Always Compassionate????? My ass. They aren't COMPASSIONATE at all.... My dogs symptoms was bleeding out diarrhea and they wouldn't even see her..... mind you I've gone there for over 20 years. Obviously the place has gone down since Dr. Kimberly Warner retired. She was simply the best Vet.... She was Compassionate. Will no longer be wanting their services. read more

Since the merge, wait times in the waiting room are very long. Some of the staff members are not friend. Compassionate is not their middle name any longer. read more

I have been using this vet for over 5 years! Dr. Werner was awesome! I recently called because I needed my little girl needed to be seen. It was only then that I learned they merged with another group. The receptionist was cold and not helpful! Could not fit me in at all until the end of the month! Suggested I go to an urgent care for my needs! I was extremely upset. I called back only to find out that Dr Werner also left. Need less to say... I am taking my dogs elsewhere!!! In my opinion, some sort of notification should have been sent out to all existing patients!!! read more

Not compassionate at all They manhandled my dog, brought in extra hands to hold him down, rather than ask me to help. They then charged me extra and the vet tech was incredibly hostile to me. I left the practice that day. read more

Super nice and calming staff! Give great advice and are concerned with how the puppy feels when scheduling vaccines. This is our first dog and we feel he is well cared for! Definitely recommend read more

I have to give so much respect, love, thanks and credit to Dr. Werner and the staff at Always Compassionate Veterinary Care for no matter the situation treating our family with so much respect and providing top notch care for all 3 dogs. From improving their quality of life as they age or treating emergency situations, I always know Dr. Kim and all the entire staff from techs and office staff will go above and beyond for any animal in their care. The whole team is seriously made up of vetinary super hero's who I could never thank enough for the past 13+ years that they have cared for each and everyone of our babies. They have been beyond wonderful to our family from seeing us at our many frequent flyer visits, assuring us when we call panicked that they can help and being so supportive during the hard times we have been through with some of our dogs. Our two labs have some unique medical issues and not only do they take extra time to ensure we understand, but they do everything in their power to make sure they have the best quality of life. You can tell every staff member there loves animals and they treat your pet with just as much love and compassion they would their own. I would never take any of my pets elsewhere and highly recommend ACVC to all my fellow pet parents. Having ACVC have the AAHA credential shows their dedication and promise to provide the highest level of care for any pet and ensures the staff is extremely skilled and well educated. I would give them 10 stars if I could. Obviously no dog (or cat) enjoys going to the vets office but once they see the techs and Dr. Werner they perk up and are more than happy to cooperate during the exam. I trust this practice more than my own pcp. read more

Always Compassionate Veterinary Care - Sid our 10 year old yellow lab after she spotted one of her favorite techs behind the counter and was excited to see her again. - Veterinarians Near Me - Pittsburgh, Pennsylvania

We took our 9yo MN little mixed breed dog to see the vet for his annual checkup and a quote for a dental cleaning. In the meet with the vet, we had no indication that his teeth were having problems, just that they needed cleaned. When we got the quote it included numerous extractions, which was not discussed at all. In addition, the front office staff seemed to be entirely disorganized. It took them quite a while to get their act together to get us checked out, and I am not entirely certain, given the estimate we were given, that the correct information was put into our file. While I like the doctors we have seen well enough, the sticker shock of this cleaning estimate, coupled with the complete disarray of their front office staff has me considering finding a new vet. I'm not sure I trust this place with the safety of my dog under anesthesia. read more

Dr Werner is my favorite veterinarian in this world! She always takes the time to really listen to your concerns not only so she can better care for your pet, but also so she can give you tips and tricks that would help you better care for your pet. I never feel that she tries to upcharge me or that the visit is about money. She truly cares about each and every pet that comes into the office as do all the staff and I'm very happy she's been our veterinarian for the past 2 years. read more

I called COMPASSIONATE vets today to get a emergency visit to put down a little dog that is 17 .The little dog was not mine but was my brother - in - laws little girl but when he passed away I took her in , I called them and first thing I was ask did I go their in past I explained the situation then it was I could see you in aug , I simply said ( compassionate veterinary. ) Thank you good - bye. It's sad that these vets all about that mighty dollar and not the poor dogs and cats. She deserves better than this. read more

Always Compassionate doesn't even begin to describe them. I had taken my Golden there for 10 years and always received excellent care for her. Unfortunately I had to put my her down a few months ago. I recently got 2 puppies and unfortunately one of them was very sick. I made the decision to put her down due to the seriousness of her condition. The staff had come up with a way to confirm what was going on before I went through with it. Thank God for these angels, the cause of her sickness was much better than originally thought and I have my girl. Without them I would have not been able to have her today. I have never come across so many caring people that wanted nothing more than to see her get well.They saved her life!!! read more

I have been bringing our dog, Crunch here since she was 8 weeks old. She is now three and I really have had nothing but great interactions with this Vet. The staff truly seems to love animals and they are always so sweet to my dog each and every visit. While back in the exam rooms, my dog of course gets a little anxious, but they always give her treats to make her feel welcomed! They always seem to take their time with any questions I may have during our appointment. They even will clip my dog's nails for only $5! read more

We absolutely love them here! So kind and compassionate, but not so fluffy that you feel like they're not being honest with you! I'm so happy we discovered them!! read more

I am so glad I decided to come here! Dr. Werner is wonderful and spent ample time examining my pup, she and her staff are very friendly and honest! They didn't nickel and dime me one bit. I brought my dog here After VCA charged me over $700 for an "infected" paw. Turns out it probably wasn't infected in the first place. Dr Werner actually tried to SAVE me money! If you want a truly honest vet who cares about their clients this is the vet for you! I will never go anywhere else! read more

Very friendly staff and good health care for the furry ones. They would get 5 stars but you hardly ever see the same Vet twice in a row so you don't build that relationship with a small office. Med prices are very reasonable and they make refills easy as well. Since we are new to the area it was a good recommendation from a coworker. read more

I am never disappointed by this practice. Dr. Werner, Barb and their team are the only practice that I consistently trust my pups with. We were one of Dr. Werner's first patients when they bought the practice 15 or so years ago, and have been seeing Dr. Werner ever since and would never leave her! The doctors are knowledgeable. The vet techs and administrative staff are friendly, helpful and knowledgeable. The facility is remarkably clean. There may be a cheaper vet around, but there isn't a better one. read more

AC is a wonderful practice. We trust our 5 pets to their care, as do my parents with my "little furry sister." They live up to their compassionate name; I have always felt they are as invested in our pets' care as we are. The two low star reviews I see on here both cite price as a complaint, but I have never felt any upselling pressure or been pushed toward overzealous or unnecessary treatments. Their prices are fair, and they have always been understanding and accommodating when our funds have been low. Dr. Terlesky is great. She remembers our pets, their issues, and follows their progress when more intensive treatment is needed from places like PVSEC. I do wish they took Care Credit and that their rewards system carried amounts over from one appt to the next (as is, you only get a "stamp" for each $100 spent per visit). But otherwise they are awesome. And they are usually quite good at getting appointments in quickly. Love yinz! read more

Seems like they care more about making money than your actual needs and concerns. I have taken my 2 small dogs here twice and got less than desireable service alongside an inflated.bill at the end. They suggest so many meds and add ons that it makes it seem like your perfectly healthy dog won't live to see another day. The office is mostly clean and well maintained, but they make it really hard to say "no" to the extras they want you to purchase or the tests they want to run on your pet only to find out they are okay. To me, it seems like a scheme to make more money. read more

Let me start by saying that I think the vet is very good. With that, the office employees could use a lot of work. Well pretty much one miserable one. I started going here bc my dog has very bad anxiety and they used to be great about it. However now when I go we sit in the waiting area for a very long time while there are many other large animals around. All this while there are many empty rooms we could be put in to make him feel more comfortable. I also think they are very money hungry. I just spent $194 there on Friday when I found out my cat has a very large tumor. As a young cancer survivor I did not take this news well. So while I was crying my eyes out paying my bill I forgot to get my rewards card stamped. When I went in today for a $500 ultrasound I asked if I could get those stamps. Had my receipt and everything. I was told no it has to be done the day of service. That would have been fine if I was told that from the get go and also kinda felt like damn I've spent thousands here I think you could give me my fairly earned stamps! Now I'm at home waiting for their call to pick up my sick cat, I get the call I'm hoping for just to find out it is the office manager calling to tell me maybe I should find another vet if I am not happy with them. All while they have my sick cat in their care. Not cool. Not cool. read more

Wonderful vet clinic! Dr Werner is the best! She goes above and beyond always! The staff is always helpful and kind also. Highly recommend. read more

All the doctors are attentive animal lovers, and the vet techs and other staff are friendly. They've been my vet for years now and have dealt with everything from regular check-ups to emergency sick issues and everything in between. read more

We've been going to ACVC since it opened and it was the best random pick decision ever. Years later we're still going despite living on the opposite end of the county. Dr. Werner and her staff of veterinarians, vet techs, etc... are nothing short of amazing. The hours of operation are excellent and I get my dogs in faster than I can get myself in to my own doctor. read more

After going to their practice for years, my old dog started having seizures. I called a vet tech late in the day who offered excellent advice and unexpectedly, the next day I received the most compassionate phone call from one of the vets. He was following my dog's change in circumstances and wanted to make sure I understood the vet tech's recommendations. We discussed quality of life concerns and that conversation was really important later when I was able to recognize the signs that it was time to let our first pet go. I always thought they were a good practice but going through such a difficult time with their team has helped me to recognize their excellence. read more

Have been going to this vet for years. Have spent thousands of dollars on our pets. Our dog was very sick called into office and they told me that they could not see him take him to an emergency vet office. Their excuse was they were short of Vets. Then they called the next morning to see how he was are you kidding me. We will no longer be using Always Compassionate Veterinary care. Their name is misleading and a lie in my eyes. read more

I've have been a customer of Always Compassionate Vet Care for over 14 years, since we got our very first puppy. Up until today, they have been great - thus the whole going there for 14 years. Today, we didn't last 10 minutes in the waiting room. Today, I had scheduled an appointment as the same time as my daughter because we have 2 puppies from the same litter, both the cutest Cocker Spaniel mixes. My daughter has 2 children, both of which were excited to play with the puppies as we both waited for the appointments. We were the only people in the place, me, my wife and our puppy, my daughter, 2 kids (3 going on 4, and 2), and her puppy. Well, apparently being 3 years old and excited to play with the puppies is highly frowned upon by the receptionist as she told us to keep the kids quiet (and not in the nicest manner either). Ok, someone must have been on the phone or something, maybe. Not that big a deal. My daughter gets called back, and my grandson says he wants to stay out in the waiting room with me, as he hasn't seen me in a few days. About a minute later he starts crying cause he realized that mommy wasn't there. That was it for the receptionist, she actually asked us to leave my grandson in the car - IN 95 DEGREE Weather. Kids DIE left in cars. That he was going to disturb the other dogs/customers and she didn't know how the other animals were with kids. THERE WAS NO ONE ELSE THERE. When I complained to the Veterinarian on duty, the receptionist then said that she meant we could go wait in the car with the AC on - as if that was much better. I WILL NEVER SET FOOT IN THAT ESTABLISHMENT AGAIN IN MY LIFETIME. If you knew me, you would know that I am a pretty laid back guy and it takes a lot, a whole lot, to upset me. The receptionist's reaction was over the top. Yes, my grandson was a little loud when he was first excited to play with both dogs, and then a bit later when he started crying, but only a little, not bawling like he was going to die while and you are stuck with him on an airplane for a 5 hour flight kind of loud, but he did cry for a whole 30 seconds. If you don't have kids, or you can leave them in the car, the Vets are good (at least they were, I didn't get to actually see one today), the receptionist(s), not so much. read more

Taking my dog to this vet, the vet was doing an examine and for about 3 minutes continued to twist and rotate my dogs right rear leg. After the visit I noticed that he was limping and favoring that leg. I called the vets office about it and they threw some medical term at me saying he is a puppy and it will come and go. That was on 09-22-2015. They also told me it was nothing to worry about. Since that appointment he still favors the right rear leg and it is curved in under his body. I feel the vet manipulated his leg way too long, especially since he was only about 5 and 1/2 months old at the time. I feel the vet caused this problem since he had no signs of it prior to this visit. read more

Thanks to Dr Werner and her staff for always taking such great care of my fur babies!

Staff and Veterinarians, all are great. I have multiple cats, and each is treated with kindness. I am given complete medical information; I have complete confidence in taking my pets to this facility. Everyone puts forth that extra effort. I highly recommend Always Compassionate Veterinary Care. read more

I guess Always Compassionate Vet pays people to delete bad ratings. I gave them a horrible review over the summer, on YELP, and its deleted now. Funny. read more

I have been taking my dog to this vet for five years. No problems because I have a healthy dog which is the only kind of dog they seem to want to see. I took my dog in for routine shots including rabies. Within three days my dog is partially paralyzed. I called during office hours to request the doctor to look at her. They told me they were not an emergency clinic and that I would have to take her to the emergency vet hospital, an hour away, in rush hour traffic at a walk-in-the-door charge of $145.00. After considerable research, it is almost certain that my dog had a reaction to the shots that were administered by this vet and yet they refused to spend five minutes to look at her. I was also told that they only had one doctor working, they were totally booked and she was running behind. Bottom line, they didn't want to be bothered after I had paid them $132.00 to cripple my dog. I am very disappointed in them...I had always liked them before this but this is the first time I had an emergency with a sick dog. Their policy is to see the dog in an emergency during regular office hours. Don't believe it. ALWAYS COMPASSIONATE??? Not for a sick dog who needed them. read more