While trying to establish medical care in a new state I got the time wrong as far as my…read moreappointment. I thought my appoint was at 3:30 and in fact it was at 3:00. I arrived at 3:20 and was turned away by Dr Ibrahim and whoever his nurse is. After I sat in the waiting room for 15 mins filling out paperwork and then got turned away. I normally would understand being late and having to re-schedule. However this is not a routine physical this is Oncology where things need to handled with a little extra care. being 20 minutes late and being turned away from care does not make me too confident that I will get great care at Trinity Cancer Center especially Dr Ibrahim. I would rather drive to Bismarck or Fargo to get care anywhere else that The Minot Cancer Center. I have never been turned away from care before until today. Very disappointed with Trinity and Dr Ibrahim. I will be seeking care from anyone else besides Trinity. I've heard great things about care here and this is not my experience.

if I could have pressed 0 stars I would have.. DO NOT WASTE your time going to this clinic . These…read morepeople are very unprofessional and could care less about your well being . The ONLY thing they worry about is money - money - money baby!!!!!! Think about it twice before going there and spending money with them. Whenever you call to talk to someone regarding any issues the rude receptionist always tries to talk for everyone there - giving reasons ( excuses) why this a that may have happened and then asks you to leave a message but you never get a call back .They need to train her how to stay in her place and be a receptionist.. Very unprofessional- poor service and never about your health- all about the money!! Sad business and service.. Must have gotten their degrees online!! Lack of concern or help for their patients but absolutely more concerned about just getting money ..They need to be reported to the state again.( as they already had an issue with that a few years ago)

They blocked me from Facebook so I couldn't review them there - Luckily they can't do that here…read more This place cares about money, money, and more money which means they don't take the proper time needed with each patient. It's not only crappy business practice, it's dangerous. When confronted they tried to lie their way out and make insane excuses ... absolutely zero remorse, zero responsibility taken, and zero respect. You absolutely are rushed in and out and feel like just another dollar sign after check-in. She has taken on Way more than she can handle to give truly good care. All of my appointments with Cim or her nurses were insanely rushed and I wouldn't call being given incorrect medication not once, but twice (plus being billed incorrectly) quality care. That would be the complete opposite in fact. Cim and I DID have a conversation face to face in her office immediately after about my experiences and the multiple chances I gave them and it was like talking to a brick wall. She did not care what I had to say then, and the way she talked to me and treated me, I do not care what she would have to say now because it would be completely faked. I would not recommend her place to absolutely anyone!

I went to the annual check. I have insurance. But later I receive a big bill just because they take…read morean expensive XR without let me know, $250 just in XR, also the add in the bill that when I saw I was in shock. This place is SCAM

Friends, my original post on this clinic was very happy and grateful. I had really liked their…read moreservices and was glad to celebrate their good work in the community. Yeah! But then, I got a bill. Without going into details (this is healthcare !), I had come here several times for something and been told I was "ok for the sliding scale," and was asked to just pay a $20 copay. I asked several times about an application, should I fill one out? How do I know I am ok for the sliding scale? And was told by the receptionist that "everything is ok, you're good." Well, alright. I guess. The services otherwise were ok and I appreciated the 'sliding scale' fee. But when I called about the bill - whoa! Apparently yes I did have to fill out an application and no, I had never been given one. So, now because of this (ahem) oversight on the part of the receptionist, all my payments for the previous two months were due and came to over $1500. I would never have come if I was going to be charged that amount, but I did come because I could afford the lowered payments. The billing office stated that since I had never filled out the application, I was now responsible for all previous charges and there would be no back coverage for any application I would fill out. They were not willing to consider that their own receptionist did not give me an application even when I asked several times to fill one out. Surprisingly, there was no apology for their oversight either. So, come here at your own risk and be prepared. PS - I fought this bill all the way to the CFO of the company, who was very angry and irritated with my 'bothering all her employees.' Wow! She was willing to cut the bill in half and didn't seem to understand why I was still so angry. I should be grateful for all she had done for me, right? Double wow! The fact that her employee's error had cost me a great deal of money and now I had to pay over inflated medical prices did not seem to register. Great way to build community relations, and encourage people to use your services.

If there was a sign that said I would have to sit and wait for someone to unlock the door, I would…read morehave probably given two stars because the place still is being run like it's in the 70s and the building looks like it. The picture that the website shows you is of the actual hospital and not the clinic, they are separate entirely. Staff was rude at the front door with zero explanation and did not want to hear anything I had to say.

Good luck refilling u500 insulin, they would rather you run out apparently, I see I am not the only…read moreone having issues with refills. Doctors should also not lie to their patients.