I've been coming here for nearly 6 years. The staff is friendly and the office itself is very tidy…read moreand clean. Doctor Jason and his RNs & NPs have always listened to my issues whenever they arose. They also reprimanded me when I didn't take my medicine like I was supposed to. To me, that shows they care. I also like the fact they have a tech on site to draw blood for lab work and send it out directly from there. I have read some of the other reviews. It seems they don't understand how doctor's offices operate. When they are scheduled for an appointment, they are scheduled with a specific Registered Nurse or Nurse Practitioner. If they want to be seen by a different person, they have to wait till that person has an opening in their schedule. As for Doctor Jason not being on site, he has a couple other offices plus has rotations at one of the local hospitals. He is on site on specific days and always has direct contact with the office. Lastly, having to wait is just a part of going to a doctor's office. They are trying to spend time with the patients and hear their complaints. Sometimes, that causes their average visit time to extend longer. Just know that they will spend that extra time with you should you need it.

had me come in for something they could have told me over the phone or put on my patient portal…read more Just to charge me for an office visit.

Cynthia is the worst doctor I ever had to deal with. She is extremely rushed and didn't care about…read moreany of my questions. She brushed me off as if I was a nuisance. I asked her important questions that pertained to my health history that needed immediate attention and she gave me no acknowledgment, consideration, and respect. She gave me less than 5 minutes during the whole appointment and I had a serious diagnosis that she cared nothing about. I would give her ZERO stars. Be extremely careful in choosing her.

Bad experienced! Not recommended at all!! Staff is…read moreunprofessional, specially the front desk. Long wait time... and its true the dr doesn't seems like care to the time we waist, and I don't even see if she care for the patient. Rude and mean! I never write a review before but for this one I have to. It's really unpleasant visit. I will go back to my old dr even though is a little far but I feels the care and the convenience they provide.

Do not visit this clinic, was charged $35 just to be told I needed steroids and a antibiotic shot…read more After I told the nurse if I could use my insurance she said no we don't take it if you want you can go somewhere else with a attitude and when I replied I said yes and she rolled her eyes at me.

From the owner: Spend time feeling better than ever when you have quality primary care! At Clinica San Rafael in…read moreHouston, TX, we give families and patients of all ages access to flawless medical expertise. Whether you need a checkup, have a health concern, or need something like a pregnancy screening, our clinic is here for you.

Dr wininger is awesome, she does take the time with you and that probably explains the longish wait…read moretimes. Seems like a fair trade. The reason I don't give five stars is the front desk lady. She is kind of rude to everyone who asks for anything other than checking in. And to clarify, I asked for a copy of my records and caught attitude from her. When I came in today she was making some lady feel bad for not understanding how their computer system worked. To be clear, she isn't yelling or anything, she just talks to people like she thinks they are stupid. I thought maybe she was having a bad day the first time I came in, but I've been in a few times now and it's always something with her. In conclusion, Dr wininger is a really good doctor, but be warned about the front office.

Doc W is great. Too bad about the rude staff. It's obvious they went into 'medicine' for the money…read moreand not to help people because the front desk girls are, just, like, sooo not even today. Doc W is like that smart nice girl that only has mean friends around and no one can figure out why. She takes Obamacare people I hear so I guess the staff can be as rude as they want.

The worst customer service ever :( wait for 4 weeks for my CT results and still nothing. Always…read morenurse is not here, our computers are down doctor is not here. They never pic up phones or return your calls. Is like I'm not paying for my services. No one cares there I'm going to different doctor. I will died first than see any interest from they part. Turn around go somewhere else.

Poor customer service my insurance have no clinic deductible they charge me 100 for office visit…read more Promise me to refund my money back after they check with my insurance . Now one year later no refund . They gave me a run around . The office it self was not clean . Doctor not wearing glove while checking on patient .

I wish I could give it zero stars. This place is a scam. DO NOT GO HERE. How are you going to bill…read moreme twice for a service and then months later send me another bill and tell me it's months past due?!!? And the charges are all $0.01 for literally the questionnaire they made me fill out! Let's add to this that making a payment online is practically impossible because their crappy site always throws an error and you have a better chance of winning the lottery than getting a hold of someone over the phone to discuss your bill. An absolute scam!

I have been a patient of this clinic off and on for over 20 years. Dr. Nelson is great. However,…read moresince they joined Village Family Practice, I always get hit with a hidden charge about a week later. No lab work, no long visit. I pay when I arrive the amount they quote, leave, then get charged from a bill 1 week later with no explanation of the charge. I'd just appreciate an honest quote when I arrive-since I pay cash. Low rating due to billing transparency.

I found this PCP through my insurance company and thought I would reach out to give them a try. I…read morecalled and was instantly turned off by the first person I spoke to, Adrienne (sp?). First, she was NOT friendly. I was taken aback instantly by how she answered the phone. She was very short, curt, and abrupt through our very brief conversation. Then, I realized she is only an answering service, and if I wanted to schedule an appointment, I would have to wait 6 days until someone else returned to the office to call me to get my information (and who knows how long I'd have to wait to be seen after that). If the first person I spoke to is any indicator on how the rest of my experience will go, I will easily move on and find someone else.

I have been a patient since 2005. He is a great physician, always available, great staff and…read moreknowledge. Highly recommend.

went for a follow up after i got out of the hospital, i had to check my bloodwork and also had a…read morefew questions about discomfort i was feeling. great bedside manner patient and listend to me asked me foloow up questions to things i told him ordered all the labs i needed and told me a few more he wanted done and why. great dr super nice one of the best i have ever seen. office was super clean, wait time was maybe ten minutes, only thing is the girls who work the front counter could have better customer service skills.

He visitado la clínica acompañando a mis familiares y hay buena atención médica en especial por las…read moreenfermeras q allí laboran, demostrando profesionalidad y entrega al paciente. Mis felicitaciones y q continúen prestando el servicio con la misma calidad q lo han hecho hasta ahora.

Perfect service each and every one of the times I have had to show up at this place. Delays are…read morenormal and the love and patience with which they treat you is inexplicable.

Dr Szeto has been my Primary Care physician for 5 years. When I originally chose Dr. Szeto as my…read morePCP, I lived close to his office. However, I moved out of that area several years ago and moved about a 45 minute drive north of his Cypress office. I will tell you that I don't mind driving the extra miles because he shows extraordinary care and concern for his patients. He never leaves me waiting long for my visit with him; he is VERY thorough and attentive. I highly recommend Dr. Szeto, you will not be disappointed.