My parents are current residents of Eden Terrace. I have consistently felt like the team goes the…read moreextra mile for us- every day. I've been able to get to know the staff and work with them from across the country to make sure my parents are safe and comfortable. Questions and concerns are dealt with in a swift, caring and professional manner. I'm very happy with the team and overall experience we've had at Eden Terrace.

Both my parents were residents at Eden Terrace of Spartanburg. They were both treated with respect…read moreand as much dignity as their circumstances would allow. My father started out in Assisted Living, moving to Memory Care (Evergreen) after a few months. My mother's too brief stay was exclusively in Evergreen last year. Both of my parents are gone now, my father three months ago. I have many regrets in life, but choosing Eden Terrace for my parents is a decision revisited with no regret. The living conditions are comfortable, well maintained, and clean. The personel are helpful, considerate, emphathetic, and caring, many employees having worked there a decade or more. The selling points when my family agreed on Eden Terrace were that several of the staff's own relatives were residents, and anyone asked would tell you how much they liked the food. Strongly recommended.

My mother has been a resident at Carolina Reserve at Laurel Park since December of 2017. She is 91,…read moreis wheelchair-bound and suffers from dementia. At Carolina Reserve at Laurel Park they make a significant effort to ensure that all residents participate to the extent of their ability and desire in Social life and activities. My mother eats lunch and dinner in the dining hall with her own social cohort, women who care for her. The facility is open, bright and clean. They have an RN on staff each shift and the CNAs are professional, courteous and considerate of the specific mental and physical challenges to each resident. The full-time activity Director puts tremendous thought into planning activities for the residents with resident feedback and with consideration of their specific personalities and needs. Live music is routine at Carolina Reserve at Laurel Park with local soloists and bands making appearances. Music also appears to be the connection for some of the families with members there and Carolina Reserve at Laurel Park has hosted several open air concerts and barbecues in the last year, with at least one in the half year since my mother moved in. They have a beauty salon with multiple chairs (an important social setting for many elderly women like my mother) and a stylist who visits on Tuesdays and Fridays. There are shopping excursions and special outings on a regular basis so that residents have an opportunity to go out into the world and experience a greater sense of independence and a broader sense of and connection to place. They possess a wheelchair accessible van with several rows of seats and a number of the staff are trained in transport. Carolina Reserve at Laurel Park also takes full responsibility for ensuring that residents are taken to all medical appointments and they oversee the scheduling and follow-ups as well. Doctors Making House Calls has a Physicians Assistant who makes weekly rounds to Carolina Reserve at Laurel Park if you establish your family member as a patient and you can schedule, message, receive updates and have access to all of the clinical notes via their database interface. There is also a doctor who specializes in dementia and Alzheimers who visits monthly if you care to contract with him. There are also monthly visits by a local audiologist and hearing aid supplier who you can contract with who will service residents' hearing aids. Pardee Hospital is also a 4 minute drive and a 2 minute ambulance ride away, something that I am particularly grateful for. Carolina Reserve's intensive memory care facility is also right across the street, so the changing needs of your family member can be accommodated for within their system locally. My experience with the delivery of medications and adherence to doctor's orders by staff at Carolina Reserve at Laurel Park is excellent. I have experienced no lag between submission of a doctor's order and it's enactment, except where availability of a new prescription is concerned. This may take half a day to implement. The nursing and CNA staff are also highly observant and will report their concerns about changes in residents' conditions and their reactions to new medications. They deliver highly personalized care. If I were to fault them for anything it would be for what is the perennial subject of complaint in all institutions world-wide, and that is that the food on the plate doesn't necessarily match what's advertised. Like any institutional cafeteria there are stringent budgets to work with while managing lots of perishable goods and a set number of diners with a limited choice of alternatives, all having to be adjusted for the medical idiosyncrasies of the venue. Due to this a reliance on frozen and canned products is high while the utilization of fresh produce, though accommodated, is minimal. I view this as a budgetary matter as management has put attention and effort into improving the overall kitchen staff and facilities. Having worked in the produce industry locally I know that other facilities have managed to incorporate fresh and seasonal produce into the planned menus of their nutritionists. It does take a high degree of coordination and planning. It would help if the facility utilized a trusted local produce dealer with regular runs to Charlotte and Atlanta markets whose market intelligence their nutritionist could use to better plan menus around on the tight budgets they have. This would go a long way to making Carolina Reserve at Laurel Park's actual menus match the advertised dining experience. That's it. The place is great. I'm thankful for it every day.

This is an ALF run by Hunt Company out of Blacksburg VA. Have had satisfactory experience with my…read moreparent there and would recommend it undergoing the decision with a parent at this point in life.

The staff is good I meant to say and the managers is good to and the food is good also and they…read morekeep it clean

aides are a very special group of women. They treat you. with respect and kindness, I have to admit…read moreI have my favorites.

Great place for jet ski, boating and lake side eatery places. Enough places to park your boats…read more Pleasant surroundings. Amazingly part is this lake is exactly at the border of North Carolina and South Carolina- diving two states. T bones on the lake- the restaurant is just on the bank of the lake. Amazing hang out place for weekend.

From the owner: Lake Wylie is a beautiful assisted living and memory care community located in Lake Wylie, SC. This…read moremodern community offers residents 24-hour care, assistance with daily tasks, health and wellness programs, and resort-style dining and activities. The social engagement opportunities at Lake Wylie are endless, and residents can enjoy various fun activities that promote wellness and vitality. Whether you are looking for a place to call home or a community to provide care for a loved one, Lake Wylie is a perfect choice.

Recently I had to find an assisted living facility for a family member. I researched quite a few…read morebefore stumbling upon Langston Place. I spoke at length with Michelle then went in to see the facility in person. It's absolutely beautiful. It's not a large facility and the residents all seemed to be happy. The staff listen to the residents to the point when something is said in passing the staff make it happen. Case in point, my family member had said he'd like to have oatmeal for breakfast sometime. The next day they had oatmeal! He is amazed at how accommodating they have been and is extremely happy to be there. He is always telling me how he cannot believe how he feels like they go above and beyond for him.

This place was recently taken over by Saber Health. It is severely understaffed in all areas:…read morehousekeeping, food services and management. My father was there for only 2 weeks and fell 3 times, resulting in a fractured rib. His room was not cleaned within those 2 weeks and he was not seen by a physician (as required) until his second hospital visit. A paramedic called me to voice their concern about his level of care, when his sugar levels were 380. I called the complaint number to finally get management to act. Definitely find a better facility- there's a reason why there are empty rooms and no wait list.

Ranson Ridge Assisted Living has now been open 4 years...and still looks as beautiful and clean as…read morethe day it opened. Families rave about the care their loved one receives from the loving staff. The in-house medical services are excellent. It's a very socially active community which the residents thrive on. The rooms are spacious and bathrooms are tiled with zero-threshold shower stalls...nicer than my own at home! This is a private pay community (no Medicaid). I work at Ranson Ridge and many of the other staff members have been there with me since we opened. We are proud to be a part of such a wonderful place!

It began when mom fell and broke her hip. Mom is 84 years old Dad is 90 years old. He is legally…read moreblind because of Macular Degeneration. Mom broke her hip and had to have surgery. Dad required care 24/7. He could not even dress himself. We reached out to A Place for Mom. We were contacted by Pacifica at Skylyn in Spartanburg, SC. They came to dad's house on to assess him to see if he would qualify for their services. He did qualify for Memory Care. They also had a place in the facility for mom in Assisted Living once she was released from acute care. (That is another story) The two people who came were so nice and really made their facility sound amazing. Having no experience, we trusted that this was all true. We moved dad into the facility. When we arrived, there were several people to welcome us. We were told that we could call anytime, and someone would let us talk to him. We could not reach anyone, and no calls were ever returned. We left our sweet dad in their care, feeling like we did the right thing. This is what I had given them $2,000.00 for a Community fee and had planned to be paying $4,000.00 a month. We got a call on Thursday morning 11/4 letting us know that dad had fallen during the night. They told us that he had bruising on his hands and were concerned that something might be broken. We gave permission for him to be taken to the hospital for x-rays. EMS took him to Mary Black Emergency. They questioned how the fall happened and were suspicious that no one at Pacifica knew when dad fell or how long he had been on the floor. These are notes from dad's Mychart notes by emergency. Patient Brought from Skylyn today after fall during the night. Patient has dementia and report given by EMS that he keeps complaining of hands and lower back pain. Duration of down time is unknown. Patient has abrasion to right shoulder and bilateral knees. The patient is a 90-year-old male with a history of dementia, seizures, hypertension and blindness that presents today from nursing facility for evaluation of a fall. The history regarding the fall is missing quite a few details. Paramedics state that the nursing staff reports that he fell last night however none of the nursing staff that was there on third shift was available to give report and there are very few details regarding whether the patient was found down, how long he was down, what the patient hit or any other details. Paramedics who stated that the patient's family states that his hands are always bruised however the nursing staff at his skilled nursing facility states that this appears to be worse and wants it evaluated. When the patient is questioned about his fall he is unable to provide many details. He states "while I suppose I did fall last night." When asked where he hurts the patient states "I suppose it might hurt my back but I am is not sure." He states that sometimes he just falls and does not know why. We were told that he had Aspiration Pneumonia. I went and asked to speak to the Administrator at Pacifica. I showed him pictures I had taken in the hospital. He was not aware of the incident. Dad only had his bottom set of dentures. I went to his room to look for them. I looked in the closet. There was a strong odor of urine. I grabbed a trash bag and stuffed the clothes in. I dumped the clothes in the washer. We saw dad's t-shirt that had what looked like dirt all over the front. This was after being washed. This was dried blood! How could someone take this shirt off our dad and not say anything? I sent this picture to the Nursing Director and Administrator at Pacifica. Mom was moving into Pacifica the next day. She knew that dad was in the hospital and had pneumonia, but nothing more. I went to meet mom at the facility. I had a conversation with the Nursing Director about her medicines. She told me that she had talked to the staff that found dad and that they were going to have a meeting to discuss procedures for new residents. I told her that the stains on the t-shirt were dried blood. She said that the staff person thought it was poop. As a trained nurse she certainly should have known what it was. The facility is not clean, smells of urine most times, roaches in stairwells, and elevator(s) are not working . Dad has been in the hospital for six days. The doctor told us that he had a heart attack. He is still having trouble breathing and is not coherent. I was contacted by Hospice that same day! They were gracious and kind. Dad was transported to the Agape Care/Hospice facility in Lan

Hi I have a family member that was at Pacifica Senior Living Skylyn. This location was purchased…read moreand now a apartment complex & I still haven't located my Loved one . Do you know where all their patients was moved ? I have no clue how to get in contact with someone . No one reached out to us .