whoever is answering the phone at the maple grove alligna primary care desk- "Shalika" needs to be…read morefired. this woman was very rude, couldn't remember what doctor I wanted to see, asked me to repeat the doctors name 4 times and was wholly unhelpful. please get front desk people who can actually do their job. so unprofessional.

The administrative staff here is dishonest and unhelpful. They are perfectly OK with false coding…read moreto insurance companies. Their response is to say they coded correctly when their coding results in tests associated with illness that does not exist. They do not answer questions that they are asked and their idea of providing details is to give you details of your bill.

I've been going here since birth and through all of my pregnancies. Unfortunately I had an awful…read morelast visit and will not be back. I specifically asked a scheduler if my appointment could all be handled in house and was informed it could be. It was not handled in-house at all and wasted hundreds of dollars on a pointless appointment. The office was not willing to work with me on reducing the bill. I will not be returning and will advise others to choose a different clinic.

Went to get test results and find out what needs to happen next. Front desk staff, nurses, and…read moredoctor were all friendly. I liked that the doctor was direct and informative.

they basically give you good care, but there's a lot of gaslighting and I don't feel comfortable…read morereally telling them my symptoms without having a remark made Like others have it worse

I am highly disappointed in how they treat their patients. My husband scheduled a wellness exam…read moreyears ago. They billed him for an office visit and charged money. He tried to dispute it, but they didn't want to listen to anything. He left the clinic for good. I was not smart enough to listen to him. After 12 years of being their loyal patient and even bringing my mom and kids there, I scheduled a wellness exam for my daughter with a first available medical doctor since we were overdue to wait for our primary doctor. The doctor was talking about allergies and other issues, even though I didn't ask him or want to go on and on about it and had to tell him multiple times that we know how to deal with that. Park Nicollet double charged me for a wellness and an office visit. After I tried to dispute this unfair charge, they turned me around. Very disappointed. I am leaving the clinic together with my family members. Hopefully you are happy with my $226 bill, because it will be my last one for you!

This is a wonderful primary care clinic. The staff are professional, starting with the reception…read moredesk workers through health providers. My family has been coming to Voyage Healthcare (& prior North Clinic) for decades. Our primary doctor (Dr. Colson) is very knowledgeable and includes the patient in all care decisions. I have worked in various health care facilities (not Voyage HC) and know that this choice is right for my family.

I always get the best of care. Nurses are awesome, and Matt horn is so good! I would choose no…read moreother place for my care

Very fast response time. Very reasonable price. Very good customer service. Professional. Service…read more I will absolutely use MD Online Care again.

Easy to use -fast service -very efficient -would use again-recommend - short waiting time and dr…read morewas quick to call back-called in prescription fast. Be sure to list all symptoms clearly and all medications you take on a regular basis-take temperature ahead of call bc of the COVID 19 virus -.and have a pharmacy listed before call-there is a questionnaire that you have to fill out but just a heads up on having everything ready. I was very pleased and would recommend for non emergency issues

My husband drove me here after a fall, I was able to get X-rays, a boot, and crutches all in about…read moretwo hours. The only reason it wasn't splinted is because it was likely it needed to be surgically repaired. Dr. Bakken was kind and helpful.

I fell on the ice last night, broke a couple ribs, and needed a lot of help this morning. Tria…read moreortho urgent care in Maple Grove was just what the doctor ordered! The Park Nicollet on line systems to offer and support their services completely suck. They mention a "reserve a spot in line" feature, but then never offer a way to access it. The published on-line current wait time was 45 minutes, but there wasn't even a line when we arrived and workers said it was very quiet with no patients. The workers there can't do anything about PNs crummy systems so I won't blame them. Check-in was quick and easy performed by pleasant helpers. I had less than five minute wait to go to the exam room for some initial questions by a very friendly nurse, then was whisked to X-ray. No waiting for X-rays, finished in less than ten minutes, then back to the exam room. Doctor came in a minute later, walking me through the X-rays and diagnosis, very competent and friendly. No one ever hopes for a diagnosis of two broken ribs and a six to 8 week recovery, but getting to it quickly, with a minimum of hassles, performed by competent friendly health care workers was a very good experience for me.