My tank was backed up and I needed it pumped out as soon as possible! So I contacted Blackwater…read moreSeptic and they were able to come out the same day and pumped it out ! They were very professional, super polite, and their prices can't be beat! 10 out of 10 would recommend and will use them again!

From the owner: Honest and reliable. Give us a call for all your septic needs! read more

I contacted several companies to have our septic tank cleaned. Malphurs Septic came out cleaned my…read moretank and told me that my drain pipe wasn't working properly and I should consider a new system. So I called the office and they help walk us thru everything. That's when it went astray. They had one of their foreman's bring the paperwork to us to sign and give them a check. I asked if the amount was for everything, he wasn't sure but the woman in the truck was telling him it was. She got out and assured me that the amount of the check was the full price. I get an e-mail a week later with quotes that need to be signed and the amount had an additional $500 added. When I question it they said it was for the environmentalist, but the woman that came to our house said that was included in the amount on the check. Finally they took the $500 off and we proceeded with the job. We started this process in Oct and we are still working on it (Feb). It was supposed to be a 1 day job but I had to take 3 days off work. The first day they were supposed to be at my house at 8:30 am. I received a call at 8:00 am saying a part didn't come in but the electrician was still coming so had to still stay home all day. The 2nd day they were supposed to be at my house around 8:30-9:00 am (only 3 people came), they didn't get there until about 10:30 am. They worked the whole day, the inspector showed up at the scheduled appointment time and they weren't even close to being ready for him. The inspector came back close to 4:00 pm and they still were not close. They didn't leave until dark. They told me they would have to come back tomorrow. I had to contact my supervisor to request an additional day off. Day 3 they came back (only 2 people) around 9:30 am they worked most the day but when they went to lunch they took my phone number and said they would call me when they were headed back. They never called and took at least one and a half hour lunch. They broke a water pipe, tore out several of our underground sprinklers (didn't cape any of them off) left part of the PVC pipe sticking out of the ground, never finished leveling out our yard. Tore up the yard with the big equipment, tore our driveway up and hit our electric gate bending it. The next day I was expecting the Malphurs to contact me about our gate. I never heard from them so I called. I asked what we were going to do about the gate. I was told nothing today. I wasn't expecting them to come out in the pouring rain but an apology or something would have been nice. Now they won't answer my calls or e-mails. We are going to have to replace our own gate and pay someone else to come finish leveling out our yard. They are supposed to come check the new system in 6 months but I'm pretty sure that won't happen either. So whatever you do make sure everything is in writing as to any damages that accrue days needed to complete the project or expect to pay for the damages they do and to have someone else check your new system.

From the owner: Your Septic Tank Service Experts. CJ Malphurs Septic Tank Service is located in Crawfordville, FL…read moreand we are known throughout the Tallahassee, FL, area for low-cost pump outs and drain field repairs. We are a second generation family owned and operated business that's been operating since 1954. We take great pride in the service we've provided for local homes and businesses over the years and offer 24-hour emergency assistance. Our services include: Inspections Cleaning New system installations Grease traps Sewer lines Aerobic treatment systems We are state certified for septic tank inspection and we accept all major credit cards. Call CJ Malphurs Septic Tank Service today for your free estimate.

I moved to Tallahassee in March of 2022, I called this Co. to clean out the septic tank for my new…read morehome. They came and I was talking to the guys and let them know (unfortunately) that I had never had septic before and was new to the area. Well, all of a sudden they start talking that "something" was wrong with my "drain field" and that it needed replacement. I was horrified and ignorant. I called the office after they left from draining my tank, and I talked to the manager of the place. He told me it would cost me 10K for a new field!! I told him I didn't have that kind of money and he said to call the City and they might have a "Grant" to pay for it. I did and there was NO Grant. The guys doing the clean out, also had told me I would need another clean out in 30 days. I said how would I know when? They said my toilets would start gurgling... Well that NEVER happened and I stopped the work on doing any "drain field," at that point, I was suspicious of this Co. (don't remember why). Maybe it was because both my neighbors said they had NEVER had their septic tanks cleaned out in 30 yrs. Anyway, my drain field is fine and this Company is taking advantage of ignorant, elderly women apparently, after reading other reviews like mine. Do yourself a favor and STAY AWAY!!!

Drain field installed by this company in 2017, we called for pump out in 2022, per their…read moreinstructions. $350 for pump out, technician said drain field is failing "because something wasn't done right". We called for inspection service, and received invoice for$300. When I complained about invoice, invoice and inspection were cancelled. I do not recommend this business, nor will I hire them again.