It began when mom fell and broke her hip. Mom is 84 years old Dad is 90 years old. He is legally…read moreblind because of Macular Degeneration. Mom broke her hip and had to have surgery. Dad required care 24/7. He could not even dress himself. We reached out to A Place for Mom. We were contacted by Pacifica at Skylyn in Spartanburg, SC. They came to dad's house on to assess him to see if he would qualify for their services. He did qualify for Memory Care. They also had a place in the facility for mom in Assisted Living once she was released from acute care. (That is another story) The two people who came were so nice and really made their facility sound amazing. Having no experience, we trusted that this was all true. We moved dad into the facility. When we arrived, there were several people to welcome us. We were told that we could call anytime, and someone would let us talk to him. We could not reach anyone, and no calls were ever returned. We left our sweet dad in their care, feeling like we did the right thing. This is what I had given them $2,000.00 for a Community fee and had planned to be paying $4,000.00 a month. We got a call on Thursday morning 11/4 letting us know that dad had fallen during the night. They told us that he had bruising on his hands and were concerned that something might be broken. We gave permission for him to be taken to the hospital for x-rays. EMS took him to Mary Black Emergency. They questioned how the fall happened and were suspicious that no one at Pacifica knew when dad fell or how long he had been on the floor. These are notes from dad's Mychart notes by emergency. Patient Brought from Skylyn today after fall during the night. Patient has dementia and report given by EMS that he keeps complaining of hands and lower back pain. Duration of down time is unknown. Patient has abrasion to right shoulder and bilateral knees. The patient is a 90-year-old male with a history of dementia, seizures, hypertension and blindness that presents today from nursing facility for evaluation of a fall. The history regarding the fall is missing quite a few details. Paramedics state that the nursing staff reports that he fell last night however none of the nursing staff that was there on third shift was available to give report and there are very few details regarding whether the patient was found down, how long he was down, what the patient hit or any other details. Paramedics who stated that the patient's family states that his hands are always bruised however the nursing staff at his skilled nursing facility states that this appears to be worse and wants it evaluated. When the patient is questioned about his fall he is unable to provide many details. He states "while I suppose I did fall last night." When asked where he hurts the patient states "I suppose it might hurt my back but I am is not sure." He states that sometimes he just falls and does not know why. We were told that he had Aspiration Pneumonia. I went and asked to speak to the Administrator at Pacifica. I showed him pictures I had taken in the hospital. He was not aware of the incident. Dad only had his bottom set of dentures. I went to his room to look for them. I looked in the closet. There was a strong odor of urine. I grabbed a trash bag and stuffed the clothes in. I dumped the clothes in the washer. We saw dad's t-shirt that had what looked like dirt all over the front. This was after being washed. This was dried blood! How could someone take this shirt off our dad and not say anything? I sent this picture to the Nursing Director and Administrator at Pacifica. Mom was moving into Pacifica the next day. She knew that dad was in the hospital and had pneumonia, but nothing more. I went to meet mom at the facility. I had a conversation with the Nursing Director about her medicines. She told me that she had talked to the staff that found dad and that they were going to have a meeting to discuss procedures for new residents. I told her that the stains on the t-shirt were dried blood. She said that the staff person thought it was poop. As a trained nurse she certainly should have known what it was. The facility is not clean, smells of urine most times, roaches in stairwells, and elevator(s) are not working . Dad has been in the hospital for six days. The doctor told us that he had a heart attack. He is still having trouble breathing and is not coherent. I was contacted by Hospice that same day! They were gracious and kind. Dad was transported to the Agape Care/Hospice facility in Lan

Hi I have a family member that was at Pacifica Senior Living Skylyn. This location was purchased…read moreand now a apartment complex & I still haven't located my Loved one . Do you know where all their patients was moved ? I have no clue how to get in contact with someone . No one reached out to us .