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    AF Decorative

    2.0 (4 reviews)
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    2 years ago

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    9 years ago

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    B New Restoration

    B New Restoration

    1.0
    (4 reviews)

    I took three very simple dining room chairs to Mr. New for refinishing. I was told they were a…read morelittle behind but they would be completed in 6-8 weeks. Five months later they were still not refinished. It was not until I asked to pick up my chairs and get a refund of the deposit that they were completed. Mr. New and his staff profess what a great job they do. Well for me, not so much. I provided an already refinished chair I wanted to match. When I went to pick up my chairs they did not match. They did correct the color but in doing so covered up the beautiful graining of the wood. I was not offered any discount for the color issue or the extra 1.5 hours and gas I spent driving back and forth nor was any discount offered for the 5 month wait. Mr. New is great at making promises and excuses but poor at completing work. Pricing compared to others is at the top of the range.

    Mr. New was engaged earlier this year to refinish some antique furniture of ours, including a…read moredining room table and a table leaf. He returned the furniture but did not return the leaf, saying that he did not know that it belonged to us, despite our having had a conversation about refinishing the leaf and then my subsequently giving it to him and his crew when they came out to pick up our table. The last communication I have had from him was a voicemail which he left on April 1, 2022, saying that he would return the leaf to us. He has not responded to attempts to communicate with him since then. Because of the choices he has made in this matter, we will be looking into any kind of legal action which can be employed to get our property returned to us. He does not even deserve one star for a rating.

    Surface Solutions Unlimited

    Surface Solutions Unlimited

    2.0
    (1 review)

    I had two cement bathroom sinks repaired and resurfaced. One sink turned out fine, the other has…read moresquishy bubbled up places in the finish. They have tried to fix it twice, but it's still there. I was told the cement must have a contamination in it that's causing the problem. They had never seen this before. My house was on the market and has sold, so I'm out of time to keep trying. I contacted them weeks ago and said the bubbles were still there and left another message after that. It appears they are not going to set up a time to come try again. Nor have I been offered a refund of any kind, since I did not get what I paid for. This has been going on for months and never resolved. Because of the shiny surface, the bubbled up places are hard to see, so I'm sure our buyer did not notice them. I'm afraid when something is dropped in the sink, the bubbles will tear open on them. Additionally, if I had been shown the paperwork they left me with beforehand, I would not have done this to begin with. I told Mr. Hickman I was having trouble with the original finish, and that everything dropped into the sink would nick it, and it would begin to peel and that I wanted something tough and chemical resistant. He said he could do that. The paperwork says don't drop things in the sink and if you are using bleach mix with water to 10% only and never get nail polish remover on it (no one has that in their bathroom, right?). How is that tough and chemical resistant? A guy can't drop his razor, and find somewhere else to do your nails. Same problems I had to begin with. Also, I asked Mr. Hickman if they could handle the plumbing. He just said yes, with no qualifications. Turns out, that's only if there are no problems. So, be aware you may end up paying a plumber anyway or doing it yourself, if something goes awry, like a part breaks. Update: Mr. Hickman has since told me the paperwork that I was left with does not apply to the finish we got (except for the nail polish remover part) ... but that's what the the tech gave me, and that's still a problem. My husband did drop his razor and it nicked the finish. Given the bubbles, it appears it hasn't adhered properly to the surface.

    From the owner: We specialize in refinishing bathtubs, countertops, showers, jacuzzi's, claw foot tubs, vanities…read moreand tiles. Refinishing is much more affordable than replacing. Choose a color and we'll do the rest! We add walk-in steps to existing bathtubs, repair jacuzzi tubs, repair and replace shower and tub tile and more. Countertop resurfacing provides you with a new, updated look! Call now for a quick quote!

    AF Decorative - refinishing - Updated July 2026

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