Honestly I have NO complaints. I flew in to Minneapolis with my little one as my passport expired &…read moreshe needed hers as well. We were taking an urgent international flight out the following week. As soon as we entered the building, the security was really kind and patient dealing with my toddler going thru security. It wasn't jam packed at all. The staff workers were also kind. I love the fact that there was a childrens area. With coloring books & cartoons playing. I appreciated that so much! As my daughter can be very hyper active. Seeing the play area really calmed her down. As long as you follow directions, do your part & bring all the documents they ask, things will go smoothly. Just a tip for mothers...make sure you dont add barrettes & hair bows to your daughters hair in the passport photos as they will not accept the photo I had to get the photo retaken but once that was done & accepted, we got our passports the same day. I recommend.

Day of departure discovered my passport was missing. Showed up at agency with passport card,…read morepassport photo thta I had just gotten taken at Walgreen's and copy of passport. Beverly Brown at check-in guided me through booking an appt for next day, as none were available for today, then calling and getting it changed to today. She made sure I completed the correct forms and then brought my situation to the supervisor attention. I couldn't have asked for a more helpful, friendlier, team. I have traveled to over 70 countries, so have had a few passport experiences, but this was a first for needing "day-of" assistance. Thank you Minneapolis US Passport office. Your priority is security but it's so appreciated when it is served with warmth and compassion! Appreciate you!

Knowmad gets my highest recommendation from our initial phone conversation to having a Knowmad…read morespecialist see us off at the airport for our return trip home. We spent an unforgettable 10 days hiking the (express!) Inca trail to Machu Picchu and visiting Lima, The Sacred Valley, Aguas Calientes and Cusco. I could write 10 pages about how much we loved traveling with Knowmad so I'll try to stick to the highlights. My husband and I usually handle all of our own travel planning, but when we came across Knowmad while researching how to visit Machu Picchu we realized we would probably get a lot more out of a trip to Peru traveling with specialists from the country. This was 1000% true and working with Knowmad made planning our trip so easy and fun. Our travel specialists Renee and Shannon found a way for us to do everything we wanted to do (and so much more!) while staying within our budget. They were remarkably thorough with answering my countless questions and we could not have been more prepared for our visit, with very minimal effort on our end. Once we met up with our Knowmad guide, Fernando, in Cusco every day of our trip was amazing and we learned so much about the Inca culture and the Andes while having a ton of fun and going at our own pace. By the time we made it to Machu Picchu it was so much more meaningful because we had an understanding of what makes it such a special and mystical site. The Inca trail was absolutely breathtaking (and I'm not talking about the altitude ) and we couldn't have done it without Fernando as our fearless guide. He looked out for us every step of the way and made us feel like family throughout our time with him. Our trip wouldn't have been nearly so memorable without him. Another highlight was our e-bike ride through the Sacred Valley with our awesome guide Kirvi, who was so kind and on top of making sure we were safe and even getting some awesome photos and videos along the way. Our driver Abraham made us feel so welcome and kept us moving along and safe throughout our trip. The restaurants and hotels Knowmad arranged for us were excellent, and our picnic in the Sacred Valley and Pachamanca experience were unbelievable. Thank you Knowmad for making our trip such an incredible experience we will never forget!

Knowmad planned our trip to Argentina in March. They listened to what we wanted and then arranged…read morea flawless trip. They were also very responsive whenever I had questions. I highly recommend them if you wish to have a special excursion to a South American country.

Great place with a great staff. Highly recommend it for MSP parking. Quick trip to the airport.read more

Have used them exclusively for years. Not anymore. Multiple calls and a long wait for the…read moreshuttle. Other companies came and went 2X-3X while I waited for these guys. On the last phone call, 34 minutes after the first call, I was told that I needed to be patient. It never used to be this way. The worst part is, they don't care anymore. Looking for a better alternative.

Gus is an incredible human being. This review isn't about a requested service, but it speaks to the…read moreintegrity of the man who owns/runs this company. I have been in a tough season of life. Seems like everything that can go wrong finds me. After having the brakes go out on my truck & have the cost of that repair earlier in the week, I was looking forward to the 4th of July holiday weekend with my kids & grandkids. Hooked up the big 5th wheel rig and headed out from Shakopee. I made it 9 miles when I heard something was very wrong. I found my way off the highway onto a backroad in Eden Prairie. I parked, checked the rig and found it was the truck's serpentine belt fraying off. I had no one to call. Feeling defeated I sat in the truck with my dog and cried. I sat there for about 20 minutes. People, trucks and cars passed by when a courier type van was passing by stopped and asked if I was ok or needed help. Told him my situation and he said that his business is on the other side of this block if you want to walk over and let's see what we can do. I walked over and he was in his office. It was then I realized this was not an employee. It was the owner himself. He ordered the part. He had his mechanic; Viktor install the new belt and make sure I was on my way. It's the things people do when no one's watching that tell you the content of their character. And even better, when they have zero to gain but have the compassion to help others shows the content of their heart. I will forever be grateful to Gus & Viktor. These guys are the real deal and are simply amazing. I pray they are blessed abundantly in all they do. THANK YOU GUS!!!!

This was a great place to book a service with and would do it again…read more Very professional and easy to book with a lot of different options and price points. We got a limo for 6 for 4 hours and it worked perfectly. Completely seamless and easy zero stress. The limo wa prompt and clean and the driver (John) was amazing and helpful! 10 out of 10 would book again.

The driver was on time and was friendly. But he had me load my suitcase into the trunk. I have a…read moresore shoulder; would have been nice to have him load it. He did take my suitcase out at the airport.

This is best Taxi service in Minneapolis airport Area it is ontime and Reliable I am Recommendedread more

I was in the early stages of planning our recent trip to Tanzania and had been working with a…read morecompeting travel consultant. She was doing a so so job, but I a little less than satisfied with her response time. It was then I called a friend of mine. He is experienced in adventure type travel and thought he might be able to give me a few hints on who to call. He did not even hesitate when recommending Access 2 Tanzania. From our very first contact with Casey (our EXPERT travel consultant), he demonstrated that they are truly professionals when arranging trips to Eastern Africa. Every step of the way, Casey made sure that our needs were met and every detail was thoroughly covered. Our final itinerary was near perfection, contact numbers both here and in Tanzania were included. Not a single time during our journey were we left out in the cold wondering what would happen next. Our guide was (Alex) top notch (which by the way are full time employees of Access 2 Tanzania) and went above and beyond to make sure we were fully taken care of. In fact we met 8 of the 10 guides during our stay and every single one of them were awesome! Obviously I am little biased and will always recommend requesting Alex, but if for some reason he is booked you will be assured of a highly skilled safari guide. There were a few pleasant surprises along the way, for example on our flight to Zanzibar we had a two hour layover in Arusha. One of the guides caught wind of this and made sure to greet us at the airport and stayed with us the entire time. This is one of the easiest five star reviews I have ever written. Access 2 Tanzania proved to be one of the smartest decisions I have made.

Highly recommend Access2Tanzania. We did a two week Safari with our two kids ages 6 and 8 and had a…read morewonderful time with impeccable hotels and our fantastic guide Nasibu. He was really flexible with our kids and they loved him. He knew every animal, plant and bird. They really know what they are doing.