Spoke to UAB before making a appointment was told 180 for X-rays 60 for cleaning, our insurance…read morecovers100% preventative maintenance anyway my son whose new to this paid before insurance was ran then the person told my son she'd refund the 98. He paid, anyway today he went in to get his teeth cleaned, they went over what was quoted, and they didn't file his insurance which they should have done that first time, I spoke to Jules A who said she was the coordinator in Dothan, anyway i told her that I never received the refund and why is the charge even there, she said no insurance wason file, but wait! Why not, I even called that day to the CSM with BCBS who stated they'll pay 100% now Jules was trying to twist what I just said, she's like you said they told you they paid, I said no they said they will. That's your job to file, she replied it's mine. Look that's crazy, I don't have that ability to file for their service, I'll tell you what if she was working for me I'd already have her fired her actions are costing them customer. My son called said they filed and it's paid for, but I still haven't seen any money back! Thinking I'll call my bank and file a fraud charge

Clumsy, inconsiderate, and unprofessional. You are there for them to practice on you. And, the few…read morestudents I had to deal with were not good at all. The last one would laugh and humm like it was all a joke. It's a terrible experience to have someone like that working on your teeth for hours. They need better supervision. They will mess up your teeth and charge you for it. That is exactly what happened to me. Would not recommend.

best experience ever. I traveled from Az to see Dr. Pruitt. He changed my life in just two…read moreappointments and I was in great care. Dr. Pruitt made me love the dentist. thank you for everything.

I wish I could give a zero star!!! Terrible, terrible dentist!! I went to him because I friend…read moretold me he was great! He took photos, literal photos of my teeth and showed me the enlarged photos of all these little tiny lines on my teeth. He said those three teeth were about to break at any moment because of the tiny cracks in the teeth. I found out later,, THOSE MICRO LINES ARE NORMAL!!!! They're not cracks. But being unsuspecting, I trusted Pruitt, so he put in three crowns he said I needed. Why oh why did I not question this? I guess I didn't go to the dentist as a detective!!! I came as a patient hoping as usual that the dentist wouldn't hurt me. And on top of losing all that money, one of the crowns has hurt ever since. This guy should not even be in business!!!

We just moved to Hoover a week ago and this was one of the first dentists that popped up on my…read moreGoogle search. Not going to lie, I partially chose to come here because they have a trendy waiting room. When I called, they were able to schedule me within a week, which is unheard of where we moved from! Usually dentists take 6 months to see people. I'm grateful they had room for us. I arrived with our 9 month old and was worried she would be crying throughout the cleaning, but she did great all thanks to the staff. Dental hygienists would pop by and say hi to my daughter, especially when she started getting fussy. One hygienist even brought her a child's toothbrush and this helped keep her entertained the majority of the appointment. My dental hygienist was very kind and bubbly and the doctor was very kind as well. Very grateful for a good experience! My only critique is that they need a changing table in the bathroom!

Lisa did a very thorough inspection and cleaning of my teeth highlighting potential problems that…read moreneeded correcting. Dr. Jordan did a fine follow-up examination and recommended a corrective procedure for one area.

This is the WORSE place I have ever gone to. I paid them over $1900 for dental work than they never…read morecompleted. I am still trying to get my money back. the office manager Regina keeps telling me I have a $210 credit. First of all, I do not want a credit, I want my money back since the work never got completed. The dentist was wonderful, but the staff is the worse. They never call back just keep leaving messages with no return call

1st off I hate dentists. They hurt and the modern corporate dental practice reminds me of a "buy…read morehere, pay here" used car lot. Sage in Vestavia is a breath of fresh air. Easy to set appointment process. When you arrive, a few forms and you are on your way to the back. Staff is amazing- totally focused on you health and comfort. Highly professional and proficient yet friendly and caring. The dentist, Dr. Shim one is now officially my dentist. Very thorough exam but what was great is the he explains the what and why. You will understand the priority and necessity of treatment. He spends the time to fully explain what is needed. You will meet the office manager Christine. The ultimate professional, she will explain the treatment plan and all costs involved and then she will go the extra mile to make sure you get the treatment you need. What is great is you don't feel like you are being oversold or being given treatments that only help the practice. You get the feeling you can trust her. Short story- Sage is my new dental practice as long as they keep their team intact

Going through and finding the best fit dentist for me was easy now that I live close to a major…read morecity. The staff was very hospitable and genuine. My dental hygienist Shay had me talking/laughing the entire time. I was in and out in less than an hour as a new patient with a 6 month cleaning. Dr. McLin was great and if you have any extra concerns about your smile she first investigates your current smile then gives further direction from there. This is the first time I've felt totally comfortable at the dentist. 10/10 highly recommend.

Well, I went in for tooth pain all they did was say I had a cavity but I was going home for spring…read morebreak in a few weeks so I just made an appointment in my home town. The dentist here couldn't find any cavity and did a cleaning. While the Dental Wellness Center of Birmingham did nothing except lie and say I had a cavity then wanted me to pay like $70 to get the nonexistent cavity filled another time.

I had a very disappointing experience as a new patient at this dental office. When I scheduled my…read moreappointment several months in advance, I was specifically told that my existing X-rays would be acceptable for my visit. However, after arriving for my appointment, I was informed that my X-rays were "not sufficient" and that the office would need to perform their own X-rays before treatment could continue. After speaking with the office manager, who explained that new X-rays were necessary for proper treatment, I agreed. Before the X-rays were taken, I requested a lead vest with a thyroid collar, which is standard safety practice in dental offices. The hygienist placed a vest on me, but I immediately noticed that it was damaged in several areas. The cracks and worn sections clearly compromised the integrity of the protective shielding. I politely expressed concern about the condition of the vest and requested a safe, undamaged replacement. I was then told that this was the only thyroid-collar vest they had available. I even asked whether two vests could be layered for additional protection and peace of mind, but instead of addressing my concerns professionally, the office ultimately wanted me to leave. As a patient, I do not believe it is unreasonable to expect basic radiation safety equipment to be maintained in proper condition. I also do not appreciate being told one thing before my appointment and then being pressured into additional imaging once I arrived. Overall, the experience left me feeling dismissed and uncomfortable rather than cared for as a patient.

The care was thorough, intentional, friendly, but not over the top. The hygenist actively engaged…read moreme in conversation about my concerns, pain, etc. It had a positive welcoming vibe.

Wonder Dental Clinic. Great experience and highly recommended. The Dentist is wonderful and…read morecommunicated well with me. The Hygienist who cleaned my teeth was great. Upon leaving from my appointment the front desk checked to see if I enjoyed my appointment and if I needed anything else. Payment option was given. They take credit debit and cash.

This office does have billing issues by charging more than what the insurance says, they also show…read morediscrimination against certain people. My husband and I made appointments and I called 12 hours in advance to cancel then they told me that I didn't call even after showing them my call log. They also stated my husband came in late for an appointment which they have a 15 minute grace period he was 4 minutes late they tried to turn him away, they then stated that he missed several appointments which they charge for but he has a zero balance which clearly shows he hasn't been late. The service that has been shown to us is very appalling and it clearly shows discrimination. We are paying for a service, we are not asking for charity work and that's how we have been treated.

StoneCreek Dental Care has been by far my favorite dentist office that I've ever experienced!! I…read morehad a small dental emergency(root canal) and without ever going there before (&with no insurance), they got me in very quickly! They were willing to except me that day, NEAR closing time!! The entire staff is always super friendly, it's a pleasure to talk to them on the phone & it's even nicer in person! I've been back a few times since then for the fillings, my cap and then my final crown today!(: She did a wonderful job matching the color (I smoke heavily & drink wayyy too much coffee so that's my fault lol), but she did an amazing job fitting in in as well! It's sitting comfortably & painlessly!(: Dr.Grimes saved my smile!!! I would recommend this place to anyone & I am making it my new regular one!!(: