Excellent team. I have used them for a couple of emergency issues and they have taken great care…read moreof my dogs. Very friendly and explained everything in detail. Dr. Finn took the time to call me and explain in detail a kidney issue that we did not realize my Lab had. She stayed on the phone with me for an extended period of time as we discussed how to handle it.

I am reading the 1 star reviews and can say I have only had very good e periences. I belong to the…read morecare club whi h is the most cost efficient way to afford care. Of course prices go up over the years. Not only for vet care but everything else. Pet owners often in a distressed state when they come in for care. Perhaps being in this state has skewed their perception. I find the Dr's, techs and front desk staff to be professional and accomadating for my dog who has several behavioral issues. As long as I have a dog I will continue to utilize VCA as I have doe for the past 20 years.

Dr Trail is simply awesome. Hands down the best vet I have ever taken my dogs to. She is caring and…read morethoughtful even with my dog who is scared of going to the vet. If you are looking for a vet go to Family Vet Care Center pets ask for Dr Trail by name!

BEYOND 1 OF THE BEST VETS EVER!! I LOVE THEM ALL! Hate to play favorites but Dr. Della Penna is the…read moreone who started this practice and she helped my baby in a previous ER vet office she was at and when I found out she opened her own practice..... I definitely followed her! And I would have never met Dr. Hladio if it wasn't for this practice......SHE'S THE BEST!! And Dr. Trail too! But the staff is beyond AMAZING!! ESPECIALLY Christa, Jake, Francesca, Lindsay, Christian, Megan......I'm sorry there are too many people to list and I apologize I don't know everyone's names! They are all the most compassionate people! But this is the only office I'd have take care of my babies! THEY ARE BEYOND THE BEST!!!

Our pups go here…read more The staff takes their time and really tries to get to the root of the issue with both of my dogs. My older dog has his tongue out the whole time and just love to be touched and get attention. My younger dog is so anxious that she tries to crawl outside of my skin, but they're very patient and they work with me to make sure we minimize the stress.

As a first-time puppy owner, I couldn't be happier with the care my 14-week-old Pekingese, Ash, has…read morereceived at Bethel Park Animal Clinic. After three visits, one thing stands out: the consistency. Every staff member I've met has been kind, professional, thorough, and genuinely caring. During my most recent visit, Raven and Maggie were wonderful, but I could say the same about everyone I've met there. Even when I arrived late once, they treated me with kindness and made sure Ash received the same excellent care. My career was in organizational development, so I tend to notice how organizations operate. What impressed me most is that this clinic doesn't just have great people--it has great systems. Every vaccination, medication, and future appointment is thoughtfully planned, creating a seamless experience for both pets and their owners. That's the sign of an organization that's well led and well run. I always leave feeling more confident than when I arrived. It's obvious that the staff truly loves animals, and that compassion is matched by professionalism and outstanding organization. I highly recommend Bethel Park Animal Clinic to anyone looking for exceptional veterinary care. Ash and I are grateful we found you.

Dr. Dorn was great. Very efficient. I took my bearded dragon in for his first checkup, and he was…read morevery gentle and careful with Mikey. He provided us with a handout on some essential aspects of reptile care, and he was very professional. Nice office built right into a large house right next to CVS Pharmacy on West Liberty Avenue. 10/10

We love Dr Dorn. My mother loved him too, and my dog Petey loves him. The staff is kind to us and…read moreso is the doctor.

I cannot say enough good things about Cheyenne Veterinary Wellness and Surgical Center. My 1…read more1/2-year-old Boxer mix needed surgery, and they were able to get her in very quickly. I was extremely nervous, especially after another surgical hospital quoted me $3,700-$5,400. My veterinarian recommended Cheyenne, and I am incredibly thankful he did. Dr. Steve was outstanding--professional, knowledgeable, compassionate, and thorough. He answered every question I had and accurately explained exactly what to expect during my dog's recovery. The entire staff was equally wonderful: kind, welcoming, professional, and never pushy. I always felt informed and comfortable making decisions about my dog's care. My dog was back to her high-energy self just two days after surgery! And the final cost was only $827. I have two dogs, and I will never go anywhere else for their surgical needs. Thank you, Dr. Steve and the entire Cheyenne staff, for taking such great care of my girl! -- John McCarthy

What a horrible experience- this place has gone downhill, fast…read more Our beloved German Shepard, Ziggy (almost 9 years old) became sick on 4/16 and was seen at urgent care at Rivers. Based on bloodwork and X-rays, we were told he likely had a terminal tumor on his spleen. We then followed up with our regular vet, Cheyenne, on 4/21. After spending nearly $900 on an ultrasound, Dr. Gross told us our dog had no life-threatening concerns. He specifically stated that his kidneys, liver, and small intestine looked fine, and that there was no mass on his spleen. We were told to simply return in one week for follow-up bloodwork and a urinalysis. Just five days later, on 4/26, our family -- including my 12-year-old son -- watched our Ziggy pass away suddenly in our driveway. When I called to inform Dr. Gross, he didn't even have the courtesy to return my call for 10 days. He finally called back on 5/6 and admitted he would need to follow up with the ultrasound specialist because "something was missed." He told me he would get back to me by 5/8. Of course, there was no follow-up, and when I contacted the office again, I was simply told he still hadn't heard anything. As of 5/22, there has still been no follow up. After our visit to Rivers, we were emotionally preparing to lose our dog. However, Cheyenne gave us hope and assured us he was fine and had no life-threatening condition. Clearly, something major was missed, and our dog died traumatically in front of our family. The lack of compassion, communication, accountability, and follow-up from Dr. Gross is beyond unacceptable. I would strongly recommend taking your pet elsewhere. I would never want another family to experience the traumatic loss that we went through. To place your trust in a veterinarian and then receive no closure afterward is devastating. His actions -- or lack thereof -- only reinforce that something was seriously overlooked. Shame on you, Dr. Gross

My pets are one of the most important things in my life, and having a vet that takes such good care…read moreof them is something I have high standards on. I've been coming here for a few months now and everyone is so extremely kind and actually listens to my concerns about my pets, not to mention, the pricing here is phenomenal, I've never been to a more affordable vet where the doctors and technicians are extremely knowledgeable and always know what they're talking about! They gave me so much helpful advice when I came in as a first time owner of a new puppy and I even left with a kong just for her, and when i brought my cat in for the first time, the room had a small hooded bed for him to hide in, and they gave him lots of treats. I couldn't possibly recommend another vet.

Always Compassionate????? My ass. They aren't COMPASSIONATE at all.... My dogs symptoms was…read morebleeding out diarrhea and they wouldn't even see her..... mind you I've gone there for over 20 years. Obviously the place has gone down since Dr. Kimberly Warner retired. She was simply the best Vet.... She was Compassionate. Will no longer be wanting their services.

This vet used to be good but the principal vets have changed snd too much inexperience going on nowread more

I have an 18 hh black percheron whose belly just gets mauled from bugs. I ordered Medicated Wound…read moreCare with Insect Barrier which is very expensive in the store. Unfortunately, everything with drafts is doubled in price because they need twice as much. I have multiple pets, too, so if I can save, I can spend it on other stuff they need as well. So I'm grateful for the very prompt service in mailing the stuff and the price was very fair. I will be back for more after my supply runs out for sure.

I already posted about their dangerous contradictions and lack of after‑care. This review is about…read morethe phone call I made to the vet afterward - and how they insulted me while giving dangerously wrong advice. When I called, a veterinary technician (associate's degree, 20 years of experience - not a veterinarian) laughed at me for buying a glucose meter from Amazon. She said, "Oh, you're getting your stuff from an unreputable source instead of coming through us?" The meter I bought: Amazon's Choice, 4.6 stars with 2,500 reviews. This vet clinic has 4.5 stars. So their "reputable" meter is rated lower than the one I bought online. She still laughed. She also said, "Honestly, we didn't think he would live that long." That is why they didn't send me home with a meter - they assumed my cat would be dead. But they still charged me $700, gave him Cerenia (which suppresses appetite in a starving diabetic cat), and sent me home with a $63 sharps container and no way to monitor his blood sugar. When I told her I was getting information from AI that cited the American Animal Hospital Association (AAHA) guidelines on feline diabetes, she scoffed. She said, "I'm glad you're getting your info from ChatGPT, but I'm a veterinarian with an associates degree." I corrected her: "It's not ChatGPT, it's AAHA." She stopped laughing. She had no answer. AAHA guidelines clearly require home blood glucose monitoring and state that insulin should never be given without knowing the glucose level. They ignored all of it. This person is not a veterinarian. She is a vet tech with an associate's degree. Yet she was giving medical advice, laughing at established guidelines, and mocking my choice of a highly‑rated glucose meter. The entire phone call is recorded. I may not be able to use it in court, but I can post it anywhere I want - Facebook, YouTube, wherever. Their office is covered in signs warning clients not to yell at staff or be "abusive." No other vet I've been to has those signs plastered everywhere. There is a reason. My cat almost died because of their negligence. I saved him at home with a $30 glucose meter from Amazon and by ignoring most of their instructions. If you value your pet's life, go somewhere else. Anywhere else. And if you call them, remember - you may be talking to a tech with an associate's degree who laughs at AAHA guidelines.

All staff members are helpful, kind and compassionate. Dr…read more Thornton is the best and gives detailed care and visit notes.

Polite, friendly, and efficient. Demeanor of staff leaves the impression they live animals, love…read moretheir job, and enjoy being part of the practice.

I accidentally showed up a day early with my animal for our vet visit and was immediately turned…read moreaway, I understand that can happen if you are busy. However the next morning they called me and told me my appointment was cancelled because the doctor was not coming in. Very disappointed with the service here and can't believe this is how new patients are treated.

My lab recently had surgery here to remove a lump from the top of her head. Reasonable priced,…read moreeverything went great, the staff was wonderful as usual. Highly recommend!

My cats and dogs have been going to Edgebrook Veterinary Clinic for over 12 years. Dr. Shaw has…read morealways been kind and compassionate with me and my animals. The staff are great and do their best to make my babies comfortable during our visits. I like the walk-in service they provide, and their prices are fair and reasonable.