, sales rep of Casanova Condos, will not…read moregive out his last name, just initial S. and in the rental contract they use some other 3 party name of business without an address, phone, or a contact info. They give one price in the quote, put higher in the contract, + 5% convenience charge for credit card use, $1,000 security deposit that has to be requested to get back via some email. And the "best" of all you sign you contract alone, they don't need to sign it - you take all 2 pages of responsibilities, including give out the photocopy of your driving license or passport, while they don't have to sign up to any responsibility toward you. Stay away from Casanova Condos, or other name they operate under shortstaysnyc.com, or bargainsolutions, llc. And they advertise thorough www.roomorama.com, www.homeaway.com - good luck find anywhere their phone number. They don't give it out. Just emails.

Stayed here in December 2025 for my quick visit in New York. These are hotel rooms, not the typical…read morespace of other Marriott Vacation Clubs, but it's all expected being in Manhattan. Friendly staff and excellent location on 37th street, a hop skip away from Penn Station, Times Square and Rockefeller Center. Thanks MVC NY for the hand warmers after I told them I'm walking 10 blocks!!! Recommended especially for Marriott Vacation owners who need a spot in the city. Book as early as possible MVC Points owners!

Super old property in major need of renovation. We got a king room and it felt super small when we…read morewalked in. The furniture was not impressive and somewhat mismatched. There was a coffeemaker that uses individual drip Starbucks coffee trays and a small sized refrigerator with a freezer in the room so you can store drinks and food. There wasn't any bottled water in the room, so luckily we brought our own. The bathroom had full sized shampoo, conditioner, body wash and lotion. The shower had a dark colored tile pattern that hides any dirt, so it's hard to tell how clean the floor was. You can call to request bath robes and slippers. Overall the staff was friendly and they had chocolates at the lobby a couple times.