Inappropriate daycare center the way me and my children were treated. They wanted services for my…read moreyoungest daughter there who is waiting on a second opinion requested by services this daycare recommended and pushed for a evaluation. The evaluation they asked for refused to provide services. After that they have been inappropriate. They won't give you incident reports or you have to push for them. One time my child needed X-rays from a possible finger that could have been fractured, this happened right during different long emails from Elina complaining about my 2 year old. and the other two were bodily fluids involved, I never got written incident reports and unknown if the other parents with children in the room received them. As we left today their worker worked, Elina, parked my vehicle with my children in and made us wait for her to get done then smiled at us knowing my autistic child just had to leave her daycare she is established with as her everyday routine and her worker that was there and me as a single mother might lose her job today. She drove very close to my car with my children in it. I take off work for this childcare center even if my child needs a bandaid put on at their request but no incident report give. They said if they call or put it in the app that is all they are required to do. Also if they have a hard day I pick them up leaving my employment. Because I was in a car accident that was a surprise financial burden and another thing that was being fixed well known by the owner they added more pressure by kicking my children out permanently and unexpected this morning. They use a excuse of payments but know very well they were getting paid and their transactions I was looking through because according to their statements I over paid them last month and wanted to clarify on this. They also said if a parent is late they can't return until the funds are paid, wrong they terminated my children today completely even though I was paying my co payment today. I dropped my children off with no knowledge of them not being able to be there today, prior evening was given a amount to pay and was emailed after I left and almost to work to turn around and get my children. The ladies in the office couldn't give me the incident reports I asked for again today. They got paid from the state already this month. They refuse to report many things unless forced by the state laws of reporting. Wisconsin Shares Child Care Subsidy Program paid them this month and my children didn't receive that amount of time of care. I wouldn't trust this childcare center and what happens behind closed doors. Also you pay a tuition fee over 200 a month. They had me bring lunches, snacks, and breakfast for my children and wouldn't even feed it to them half of the time. Would sit out in room temperature most of the time wasting our grocery money.

I really appreciate all the services the childcare center provides. All organic food, cloth…read morediapers, an educated and caring staff and so much more. Thank you, Casa!

We currently have three children at The Village. Our oldest is in the Waunakee Public 4K program,…read moreour middle in the preschool room, and our youngest in the tot room. We truly couldn't ask for a better place for them to grow and learn. The staff is absolutely amazing--every teacher knows our kids so well and cares for them like family. You can tell how much love and intention goes into every classroom. The chef is wonderful, and the healthy food program is such a huge plus. Our kids eat better here than they do at home most days! The Spanish immersion program has been another highlight--it's incredible to see how naturally our children are picking up new language skills. Beyond the day-to-day care, what really makes The Village special is the sense of community. When our family went through a medical event, the daycare staff and families immediately surrounded us with support. They organized a meal train, dropped off food/snacks for the hospital, offered to help with pickups, and did whatever they could to lighten our load during a difficult time. We're so grateful to have found a place that feels like an extension of our home and for all three of our children to learn, play, and thrive.

Wonderful daycare with nurturing, experienced teachers, strong curriculum, and a great food…read moreprogram! So glad my grandchildren are here!

I am writing this review to send my endless gratitude for what Moppet has done for my daughter. My…read moredaughter had always been at an in-home daycare before coming to Moppet about a year ago. Her father and I have noticed such a dramatic, positive change in her. She used to cry when she was dropped off at the in-home daycare. Now, she gets excited and talks non-stop about her friends and teachers at Moppet. In the nearly two years she was at the in-home daycare, there was never a project that was brought home. Now, there is hardly a day that she does not bring home artwork or a song she has learned. Her personality has grown so much for the better in the past year and I have to believe her experiences at Moppet is a huge contributing factor! I just can't say enough about what they have done and continue to do for my daughter. Everyday I am assured of my daughter's welfare and I know she is getting the attention she was lacking with her previous daycare. All that they do is probably not recognized nearly enough. My daughter is proof of all the good that takes place there. Moppet and all of its staff should be commended for the positive difference they are making in so many children's lives of the Waunakee Community! Keep up the GREAT work Moppet! Thanks for all you do!

Had a terrible time. Might I suggest you take them up on there open door policy and come visit as…read moreoften as possible during non pick up times. Question anything that seems off and watch the excuses fly! The things that were said to me when I raised my concerns to the owners attention I would never get away with at any job I'd be fired in an instant. There was a time when my child was being repeatedly bit and they really didn't do much to attempt the biting to stop. I was told a lot of different things but they never really followed through and then the one time he had a bite Mark on his arm they didn't know where it came from and the director told me that he bites himself all the time (I've never seen him bite himself at daycare or home, especially to the point of leaving a mark. And I had spent a decent amount of time there with surprise drop ins to see my son) not only did she admit they didn't know where it came from but then tried to blame it on my son I never even received an apology for them not watching my son properly and not knowing how he got that Mark...not to mention it was never written up either.

We pulled our daughter from this school in July, and gave notice that her final week, she would…read moreonly be attending a single day (Monday). Despite giving notice, we were fraudulently charged for a full week of daycare in her last week. Repeated requests for a refund of the four days she was no longer in attendance have gone ignored by management. I would not trust this daycare with my bank information, let alone my children.

This daycare is not organized and will tell you when you arrive they can't take your child because…read moreteachers didn't come. They are not very clean and allow sick kids. The teachers don't wash their hands enough and will leave your kid crying for hours. Never have enough staff.

This is one of the best places to send your child for a great education. My kids love it.read more

My son attended this school for two yrs prior to entering kindergarten…read more I can't say enough about this facility and the staff. The impact they made in his life continues to echo yrs later!