Unhelpful medical staff, will bill your insurance wrong, impolite staff, receptionists don't know…read moreanything

Do not bother trying to get a DOT physical at these locations. They don't have the necessary forms…read moreto fill out and they require you primarily care doctor to provide a prescription list and health assessment. Just make an appointment with your primary and get it done or a specialized clinic that does them on a regular basis. CVS does prescriptions, they push flu and " "covid" shots. Don't seem to be good for anything else to me. This one star is actually a zero.

Usually quite happy with quality of care received at the Minute Clinic at CVS in Anderson.,…read more However, not happy with the apparent policy that a patient with an on-line "appointment" can walk in ahead of someone who has been signed in and waiting in person for 45 minutes - and then told it would be another 60 minutes of wait time. Nurse/NP explained that they "have no control" of the electronic appointment/wait time board sign over the log-in area. Then CVS stated they "do not allow public use of their restroom". Agh. Either explain the "walk-ins welcome" sign or only take appointments. No fair allowing jumping to the front of the line - as if it's a Kings Island ride.

I drove 45 minutes each way and it was worth it to get a same-day COVID test. I booked back-to-back…read moreappointments for me and my two youngest children (ages 3 and 5) and the nurse practitioner saw all three of us at once. Getting the nasal swab from the three-year-old was the worst part of the whole experience and it was obvious it was not a new thing for anyone besides him in the room.

I had my granddaughter staying with me. They live in Columbus. She started getting sick yesterday…read more I checked to see if they could see her with Dad's consent over the phone. The were very helpful. She had strep throat. They even went out in the store to help us get suckers for sore throat relief. Really glad they are in the community. Makes it really easy to get treatment quickly.

My daughter and I were both seen here due to illness and I had a severe ear infection. We couldn't…read morenot get in to see our regular doctor. We were given nasal spray. What a joke. I am 43 years old and get ear infections regularly. I know my body. The joke of a Nurse Practitioner said I have to have symptoms for 5 days. I said I've had symptoms for 6 days so she then changed it to 10 days. The first thing my daughter said when we left was can we please not go there again bc the doctor was so mean. Two days after seeing her, my ear drum ruptured because of her lack of care. If you must go here, do not see the nurse practitioner. You're better off not being seen at all.

worst experience. I will never go there again or suggest anyone I know go there…read more They have no idea what they are doing. I was treated so poorly. went there for an allergic reaction, made the appt in advance. get there. wait, get called back, wait some more. she takes my vitals and all that stuff. Then she comes back with the Dr. He doesn't take my insurance so he couldn't see me. Shouldn't they know that when they check you in and take your insurance card and photo ID? it's a shit show.

Called and spoke to their virtual AI assistant (no way to bypass) that made an appointment for my…read moreone month old, got there and was turned away after I paid saying they don't take one month olds. They refunded the cost but it was a huge waste of time while I could have been taking my child elsewhere.

Very smooth experience. Nurses were extremely helpful, doctor was very direct and informative…read more Highly recommend.

Awful - very poor care given. My fiancée sliced her hand open and went to this urgent care,…read morebleeding profusely. The front desk personnel was nowhere to be found, but a little investigation found that they were in back, playing on their phones. Then they ref to process her, because she left her driver's license at home. She's losing blood and they denied her care. even though her information was on file there. Providing actual care does not seem to be the priority at this location.

Insanely aggressive and did not care. The receptionist was super rude when it was time for my…read moreappointment. Watching television, chatting, and I was the only one there. I needed an urgent prescription refill and she just said "go to the er" without even having someone talk to me. Pathetic people.

I went in because I have sprained or broken my ankle. Their website indicated that they do x-rays…read morehere. They don't. So you wait to get a referral to go to the hospital and get x-rays. I thought that these places were designed to keep people out of hospitals so that ER could address real emergencies. A waste of 40 minutes. Plus the front desk attendant had zero interpersonal skills.

I went in on a Sunday for a UTI that I couldn't stand for a moment longer. First walking in, the…read morereceptionist was very kind and respectful. They had me fill out paper work and I did registration over the phone with a link, which was convenient. I got taken back quickly and the staff got my vitals right away. The PA was truly amazing. Got me taken care of quickly. I was very impressed. I'm so thankful for being able to be seen at this urgent care and the staff was awesome. The place is small and clean but I feel needs updated chairs and walls repainted but those are minor things that honestly don't matter as long as the care was amazing. Give this place a try!

Facility was super nice and everyone I encountered was wonderful and knew what they were doing…read more Went for an OB visit and was very impressed by professionalism of every single person and they have everything run very well. For my pediatrics visit, the nurse was military style While giving shots to my young children and unprofessional. My kids felt uncomfortable with her bedside manner. Made me switch. Loved the doctor though.

I really like this office location. After going to main campus and midtown for appointments, I…read morehave found midtown more convenient. They have ample parking and the facility is clean and new. The experience is less stressful than other locations and the medical staff is knowledgeable.