I called 1 week in advance to set up my appointment with a gentleman and explained to him that I…read moreneeded some U-joints replaced and possibly some seals and hub assemblies (I had done this exact repair 3 years prior so I knew what risks and parts were involved). We made the appointment for a Monday and I told him that I needed my truck to be ready by Thursday to haul a trailer from Arkansas to Vermont and he assured me that it would be complete. Monday- I dropped my truck off early on the day of the appointment and didn't hear back from them the rest of the day. I did drive by near the end of the day and could see my truck sitting on the lot and thought that maybe they had already finished working on it and it was too late in the day to call me. I called them the next day. Tuesday- After calling the service department I was told that I was correct in that the U-joints were bad and that they had to order them-they should be in later that day. Wednesday- my truck was still sitting on the lot during the afternoon hours so I visited the service department where a gentleman looked around the office, found that some parts had been delivered, and showed me my U-joints. He said that they can have my truck ready first thing in the morning so I could be on my way to Vermont. Thursday- at 1:40pm, I received a phone call that there was bad news: my seals and hub assemblies needed to be replaced and that they would have to order these. I explained that I had previously stated that this would be an issue and questioned why a FORD Service Department wouldn't already know this and asked why the parts weren't ordered with the U-joints. I was told that the parts were expensive and that there was a $30 restocking fee. They told me that if they ordered these parts before 2pm then they might arrive Friday and I could maybe have the truck back. Friday- I received a call at 4:40pm stating my truck was ready for me. My takeaway was that if I (not a FORD technician) knew the issues/risks involved then the service department should have too. I don't believe that the employees in the service department began working on my truck on the day of the appointment-otherwise they would have been able to confirm my suspicions that there would be other damaged parts. I believe the lack of communication from the department furthered the delay and prevented a quality/timely service. I also feel that if there was a "$30 restocking fee" on parts that a service department would likely use, then that if the information would have been provided to me I could have told them that I would gladly pay $30/part to ensure I could get to Vermont on time. I was in town to watch my daughter graduate. This level of unprofessionalism has caused me an unnecessary amount of delays. I lost extra vacation time, 2 days of pay (that could have covered a few $30 restocking fees), 2 extra days of residency in Mountain View, a day of residency that I had paid in advance in Vermont, and has forced me to rush a 24 hour-1350 mile drive which puts my family's safety at risk. I question the integrity involved in my service.

Have had my F150 in for service several times and found them prompt in repairs and notifying me…read morewhen it's ready. Even going to the point of bringing it to me on one occasion when I was running late

Visiting Mountain View and had some sudden transmission issues. Stan and staff were incredibly…read morehelpful and friendly, saw me right away. Though they weren't able to solve my issue (no fault of theirs, fix required a dealership), Stan offered great advice and referrals as well as detailed info about my error codes. Will recommend to my local friends and appreciate the quick and kind assistance!

Hey if your looking for an (A-1) certified tranny rebuilder, look no further, this is the place.I…read morechecked all around, this place has the best price, you can save money and time here.He is honest and trustworthy, you will be glad you came here, I am. Jim Goetz-Williford AR.

excellent place! great deals works with you!!…read more Very kind people!! I got a very good truck from here for a great price!!

we didnt know there could still be such amazing service, customer care, and honesty left in this…read morecountry. Ajs is all if that and more. Jim is the owner and master mechanic. I think he coild fix your fighter jet if needed. They will be the only pros to ever touch our cars and trucks again. Bob and Kathy in Horseshoe Bend AR

It's as good as it gets! My personal opinion: Aj's is the place to take a 6.7 liter diesel turbo…read moreproblem. They are very professional and knowledgeable. I recommend them highly. They got my 07 Dodge up and running as fast as they could.

While this is a smaller salvage yard and doesn't have every part, they are my favorite place to…read moredeal with. They are honest and upfront about what they have and the condition of the part(they have never wasted my time and gas). Unlike many other places if I tell them I am on my way they will have the part off and ready when I arrive. This is the first place I call whenever I need parts. I would recommend them to anyone.

Friendly owner and the mechanics are eager to work. Best of all; they can handle most automotive…read moreneeds st s fair price! Surprisingly; Riley's is fully staffed - not always true in this economy. I'll be back with other cars.

So glad I chose these guys to help when dash lights came on while passing through town. Riley…read moreworked me in quickly, helped me figure out my issue and got me back on the road. Judith and the whole team is very friendly and the price was very fair.

Bob Miller is honest and don't beat around the bush awesome salesman they put nerf bars tinted…read morewindows and rain guards before I picked it up just like I asked. If I buy another ram I'm going back ! Awesome salesman BOB MILLER!!

I was in the Ozarks for work and I tell you what, as beautiful as these mountains or better yet…read moremountainous plateaus are, they're not for me lol. I'm a straight up city chick and I love flat country. Driving in the depths of these mountainous areas gave me a new perspective on life. I came to learn that the Ozarks are not really mountains but are a highland region consisting of plateaus, rolling hills, and karst formations. While the Ozarks are not technically mountains, one slip of the wheel on these narrow roads will surely send someone to glory. I stopped a few times along the way before coming here to decompress and fuel up. I had a longer ride higher into the Ozarks. The morning cashier was so friendly and helpful, she spoke to everyone and said to all, "have a blessed day." Because I never been in the Ozarks before and I will never be returning, I decided to try a few of the locals preserves. I really enjoy the old way of life...now almost everything is genetically modified. Surprisingly, the store has Chester's chicken in there. Restrooms were clean and the store was stocked with beverages, snacks and other amenities for the drive. I would recommend folks take a break here and try out some of the locals' crafts. After all, Arkansas is called the "natural state."

We make a point to stop at this Exxon to go to the restrooms, fill up, and grab fried chicken…read moregizzards every time we go home. The restrooms are always stocked and very clean. I enjoy looking through the section of homemade jams, candies, etc. Their hot and fresh warm foods are always good for what we've tried so far: fried chicken, potato wedges, and chicken gizzards. The same lady has been working the counter the past two years we've been traveling this route, and she's always so friendly.