I moved to Tallahassee in March of 2022, I called this Co. to clean out the septic tank for my new home. They came and I was talking to the guys and let them know (unfortunately) that I had never had septic before and was new to the area. Well, all of a sudden they start talking that "something" was wrong with my "drain field" and that it needed replacement. I was horrified and ignorant. I called the office after they left from draining my tank, and I talked to the manager of the place. He told me it would cost me 10K for a new field!! I told him I didn't have that kind of money and he said to call the City and they might have a "Grant" to pay for it. I did and there was NO Grant. The guys doing the clean out, also had told me I would need another clean out in 30 days. I said how would I know when? They said my toilets would start gurgling... Well that NEVER happened and I stopped the work on doing any "drain field," at that point, I was suspicious of this Co. (don't remember why). Maybe it was because both my neighbors said they had NEVER had their septic tanks cleaned out in 30 yrs. Anyway, my drain field is fine and this Company is taking advantage of ignorant, elderly women apparently, after reading other reviews like mine. Do yourself a favor and STAY AWAY!!! read more

Drain field installed by this company in 2017, we called for pump out in 2022, per their instructions. $350 for pump out, technician said drain field is failing "because something wasn't done right". We called for inspection service, and received invoice for$300. When I complained about invoice, invoice and inspection were cancelled. I do not recommend this business, nor will I hire them again. read more

Came out multiple times and never fixed the problem. They insisted on billing over and over again before coming out to try to fix the problem again. Not a good business, I will never use them again. read more

Worst company ever. Please do not use them. They make up excuses and blame you for any issues in your band new septic that they installed for $9000.00. not even a 1yr ago. DON'T GET SCAMMED!!!!!! read more

Agree, stay clear of this company unless you enjoy problems. This company was hired by my realtor during the purchase of our home. They said they came out to inspect and pump the septic tank but when asked to provide the location they couldn't, even though they dug a hole with a backhoe and covered it up. They came out a second time and actually found the tank and pumped it but tore up the front yard and driveway in the process. I asked Mike to review and remedy the situation, all he did is spread winter rye grass and said "look ok to me", never returning to clean off the driveway or fix the yard. I gave them 3 opportunities, they just don't care. read more

From beginning to end, these guys made me feel confident about their work. I had 4 septic tanks pumped and 1 drainfield replaced and they were timely, efficient and professional. I highly recommend them! read more

It's said that pictures speak a 1000 words. Well I hope these pictures scream: DON'T DO BUSINESS WITH APALACHEE BACKHOE AND SEPTIC TANK and show the quality of work and character of this company! I hate it when businesses don't stand behind their work and I hate it more when anyone takes advantage of elderly people! This is exactly how they left my parents front yard after collecting a full payment of $3500 to install 465 sq ft of drain field. About 5pm my 90 year old mom calls me frantic from her cell phone saying the guys were leaving and her beloved yard is a disaster.... unfortunately she had given them the payment before calling me! I talked to one of the workers by phone and I asked why the landline and TV were not working and he admits they accidentally cut the phone and cable lines but said Comcast was on the way. That was a lie. We had to call for the repairs and my parents were without both for 2 days. Then he says we should call our irrigation company to clean out the sprinkler heads BUT IF THERE'S ANY DAMAGE IT'S NOT HIS FAULT! So I asked why what happened to the sprinkler system? He said they didn't know there was a sprinkler system and that some of the pipes were in the drainfield which shouldn't be. Since that's a sanitation issue, I should call the Health Dept if the sprinkler company pushes back on repairs!!! As far as the grass, he said that per the agreement your mother signed (!) we are not responsible for replacing sod or repairing any damage caused..." but don't worry the grass will grow back within a month! That's a stupid but i was thinking, what agreement? And what happened to the sprinkler system? A couple of months back my parent's water bill started creeping up an extra $100 then $200 and there was excess water in one part of the yard. I'm not sure why but she asked her plumber who I think works for or is related to the owner of Apalachee Backhoe to take a look. Mike, the owner, comes out and I talked to him by phone. He assured me the leak was from the septic tank. He even asked why we hadn't smelled the seeping sewage! The work definitely needed to be done asap he said and he said his price was competitive. He told me that he stood by is work and that my mom would be happy. Anything else that I needed to know, I asked? He said they don't replace sod. I asked about cost but because that's not something they normally do he said it would be even more expensive for his company to do it. So we said no to that and he gave me an estimated timeline. He said NOTHING about a letter that needed to be signed relieving the company of any responsibilities for damages! After or before I talked to him, Mike and my mom we're chatting it up. She told him about my brother being very ill in the hospital in NJ and about us flying to see him. Mike held hands with my mom and prayed for my brother. Then he asked her to pay by check not a credit card to get the permit. Fast forward and I'm having to console my mom and field several calls from her neighbors who were very concerned about what had happened to her front yard. One of her neighbor's even took pictures and sent them to me. I was shocked! I called the company who had installed the sprinkler system in most of the yards in their neighborhood and has been in business 35 plus years. He said he has NEVER seen anything like what Apalachee Backhoe did to my parents' front yard! He said they literally ripped pipes out unnecessarily and apparently ran over others. He could see busted and mangled pipes and some leaking. The soil was not even leveled. When I called Mike, First thing he says is your mother never mentioned a sprinkler system and anyway those pipes were in the wrong place. When I asked about the agreement letter he got nasty! This guy who was supposedly so empathetic before he got paid was now accusing us of not having enough money for him to do the job right! Your mother looked like she was going to have a heart attack when I told her the price and your father has Alzheimer's so he wasn't saying much!!!! Whew, So ugly. So evil. You set the price and no one was asking for a handout or a favor nnWe paid you to do a job. Nothing more nothing less. If you screw up during the process, own up to it and make it right. That's it. When you sent your son back to the house after our call, he told my mom that he was embarrassed by the work! He said he didn't stay for the whole job and had a new guy onsite. He agreed to level the dirt several days later. That's it because the agreement relieved them of any other responsibility! The irrigation company came out worked through the mess Apalachee Backhoe made and repaired the sprinkler system $1700! Plus $700 for sod replacement. read more

Apalachee Backhoe & Septic Tank - The depiction of the quality and character of Apalachee Backhoe and Septic Tank messy work! - Septic Services Near Me - Tallahassee, Florida

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i called this company because they had pumped my septic tank our about six months ago. the customer service was not professional. i asked that they call me because i live next door for me to meet them for an evaluation. they told it was going to be $250.00 to evaluate and get some kind of permit. no one called and they came out and put a few flags in the back yard. then i called the next day when i noticed the flags to see what was up. was transferred to someone who i thought would give an evaluation. he didn't seem to have much time, answered one question and transferred me back to someone else to get paid for their "service". that guy never apologize for not notifying me and wanted my credit card number. he said there would be an evaluation and site plan emailed by friday afternoon. still nothing this monday afternoon. will definitely not use apalachee backhoe. read more

My Septic system, which is two years old, was gurgling and bubbling the last two days. I called in a bit of a panic this morning when they opened and within one hour they had a truck here. Exceptional service and very friendly, professional, and knowledgeable team members. I was so grateful for their explanation, their assistance, and their high quality customer service. Their team knows their stuff and I highly recommend them. read more

We had a great experience with Apalachee Backhoe & Septic. They were able to provide us with same day service for pumping out our septic tank and their prices were much better than their competitors. John was the on-site technician and my Dad, a hard to please retired master plumber, was very happy with the level of service provided. John had really useful suggestions and it was clear he was incredibly knowledgeable. We will definitely use Apalachee Backhoe in the future for any of our septic needs and I recommend them without reservation. Thanks, Mike & John! read more

They make sure you are scheduled in as quickly as they can possibly get to you. So fast, professional, and very responsive. Thanks again!

Two gentlemen came out to my home this morning to clean out our septic tank. They were very professional and polite, and the service quick and thorough! I would hire again! Thank you Apalachee Backhoe & Septic Tank! read more

Great company. Quick getting out to my house when the septic tank overflowed. Went above and beyond to rectify the problem. Highly recommend. read more

This company used a technique to ensure that my septic system failed testing and then offered to replace it. I got a second and third opinion stating the my septic was operating normally. Stay away from this company. read more