When we spoke on the phone he told me what would happen. They came the second day as arranged. He…read moreexplained what was happening with the wasps and what would be done to eliminate them. I agreed to their removal. Since it was right next to the front door he told me not to use the front door for a couple days. He even sprayed the soffit and facias. He told me I have a one year contract. They were prompt and didn't take a lot of time. I haven't seen any wasps after he left. It was worth the money.

Unfortunately I needed pest control due to some rodents that had come down the hill behind us from…read morea house that was occupied by hoarders and was flipped. We had seen a few here & there but finally I had enough. My neighbor had used a local exterminator & they came out twice but the pests were still around. Valiant was responsive, checked openings in the house & placed the bait boxes. They told me it would take 2 weeks & sure enough there have been no sightings since. Valiant came out at no charge at 30 days & refilled the boxes. This company goes above & beyond & I will be calling them in the spring to do another check.

We heard a noise coming from our attic. We went outside and saw that a squirrel made a hole in our…read moreroof's fascia. The cute, little rodent even stuck his head out! We called Brian's Wildlife Management and he was here the next morning, which was a Sunday. Brian is knowledgeable, professional and efficient. He set up humane traps, both outside & inside. The squirrel was scared away & Brian patched up the hole. We live in an area where there is a lot of wildlife so I've added Brian's number to my contacts. I have full confidence that he can handle any critter!

From the owner: Brian's Wildlife Management is a Veteran owned wildlife specialty company that has she knowledge…read moreand experience to handle nuisance wildlife problems in a safe and humane manner. We provide wildlife animal control, animal removal, wildlife animal damage repair as well as prevention/ exclusion including Bat exclusions.

We recently discovered carpenter ants and quickly reached out to leaf pest control. Last month the…read morefirst gentleman to arrive explained the process to us and executed the initial treatment that day. Cortlin (spelling may be very wrong - sorry) was very informative, polite and genuinely cared. Since we are seeing less and less ants, the treatment must be working!!! Yay!!!! Yesterday we received a call stating they would be by today for treatment 2. Doug came by and I was unable to greet him, but we did speak on the phone, the professionalism from these 2 gentleman is outstanding. Thank you leaf for hiring stellar staff. Together we can kill these ants invading my home.

From the owner: Over 40 years experience in solving pest problems, residential, commercial and industrial. Highly…read moretrained technicians with safety and results as our highest priority. Budget-priced. Green certified Member of National Pest Management Association.

Professional, friendly, and refreshingly straightforward--qualities that can feel rare these days…read morebut are front and center with Ryno's. From the moment I got on their schedule, communication was clear and consistent. I received detailed before-and-after photos of the front yard cleanup, and the work itself was flawless--truly above and beyond. It felt like they treated my yard and concerns as if they were their own. Hiring Ryno's was a great decision--you won't be disappointed.

From the owner: Ryno's Pest & Ground Solutions LLC is a locally owned and operated pest control company based in…read moreEllwood City, PA. Founded in 2020, Ryno's offers comprehensive pest control services for both residential and commercial properties. Our integrated pest management approach ensures effective and environmentally friendly solutions for a variety of pests, including bed bugs, termites, rodents, and spiders. With a focus on customer satisfaction and community care, Ryno's has built a reputation for reliable and personalized service.

Came out, fixed the problem- didn't charge an arm and a leg (and they told me what the cost would…read morebe before they came) guaranteed their work and also didn't push a contract. Will continue to use them in the future if needed and if/when we do decide to get a monthly plan this is who it would be with.

This pest control service is the best! My grandparents were having some problems with a snake and…read moreRick came the same day he was called and took the time to help out an elderly couple. He is super nice and I highly recommend this pest control service to any and all!

very nice person very considerate on time personable does the operate I even took a card and put on…read moreFacebook for him I think he's very good and I would definitely get and call him back if I ever need him again

Huge shoutout to Brian at Pests Go Home! I found hornets in my garage walls and he was on-site…read morewithin 45 minutes. He got rid of the entire nest and handled the whole situation perfectly. If you need someone reliable and fast, he's your guy!

I used to work here. I guarantee that they don't care about anything but squeezing the last dollar…read moreout of the customer. I was appalled by the lack of professionalism and training I saw there. Wouldn't touch them with 10 foot pole.

Apparently Orkin doesn't want my business. I spoke with someone named Mike on Friday 5/11/23 and…read morescheduled an appointment for Saturday 5/12 between 2-4. I locked my cats in a room at 1:45 and put my dog on a leash so he would be contained during the service. I received both an email and a text at 2:15 saying Joe was on the way. At 4:15 when there was still no sign of Joe I called the 877 number and spoke with Donna. She apologized and assured me that someone would be to my house by 5. At 5:15 the cats were still locked up without a litter box and the dog still on a leash but still no Orkin technician. I called again & spoke with Dena. She apologized and said she'd escalate my complaint (No one showed at scheduled time nor at the in the extended time). Dena also said she would call me personally on Sunday 5/13 morning to make sure someone had been in touch (no one called, including Dena). Saturday evening I sent an email to the branch manager, Forrest. He called me twice that evening to ask questions and to apologize that no one had showed. I wanted it done asap because I still had ants so he said we could have someone come on Sunday. I didn't want to waste another 3 plus hours to have no one show again, I wanted a set time. He said that Betty (Washington manager?) would call me at 8:30 am on Sunday 5/13 to set a time. Forrest, the manager said he would give me a discount. Great but I already used a coupon for the same amount. He said he'd give me more of a price break, yay, great value if the service had worked. At 10 am Sunday I hadn't heard from Betty so I called the local Washington PA office and talked to her. She apologized (there's an apology theme here even if no actual work is done). She said someone would come before noon. My answer was no, I wanted a set time because I wasn't wasting half my day again. Betty got snarky and said she couldn't predict traffic (neither can I but I manage to show up and get to my work and appointments on time) but we set the time for noon. A nice man named Steve showed up Sunday at around 11:45. Great. The discount was not on the bill so I told him about it. He called the office to confirm then added the extra discount. Steve didn't investigate where the ants were entering but he treated the house by putting dabs of product down in some areas. He couldn't spray around the outside because it was raining. He did put dry product around the outside. I asked if I could call and request the spray and he said yes but it would be someone else because this was not his usual area. I thanked him for coming. On Wednesday 5/17 someone named Brittany called and asked how the service went. Does she really want to know?? I told her great when someone finally arrived after my hounding them for 2 days. But I still have ants. She said she'd have Sean, another technician, call to discuss it and to apply more product and spray around the outside. If you guessed Sean never called, congrats, you got BINGO! I called Brittany on Monday, 5/22 morning. She told me she'd reach out to Sean personally. This brings us to tonight, Monday evening, still no call for them to treat again. And the ant population, which never completely went away, is now back and thriving. I chose Orkin because they offer a guarantee, have great reviews and someone recommended them to me. I'm still surprised by the lack of professionalism, missed appointments and the complete failure to rid my home of ants for more than 3 days.

10 years ago I used this group to deal with some carpenter ants in the basement. Not impressed…read morewith the style of service. They did show up on time but I ended up doing treatments myself and ridded the area of carpenter ants.

Wish I could give a zero rating. Not sure posting anything matters, very bad at caring about…read morecustomers. Another no-show appointment due to their outdated systems. Technicians don't find out until morning of and they jam appointments into overloaded schedules. But look elsewhere. Terminix doesn't seem to want new customers, or to retain current customers.