The waiting time at this hospital is the most difficult place to see a doctor. I personally would…read moreadvise everyone to stay away from this place.

This hospital is known for making up diagnosis, put lies in the medical records, and making…read morehealthy people sick. Their goal is to end life, once the body cannot no longer accept any more medications, and torture. I asked a doctor a very important question. Instead of answering he says he is does not know and still in training. Most of the doctors at this hospital practice medicine without a license. They use cheat sheets to treat patients.

I rarely leave reviews, but I feel it's important to share my experience. I went into this urgent…read morecare with chest pain, shortness of breath, fever, and noticeably crackly breathing. I even told the doctor, Daniel Mann, that I suspected pneumonia. He listened to my lungs for less than 10 seconds, dismissed my concerns, and prescribed me an inhaler, steroids, and a cough suppressant--despite the fact that I told him I did not have a cough. When I asked for clarification about my symptoms, the only explanation I was given was "it's probably a cold." When I asked if he could say with certainty that it was not pneumonia, he told me yes. I had to push just to get a COVID and flu test, because in my life I've never had a "cold" this severe. To be fair, I understand my visit was close to closing time. However, this was the only urgent care open at the time, and I simply cannot afford an ER visit. I was hoping for thorough care and reassurance, but instead left feeling dismissed and confused. Over the following week, my symptoms did not improve and actually got worse, especially the difficulty breathing. I ended up going to a different urgent care for a second opinion, where they performed a chest X-ray and confirmed I do in fact have pneumonia. That means I spent an entire week untreated, walking around contagious, exposing my baby brother and my best friend who has severe asthma and lung issues. This misdiagnosis and dismissal could have had serious consequences for me and the people around me. I am extremely disappointed in the lack of thoroughness and the disregard for my symptoms, and I would strongly caution others about the level of care provided here.

Great staff and knowledgeable nurses and doctor. Little wait time and quick diagnosis. Conveniently…read morelocated.

After today's visit I felt compelled to leave a review. The reviews I have seen do not at all…read morereflect the experience I've had today. I had a dental appointment. The front desk women were all very kind and prompt. Dr Sill and his assistant were excellent per usual. Very friendly and professional. My quickest appointments are always with him. He also took the time to further talk care with me and I really appreciated that. Dr sill is my favorite dentist I've gotten to see from over the years.

Good morning every thing was all right n for keeping me up to date with everything going forward…read more Thank you .

My doctor listens to my concerns and doesn't push to make me take meds or treatments I don't want…read more He has a new MA who is a gem! Unfortunately I don't think any of the physicians take new patients, just the PAs or NPs.

cannot recommend this practice based on my experience…read more The office staff was consistently rude, dismissive, and unprofessional. Instead of listening to my concerns or communicating respectfully, I felt like I was treated as an inconvenience from the beginning. Even more concerning, important information was not accurately communicated to my healthcare providers. When I attempted to clarify the facts and correct the misinformation, I was met with hostility rather than a willingness to resolve the issue. Instead of addressing my concerns or taking responsibility for the communication breakdown, I was dismissed from the practice. Being removed as a patient simply for trying to ensure my medical information was accurate is deeply disappointing and raises serious concerns about how patient concerns are handled. Every patient deserves to be treated with respect, to have accurate information communicated to their provider, and to be able to advocate for themselves without fear of retaliation. Unfortunately, that was not my experience here.

We had the BEST experience here! My dad thought he broke his arm. We went in and were seen right…read moreaway. Marcie the nurse who took all the info from my dad was so fantastic! My dad (87) is not the easiest patient, but Marcie had a work around for everything. She took him for his XRay. Less than 5 minutes later a male and female Dr came in and kindly, and simply, told (and showed on X-ray) my dad his arm was broken. They sent him across the hall to get a cast. It was a great experience from beginning to end. But what really made me know my dad was in good hands was Marcie. She cared enough to figure things out even when he kept saying he "was fine". And he was not. So thank you Marcie and AOM Now!

I'd been having some knee pain from an injury a long time ago, so I made an appointment to be seen…read moreat OAM Now, which also functions as an orthopedic urgent care. I was able to make the appointment online easily for that same week, which was nice. They sent a ton of forms to fill out prior to the appointment, which took a bit of time, but I didn't have to re-do any of the paperwork when I was there. The building has plenty of parking but it was pretty busy as the lot is shared with some other offices. I was seen pretty close to my appointment time by PA Nate. He listened to my concerns and did a quick physical exam of my knee and sent me for an x-ray which was done in their own lab. I got my results fairly quickly and they recommended physical therapy. They did call me several times to follow up to schedule PT as well as make a return appointment, which I declined. Overall it was a good experience, I don't have anything to compare it to but I felt listened to and supported in my care at this practice.

Top notch care! Doctors and nurses who actually listen too was a HUGE bonus. I was running a fever…read more Left ear hurt and heavy sinus pressure. I had been seen in another urgent care center earlier in the day where medical staff failed to treat properly. Actually they didn't even diagnose anything and wouldn't give antibiotics without running a rona test. Seriously. Told me to gargle with salt water. This team at Mercy Health, adhered to my symptomology, looked at my medical history and went to work. Diagnosis: bilateral ear infections and a sinusitis. I was given appropriate antibiotics without the propaganda. Hands down exactly the treatment I required! Very nice facility. Staff very professional. Fever broke within 24 hours of taking antibiotiocs and only slight pressure in one ear. Highly recommend!!!!