I genuinely want to thank the Everheart Museum and specifically their amazing CEO Tim Holmes for…read morethe incredible visit I had to the museum a few months ago. I am a huge fan of "The Office" and when I knew I would be traveling through PA for the first (and likely only) time, I carved out a few days specific to Scranton and "The Office" to live my fangirl dream. I planned the trip months in advance and when I saw that an exhibit on the show would be opening here "soon" it was the first thing on my itinerary and it was by far one of the things I was looking forward to the most. As the trip got closer, I noticed that the opening of the exhibit had been pushed and I got nervous, but I still had time, so I checked everyday until about 3 weeks before I was scheduled to visit, when I saw there was a "Preview Party" held for the exhibit. That made me feel better. Unfortunately, a few days before I arrived, there were still no tickets available for the exhibit. I tried corresponding with someone from the museum via email you wrote "There have been some last minute setbacks that have delayed the exhibit's opening". I was devastated, but if you know me, you know I don't give up and I wasn't NOT going to try, especially for something that would be a once in a lifetime opportunity for me. I arrived at the museum (Dundie in hand) and was greeted by a kind, patient young man. He told me the price of admission and I immediately asked "Does that include 'The Office' exhibit or is that extra?" He told me the same thing I had been told in the email and I asked if any parts of the exhibit were visible or if there was any way I could even just peek for a moment. I explained to him that I would never be there again and he seemed sympathetic so I asked once more if there was anyone there working on the exhibit I could talk to. He ultimately called a gentleman down from upstairs who took me up to a section of the museum with a sign that read "Please excuse the appearance of this gallery while installation is in progress" and asked me to wait there. There was a poster for the exhibit and a giant Dundie outside the door so I took some photos with it while I waited. I had no idea he was the CEO at the time, but a few minutes later a lovely gentleman named Tim came out to speak to me. He told me the exhibit wasn't ready but he would be happy to show me around. I was so excited at the thought of even getting a few moments to peak inside but Tim spent almost AN HOUR with me in the exhibit. He pointed out things to me and discussed and explained everything in detail. It was one of the most enjoyable museum experiences of my life. I was able to see real props and costumes from the show, get a selfie in front of the "confessional" window, learn all about the local events Scranton has and how much the show means to people here as well. I was also able to learn from the curator himself how much goes in to making an exhibit like this and how much can go wrong. I waited a long time to post this review because I just knew this page would be swarmed with star reviews showing the completed exhibit with others raving about their experience but it has been months and I have yet to see a single one. Please know that the photos I am posting are of the unfinished exhibit but they are still fantastic to see. I hope lots of people are coming to view the exhibit and I really hope they show it the love it deserves online. Thank you again to this museum and it's wonderful staff for giving this reviewer and experience she won't ever forget!

I visited the Everhart Museum with two eight-year-olds and a two-year-old--who, remarkably, behaved…read morebetter than the staff. The children were excited, curious, soft-spoken, did not touch exhibits, did not run, and were genuinely respectful of the space. In other words, exactly the kind of young visitors you would imagine the museums wants. Unfortunately, the security guards appeared to view children not as guests, but as personal irritants. The level of hostility directed at them was jarring. The two-year-old was repeatedly scolded for "walking too loudly"--an astonishing expectation to place on a toddler, and one no reasonable adult could believe is within a toddler's control. The eight-year-olds, who were sweet, attentive, and polite, were still hovered over and corrected as if they were committing some grave offense simply by existing. This wasn't about protecting the exhibits. It was about power. The guards seemed far more interested in exercising whatever petty authority they have than creating a decent environment. There was no warmth, no discretion, no attempt at understanding--just constant reprimands delivered with visible irritation. Really lousy behavior. If the museum's goal is to alienate families and teach children that museums are unwelcoming, joyless places policed by people who dislike them, then congratulations: mission accomplished. If not, management should seriously reconsider who they put in charge of guest interaction. Museums should inspire curiosity. This experience inspired relief when we finally left. I want a refund.