After leaving a 1 star review of service, my husband was contacted by Paul Higgenbotham. He was…read morevery professional and explained what was perceived as rude was in actuality a misunderstanding. The sales lady was speaking to another person, out of the line of sight of my husband, which my husband assumed was to him. Trinity Valley Pool has always been friendly and helpful. This was a complete misunderstanding on our part. Thank you for taking the time to call us and explain with the offer of the video. Most places would not have made contact.

Always friendly and very knowledgeable staff. Never in a rush and always willing to take beginners…read morestep by step. No pressure to buy their products but I've found their products are much better than what are available at WalMart. We drive about 30 min just to come here. Well worth the drive!

I cannot recommend All About Pools enough, specifically Jayson. After dealing with multiple pool…read morecompanies that didn't take care of our pool properly, finding Jayson has been a game-changer. He is meticulous, knowledgeable, and genuinely cares about the health of the pool and us as customers. Jayson doesn't just skim the surface; he treats our pool as if it were his own, ensuring everything is perfect and the equipment is running efficiently and fixed properly. He is extremely reliable, consistent with his schedule, and always communicates if there are any issues. Thanks to him, our pool is summer ready and inviting every single day. If you want professional, honest, and high-quality service, ask for Jayson at All About Pool!"

Terms Kim Monroe…read moreLocal Guide·27 reviews·9 photos 9 months ago We needed a pool remodel and to add a spa. We also wanted to change from a salt system to a fusion chlorinated system. We interviewed 8 companies and chose All About Pools because of Jayson Furr the project manager. We met with him initially in his office in Tyler. He was sitting in his truck waiting on us when we arrived. I liked him immediately! He was in his work clothes and I could tell he was a hard worker. We had a meeting and we had a budget. Out of the eight companies, there were two bids lower than Jayson. One bid came in after we had already met with Jayson and we decided to stay with Jayson. We showed him the lower bid that we had from the other company and he worked with us and came down a little bit closer to that bid. We were very appreciative of that. He came out, looked at everything, flew his drone over. We came to an agreement over the money, signed the contract, the very next day early in the morning he was there with this crew working. They would work in the cold and the rain. Jayson answered the phone every single time we called if for some reason, he couldn't answer he would immediately call us back. No matter how simple the question was or how many times we called, he was always very polite very patient and very very customer friendly. We trusted him. We trusted him with our retirement monies that we had saved for this project. We always wanted a beautiful spa and pool. We also met the owner. The owner explained to us how important his customers were to him. He's been in the business over 40 years. The company is part of Better Business Bureau bonded and insured, and presented all of that evidence to us in the folder that was given to us. He had pages of references that we could check. Even though the owner had had some health issues, he came out to the job site to look at everything and talk to us and thanked us for picking his company. We should be done with the job tomorrow. They poured plaster today and will do the acid wash and we can start to fill tomorrow. The pool and the new spa has transformed our backyard. We are beyond thrilled. We are also beyond thrilled with the customer service and the quality of work that was provided to us. We have encountered nothing but professionalism from all of the workers that he contracts with. They are all hard-working and very polite. This is our first pool and spa. We moved from out of state less than a year ago so we had to start from scratch to find a pool company. We highly recommend All About Pools and Jayson Furr for any of your needs. They do a tremendous job and are very hard-working. Also, Jayson is there every day on the job overseeing and working beside the people that he has contracted with. The project was completed within time promised, despite weather issues. Thank you Jayson for fulfilling our dream. Jayson does not make excuses he makes things happen.

Highly recommend this pool service company! Fast and affordable not to mention convenient when you…read moredon't have much time to maintain upkeep!

From the owner: For all your pool and spa service needs give me a call. I do ongoing services to one time services…read more Cleaning, vacuuming, equipment repairs(including electrical), stain removal and etc.

Fantastic customer service from the first moment of contact. They were on time, fast, efficient and…read morefriendly. The repair was handled quickly as well. We HIGHLY recommend their service.

From the owner: Pristine Pool Solutions was founded with a clear mission: to elevate the standard of the pool and…read morespa industry in Tyler, Texas, and surrounding areas. Our commitment to excellence is reflected in every service we offer, designed to keep your swimming pool clean, safe, and enjoyable for family and friends. We understand that a swimming pool is not just a feature in your backyard; it's a space for relaxation, fun, and cherished memories. Thus, our team is dedicated to ensuring that your experience with your pool is nothing short of perfect.

I have owned pools in the past and endured the decision process as well as installation. Weekly…read moreservice maintenance was typically a hassle. Finally this last build, I went with Pools East and have never been more satisfied and excited with our pool! Mr. Jones is one-on-one and stands by his work no matter what. You will not regret calling them to come develop your vision.

From the owner: Wish you could enjoy your very own peaceful retreat without ever having to leave your property?…read morePools East Pools & Spa provides custom pool installation services in the Tyler, TX area. With help from our experienced custom swimming pool builders, you can finally get away from it all.

The winter storm and lack of supplies has hurt the ability of Elite Pool and Patio to deliver on…read morethe promise of 1-month pool install. I would say the frustration is around lack of transparency and prompt communication about delays. Glenn, the owner, is trying to determine how we can get our pool plastered and I'll give him the benefit of the doubt ... for now. We need to get a commitment for a plasterer however and see the plaster applied before I'll increase the number of stars on the review. I would recommend to the company that they need to communicate better and more timely about the back-orders, delays in schedules. Be up front, be prompt, and be ahead of the game. Don't make customers chase you if you have made a promise and it cannot be delivered. please call ahead of time to communicate delays. Mark Young

DO NOT USE THIS COMPANY!! If I could produce a television…read morecommercial warning East Texans against using this company I would. I was assured my pool would be done in 30 - 60 days when I contracted with them. However, it took over a year. I was consistently lied to about the progress or lack there of. I would be told workers were going to show up on a certain day, they didn't and there was no communication by the company's owner Glenn Miller. I would call him, text him, my calls and texts would get no response. I would call the office and the nice but rattled office worker Becky would know nothing of what was happening. Eventually I lost it on Glen and told him what I thought about all the lies and delays and his unresponsiveness and he had the unmitigated gall to block me! He had $70,000 of my money, I had a whole in the ground and very little recourse. This was the most frustrating experience of my life. I did end up with a beautiful pool. However, I wouldn't use this company again if it were free!