Mom and Dad have used State Farm Agent Mark Curi (and his dad before that) for more than 50 years…read more Insurance needs change as time passes, so important to check on your insurance periodically. We had some questions about the current homeowners and automobile insurance, so we gave his office a call, fully expecting to talk to one of his staff. Instead, we got Mark directly. Our questions involved having to run different scenarios, and he systematically entered them into the system to provide that to us over the phone. He provided the pros/cons of each scenario, and ultimately encouraged us to make the final decisions. Hopefully, we'll conclude our discussion over email...I have confidence that it will happen satisfactorily.

Mark Curi has been my insurance agent for 36 years. He and his assistance Deb promptly respond to…read moremy inquiries and are always helpful and wonderful to deal with. I recommend them without reservation.

I recommend this place. The team is very knowledgeable there. They helped me with getting a great…read morequote. It's nice to have an honest and helpful insurance company that I can trust in my neighborhood.

My wife & I worked with Mike & his team when we lived in Chicago with both Auto & Renters Insurance…read morepolicies. The rates we were provided in the three years with Mike were great compared to competitors and the communication was very timely. Mike's staff (we worked with Alex and then Joe) reached out regularly to provide updates and were quick to respond to any questions we had. We recently left the Chicago area and Mike and his team were very accommodating with sending over information. Joe even worked with our new State Farm agent to ensure everything was transferred over properly for our new state. We have only had a good experience with this group & would recommend them to anybody in the Chicago area.

I can't enough about LaTorya and her team. They provided me a full review of all of insurance…read moreoptions including life insurance. They were very thorough and patient with their explanation of the coverages for my house and car. LaTorya told me how important it is to have life insurance outside of what i have at work , which i never thought about before talking to her. Thanks for the great service and happy to have you as my agent.

The best insurance agent you'll find. The office is always warm and welcoming. You won't be…read moredisappointed if you make this your insurance home :)

I had an absolute horrible experience with this team. After months of back and forth, poor…read morecommunication and non-submission of documents I was told over email there was "an increase in my premium". After calling in to find out the news I was told the policy premium went up over 2x. I cancelled and am with another company. This is some of the worst service I have ever received. I would strongly advise staying clear of this location, there are much better agents out there. UPDATE: upon the policy fully cancelling State Farm has issued me a refund of ~$550 instead of the over $2,000 I am due. This is because they are calculating the refund amount off the new higher premium that I never agreed to pay. A VERY shady practice, and the customer service from Joe's team was absolutely non-existent. I have had to deal with them and the underwriters through escalations with the corporate office. Even the corporate office said multiple times my agent should be handling this directly by having conversations with the underwriter. Very early in the process this was one of the worst customer service experiences I have had, at this point it is simply hard to believe that a business could care so little.

Had a great experience with this office. Very professional and communicated all of my options…read moreeffectively.

My husband's company switched from UMR to blue cross and it's only been 3 months but have been very…read moreimpressed. The service is so much better and easier. I called and immediately got a helpful professional sounding person who spoke clear English . Omg UMR needs to change. Thank you blue cross Robert is who I spoke to and he answered all my list of issues and emailed the info in a timely manner. Yay

They have the absolute WORST customer service, If you get aggravated at incompetency then DONT…read moreCHOOSE THEM, I called and got the runaround right from the start I was told to call one number after the other get placed on hold then get disconnected a total of 5 times and then have to start all over again, I swear that the people answering the calls are total complete IDIOTS, I have never received service like this before and I will be cancelling my policy ASAP

I have used Steve Wilk insurance company for years and years. They have always been top notch with…read moreme with my cars and home insurance. Also, the people are always friendly. I don't understand the reviews that were low rated. I have had the opposite experience from those reviewers and have always been satisfied with this company. They've been around for quite awhile so they're doing things right.

I've never encountered a more difficult insurance agency to work with…read more My first dealing with this office was when someone from the agency requested the loan/purchase agreement for my car. She couldn't tell me, however, which specific documents she needed, so I offered to send the entire thing... which was about 45 pages long. I didn't hear back from them for a while, and when I called in to check on it, the woman proceeded to blame the delay on me because I sent too much info! Both my husband and I were on each others' auto policies, but for some reason, they would only put his name on the insurance cards. This made things... interesting... whenever I had to prove that I was covered under my car's policy. We tried for THREE YEARS to get them to put both of our names on the cards, and each time we were told the next set would show both of us. Each time we got our new cards, though, it only had his name. We eventually just gave up. Lastly, no one in this office seems to know how to use email. First, the woman at the agency asked for those pages from the loan documents I mentioned earlier, she made me send the whole thing by fax, because it's "easier than email" (since when?) Then, when my agent called me after I'd emailed him asking for some insurance documents to be sent to me, I had to spell my email address out to him three times because a) for some reason, he couldn't just pull the email address from the email I'd sent him and b) he didn't know how to spell "protocol". Notice that this is all easy administrative stuff. Can you imagine if I'd had a claim? If I operated in my current job like these guys have, I would have been fired years ago. I've been with this company five years, and have spent the entire time wanting to go elsewhere. I would've done so, too, if it weren't for the fact that our home owners insurance was through them (our mortgage company was so difficult to work with that we were afraid of the problems it would cause if we had to prove home owners coverage all over again). Now that the house is no longer a concern, I'm running as far away as I can! Bottom line: A seeming inability or unwillingness to use current technology (email), unresponsive, unprofessional, unhelpful. Very simply transactions became headaches. AVOID AT ALL COSTS.

we will want to compliment ,Chris Collins, Britany,and all your staff for every time a visit and…read morephone call, professional kind,courteous, customer service with a million thanks.

We had a fraud on our auto payment method and the number was changed. Instead of calling us or…read morecontacting us in any way, we got an auto cancelation warning. After 14 years of using him as an agent and always paying on time there was not a single indication of a person being on the other end. I was frustrated when we totaled our car out of state and they did not help us in any way, but I was talked out of changing agents at that time. I wish I had so he hadn't gotten our money all these years. The purpose of an agent is to help you and this group absolutely does NOT. Find someone better.

Had a great experience with Ms. Lira and her associate Jessica at State Farm! After a sudden change…read moreof events in my household, I was able to get insured within two days of reaching out to her! Very professional and accommodating!

Jessica Gaspar provided great service definitely recommend her to everyone. She's very sweet, she…read moregave me great service/advice.