I've been looking for a waxing place ever since I moved to Waterloo and decided to check this place…read moreout. Although my wax was ok, the whole experience just made me not want to come back. When I first walked in, the receptionist was there and was talking to someone else and failed to say anything to me. Being new, I didn't know if i was suppose to check in or not or what to do. But after standing there and still being ignored. I finally asked and was told sit down. The waxer came out and just asked if it was me, and just walked off assuming I knew to follow her. Didn't say a word to me the entire time. Didn't ask how I liked my brows or anything. She did an ok job cleaning up my stray hairs and getting the job done. So that's why I'm giving it a 3 instead of a 2. Not trying to be mean toward the business in any way, I just wanted to give an honest account of my experience there to anyone who is looking for waxing.

I got a Brazilian done by Veronica and she was AMAZING! It was the fastest me I've ever had (not…read moreeven 5 minutes) and it was so thorough! 100% recommend!! Thanks Veronica! Make sure you book an appointment before you go- they're busy!

Great as always bro, chest and back. Friendly staff. Quality service. Time slot scheduling is very…read moregood. Thank You

Had my 2nd Brozillian, back/chest and thru in a full leg sugar for good measure. Alissa was…read morefantastic, very professional and great at explaining what she was doing. Used the Zensa numbing cream this time on my chest and back, seemed to help - didn't take all the pain away, but no pain no gain . The smooth feel is fantastic . Highly recommend The Sugar Cube for your hair removal services.

Super friendly staff, very fast treatment and an excellent waxing job…read more They have a number of male clients and they are easy to talk to if you have any questions. If you have hair where you don't want it, this is where you need to go!

Cheapest place I have ever gone for waxing. I couldn't believe how good a deal you can get! ($25…read morefor Brazilian and $10 brows and that's just a few of the deals!) And it's not because they do a bad job. I went to Sabrina for a brow wax and Brazilian and she did a gre job. She also was the nicest person to talk to. Good at distracting you if your sensitive to waxing. I will definitely be going back! I have also now had Jenica twice and she is super friendly and helps to distract you with good conversation.

Very good service, staff is friendly and helpful! Salon is very clean! Seeing great results!read more

Using a voucher for 6 sessions for this place. The consultation was pleasant until I presented them…read morewith the voucher. Apparently that changes everything! The guy basicly tried to push 6 more sessions for $960 total!! I said I can't afford that & can't I just use the sessions on the voucher?? After that I book for their obligatory session of laser hair removal for my underarms. I'll see how that goes. If they do a half ass job of lasering, I'm complaining to the voucher company and asking for my money back. **Update** I went in for my first session and the technician was pleasant. She did the treatment as thoroughly as she could. Because of this girl's pleasantness I decided to purchase a chemical peel package from her. I don't care much for the management though. For cost of these treatments ($200 for a back chemical peel) I would've expected nicer rooms and professional grade products. Seeing Shopper's Drug Mart Life Brand products on their table was a bit of a turn off. I've worked in the salon/spa business and know that using unprofessional products and tools is unacceptable. In the future I think I'll just pay this kind of money at the spas. ***Update*** I've done 4 chemical peels on my back and haven't seen the results I was hoping for. At $180 a pop they sure don't do much to make the service worth it!! I'm in and out within 15 minutes flat and I doubt that is even remotely enough time for the peel to do its job. That was the biggest waste of $1080 I have ever spent. I would've rather have spent it on ultra high end home peels instead!!! Or a new hand bag...

I got a facial done by Kim - who is amazing! Very knowledgable and friendly. She didn't make me…read morefeel uncomfortable by pushing the products too hard and let me know what she thought was best for me. I had a very relaxing time and the price point is great! I would definitely recommend Kim for anyone who is looking to get a facial here.

Nina was incredibly friendly and very knowledgeable. She explained the treatment and made me feel…read morevery comfortable through the entire process. I would definitely recommend her Laser Skin Treatments to my friends and family.

I came here for a Brazilian and full leg wax. I feel the waxing was done very well, no burns, and…read morethe hair has yet to grow back and I have been quite smooth if I can say so myself. I loved the atmosphere of a boutique spa, it smelled nice, and the environment was very welcoming. They have lots of products to look and buy as well as a small clothing boutique of selected pieces. I look forward to coming back for a mani pedi especially with my babe as they offer for kids as well!

My facial was great, they tried to talk me into a monthly facial, Honestly, those that sounds…read moregreat, i have Nails and hair to do and that's more of a need for me personally, It was suggested that i purchase a cleansing product *I didn't ask the price, and nobody told me, so all together with tip was just over $ 300.00 I doubt I'll be returning

Clean, friendly, professional environment. They staff really knows its stuff. I went for a pedicure…read moreto fix an ingrown toenail. Surprise, it wasn't an ingrown, just a cuticle situation that was able to fixed in my first visit. I was pleased with the fix and the fact they didn't try to bilk me for another treatment. Honest owners.

Had a great facial. Chanel informed me all along products she was using and why. Skin looked and…read morefelt great after. Would recommend.