My daughter just got her license Saturday. Very happy with program. A little pricey but very convenient for Reading residents. Picked up at the high school for driving lessons a huge plus. And we got then end result we desired she got her driver's license and we had to deal very little with the registry which was great. She took her test at Agganis in Wilmington and it went very smooth. Customer Service was good. read more

They lack for driving instructors, I'm seeing driving lessons 3-4 months apart. So far my son had one, which was another student cancelling . At this rate you can expect over a year or more to finish. Had I checked their reviews, I would shopped around. Maybe I'm wrong, but that's what I'm seeing in the time frame. They moved my son's in classroom lessons from Wilmington to Reading for low class attendance, but then you got everyone stuck waiting to get driving lessons. Communication is spotty, sometimes you might get a response and other times your words fall on deaf ears. I was advised to check the driving lessons schedule to make my selection to open slots, great! That's what I love to do in my busy life is check a non existent scheduling platform every day . Like I'm home weaving picnic baskets. read more

This place is unbelievable! We were told over and over again not to come here but we said we'd still try it. Absolutely horrible experience with Agganis Driving School. I would give 0 stars if I could. My daughter was constantly denied driving lessons, and whenever she finally did get one, it was always during the WORST possible driving conditions like heavy rain or snowstorms. It felt completely unfair and unsafe for a new driver trying to learn. When I politely called and asked if she could have lessons during normal conditions so she could actually learn properly, the woman on the phone yelled at me and was beyond rude. Every interaction with this place has been unpleasant. They speak to customers with disrespect and act like you're bothering them for simply asking questions. The lessons are spread out so far apart that my daughter forgot half of what little she was taught. Honestly, they taught her almost nothing. She finished feeling confused, discouraged, and devastated instead of confident behind the wheel. I've also spoken to other families who said they learned nothing from this school either. We spent so much money expecting proper instruction and support, and instead we are now left not knowing what to do next. I would never recommend this driving school to anyone looking for patient, professional instructors who actually care about helping students succeed. I wish I put her in any other driving school. read more

Stay Away! They will happily take your money and then you will never be able to get driving lessons on their online calendar. Then if you leave them they will give you a fraction of your money back. I moved my children to Andover Driving School and was easily able to schedule all of their remaining lessons. read more

DO NOT RECOMMEND! Go elsewhere, you'll be glad you did. I signed my child up for classes two months before they were to begin. We chose a specific location along with specific dates that would accommodate upcoming high school sports obligations. Three days before class one was to begin parents received this email informing them the location they chose was going to be changed. When replying back asking for a phone call or email, instead they decided to do neither an issue a refund. Horrible customer service, not the way a company should run or treat paying customers. Not only did they do this to me, they decided to delay the process of my child receiving his drivers ed education that was paid for. That decision (of issuing refund instead of making a phone call) should have been left up to me as the parent not them as a company. I have also heard horror stories in the last 24 hours of it being impossible to book the one hour driving class. your child will need. read more

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Find any other driving school. Agganis has over extended themselves and therefore never have any driving lessons available - you either have to have your child miss school or scramble for last minute cancellations that open up a slot. The staff will gaslight you and deny this is the case but they won't book any appointments for you. My son had about 90 fellow students in a singular two week online class session during the summer - throw in the other online sessions and you can imagine how many students are competing for the same lessons. Also we found the online lessons and required parent class consisted mostly of Chris Agganis talking about his life stories vs covering actual driving rules. I highly do not recommend them. read more

Agganis has been great so far - have only done the Drivers Ed Portion with Chris. My son definitely learned a lot and had a great time in the class. I listened in a few times and observed that Chris had established a great rapport with the kids in the class. I would definitely recommend Agganis. read more

I don't know where all these negative reviews are coming from. Things must have changed since then. I love the program. My daughter is doing well. I took the parent class and learned so many new things, and I have been driving for over 38 years myself. Never had a problem getting an appointment. They are always on time for the pick-up. My daughter is driving very well and drives to school every morning. Most of all I called many schools before this school and I was horrified at the customer service. Don't let these negative reviews scare you. Most people are negative if just one thing goes wrong. call for yourself and speak with some one there. read more

Not only Is it 1000 Dollars to have your kid taught how to drive. There's tons of hidden fees from this money, hungry organization Also mandatory parent meeting via zoom That you have to attend or they will not pass your kid. Also, you have to pay for this meeting .Hence hidden fees The whole company is designed to milk. Parents of their hard saved money. read more

They have a monopoly in the area and do not care about customer service or getting kids their license on time. False pretenses and horrible access to a human for customer service. You also can never get an appointment for a driving lesson. Please go elsewhere!! read more

one star is too many. I wish I could do zero. they are so horrible and so unresponsive and do not even pretend to be bothered by upset parents trying to get in contact with them. They tell you that they'll respond to email within 24 to 48 hours which is a complete fallacy. I was so aggravated with the nonresponsive I asked for my money back, but they didn't bother to respond so I'm stuck with them. You cannot schedule appointments during non-school hours for at least the upcoming six months because they just take as many students as they can without mindfulness as to accommodating those students read more

There are so many negative reviews, so I thought I would to share the positive experience I had with Agganis. I gave it a 4 instead of a 5 because we had one bad experience with an instructor, and it really does seem almost impossible to reach anyone on the phone directly at the Reading location. My daughter's first driving lesson was amazing...great instructor that really built up her confidence. It was the exact opposite for her second lesson. I emailed about my concern and Koren spent a long time on the phone with me listening to my concerns and making a plan to move forward. The instructor we worked with from that point on (the one she had for her first lesson) was so positive and helpful. I absolutely plan to have my two younger children go through Agganis when they are old enough. read more

Awful... don't go here... If you live in Reading and are looking for a driving school don't do it at Agganis... it's painful for everyone in your family that's involved. We send our second kid to iDrive in North Reading... it was super easy, nice owner and user friendly... read more

awful place. they waste your time when you have to watch new people who don't know how to drive. they are also not good at giving instruction, and the vehicles smell bad. one of them also is kinda weird and talked about their weird business to me dealing with the dead. they all had to stop and use the restroom at their house or at the gas station. not a good experience at all. avoid if you can. also flat cap guy sucks, he has an attitude with everyone. overall 0/5 star if i could give that read more

The instructors for the driving lessons were good and helpful. The classroom/online instruction is absolutely horrible and unprofessional. They need to hire someone to teach the parent and student classes. Everyone talks about how miserable it is to listen to this guy but unfortunately it's "pay to play" and as he says multiple times, he inherited the business. Clearly they have some ties to the registry because otherwise they would be out of business! read more

In a pinch, I signed my son up for Driver's Ed Class with Agganis. It seemed fine... We took the parent class... He's had his permit now for 3 months and scheduling his driving lessons has been an absolute NIGHTMARE!! They never have any appts available and use a circa 1995 online scheduling system. I email often, and they claim that they will post more appointments, but nope! Keep checking back, they say. I don't have time to keep looking every couple days. We want to book our appointments and be done with it. There's no way to plan ahead. It's incredibly frustrating. I wish I read the reviews before sending them our money! read more

Just the worst experience ever.... they are great at the time of sign up and during the classroom time, but they have NO DRIVING HOURS available. I finally quit and signed up with another school because it will be months and months before my kid would ever get in a car. I am asking for a refund and if they don't give me that, I am will have to take them to court. Stay away!! read more

I signed my daughter up for additional driving lessons with Agganis Driving School after she had a horrific experience with Ringers Auto School in Saugus. My daughter already completed all her hours to take the drivers test but she knew she wasn't prepared to take it. That's when I called Agganis Driving School for additional lessons. We got driving lessons immediately. I didn't have to stalk Twitter account for driving lesson openings like I did with the other Auto School. The driving instructors are professional and patient with their students. After 2 lessons with Agganis, she was ready to take the drivers license exam. She passed:) Thanks again Agganis Driving School! read more

This driving school was amazing and helped me so much. No I can not get my permit for another month and a half but I think that the lessons I learned in this class will stick with me for the rest of my life. My class was online and the three instructors did an amazing job at keeping things interesting and fun. Thank you to my instructors! - Lily L read more

The class scheduling with them is really bad. They do not have any lessons available. Please be aware that they will not let you schedule a class untill just before the road test. Horrible service. Will never suggest them to anybody. read more

Took the parent class. terrible. listened to the guy talk about sexist differences in student drivers, how his siblings inherited the school from his dad, how kids talk smack about their parents during lessons, how unfair the world is, and a lot of marketing info about his company. Not sure what the curriculum was to be, but this is as pay-to-play as you can get. My favorite part was about 30 minutes into the class, guy was still on the second slide talking about his dad and lobbying and newspaper articles or whatever unrelated to my child learning how to drive and he says "Just so you know, I never can get through these classes in less than 2 hours and 20 minutes." Ya don't say. Pro tip - we can talk about how know it all and dumb our kids are, but when it comes from anyone else, it just sounds awful. read more

Horrible customer service parking lot and Charges 800$ to take test on time and makes you wait an extra month due to not doing as they said they would it's also 150$ to borrow a car for 10 minutes read more

Worst customer service ever! Driver called in sick with less than 24 hours notice, but when i wake up sick and can't drive i'm charged $60 for cancellation! This place is not worth the price and customer experience! read more

Very disappointed! The absolute worst scheduling system. Grey area means unavailable time. Well, pretty much the WHOLE schedule for months is greyed out, with the exception of one or two days at 12:30...well my daughter is in school at that time. You call the office for assistance and what you get is rude and unprofessional assistance. You pay a lot for the program and get the great sales pitch; then no road appointments. Save your money and aggravation and go to another driving school. read more

Great sales pitch, no delivery. Worst scheduling system and availability ever. Go elsewhere

I scheduled a road test for 159.00$ and never got it. They said they would send an E-mail the Wednesday before the test saying the time date and where it would be but they never did. I might go down there and take my money back. read more

I wish I could give no stats to be honest.You get these random texts about openings and if your son or daughter doesn't answer right then , its gone. When You call and ask about it, you get crass, rude, and nasty answers. I'm stuck here now with my son, but ill be looking elsewhere for my next two children. #anywhere buthere read more

This school does a great job with the classes - my daughter learned a lot, and the full-day weekend option was a great way to get it done. The big advantage of using a driving school, is that your kid can get a license at 17 rather than 18. And that requires driving lessons. Unfortunately, scheduling the lessons with Agganis is a nightmare. They have an online schedule that is fully booked up thru mid-September as of today (10 weeks out). The only way you can book lessons is to get on a list to receive text messages with open appointment slots. So it's a race to respond to texts to get a lesson for 1 or 2 days hence. No predictability, and it puts real pressure on us, as the lessons must be completed 12 days before the driving test. There's got to be a better way. read more

This place sucks. It's very hard to get your driving lessons because this stupid company either takes to many people in or doesn't have enough people doing lessons. I had to wait an extra 2 months to take the road test because I didn't get enough lessons before my eligible date. I wanted to be able to drive over the summer but I guess I can't now because I have to wait 2 extra months. Go anywhere but here. read more

Really the offer no guidance if you have a problem. They also charge you for taking test permits test. Per test. Rip off. Update: spoke with really nice woman at registry regarding permit. I did this while I was updating plates on another car btw. She told me to take verbal test w appointment. So we did. Had appointment so no waiting and took test and passed. Unfortunately Agganis should of told me about this option when I called looking for advice and they didn't. They were just about the pre paid permit testing on their site. read more

If i could give this less than one star I would! Worst experience EVER! They are obviously in the pockets of the RMV because i cant for the life of me figure out how these people are in business. Please people spend your money elsewhere DO NOT SUBJECT yourselves to the stress and aggravation of this place. One would think with the money the Agganis family makes of everyone they would hire a larger office staff especially during summer hours. No money is worth the crap service they offer. Buyer beware! Can't wait for some news station to finally do a story on this racket read more

I regrettably paid for both of my kids at the same time to take lessons here after we moved here from NJ. I barely managed to get my daughter through the program without having to constantly harass them into scheduling driving lessons for her. Now I am trying to get the remaining 6 driving lessons scheduled for my son, and I am getting zero response from them. It does not matter what you do - constant emails and/or phone calls do not help. I have even copied the owner on the emails - he does not care, so don't fall for his speech during the parent class. We have been keeping track of all our attempts to get what we paid for, so now we are forced to seek legal assistance. We will be leaving negative reviews everywhere, putting in a complaint with the BBB, and hiring a lawyer to get our money back. Never do business with these people - by far the worst experience I have ever had with a company. I would give zero stars if I could. read more

DO NOT GO HERE!!! Kids are excited to drive! if u like disappointing your child then by all means sign up, but remember if u think u are going to get your license by a certain date just add a few months to that so they won't be so UPSET !!!!! And get your good shoes on because you WILL need to jump thru hoops!!! read more

I only wish i could not just give no stars but also delete this experience from my memory. This place is simply incredibly unprofessional. It's almost impossible to schedule a lesson. Great sales pitch but horrendous service. Place is basically a huge scam. read more

Hello my name is Darin and this is the single greatest thing I have ever done in my life.

It's incredibly difficult to schedule driving lessons with them. They take on too many clients (for the money) and don't offer enough available slots for lessons - just horrible. Customer service is also completely unacceptable. read more

Despite all the bad things I'd heard about Agganis Driving School, I sighed my son up for the classroom lessons in Melrose because I needed him to be able to get there on his own. The classes were scheduled for 5 weekend days in the Melrose office, a few blocks away from where we live. Less than 24 hours from the first class, we get an email stating they have moved all of the classes to Reading, which is 15 minutes away by car. I am furious since the easy accessibility is the ONLY reason we went with them. No one is available by phone on weekends so there was no way to try and reschedule things before the class began. read more

I have to honestly say the customer service or lack of SUCKS, they talk to you like you are a bother to them and when you ask a question its almost like you are a bother to them,,,I can't wait until my daughter is done with them I would not Recommend at all, there are other good driving places out there!!! read more

Worst driving school ever. They never have lessons available and the staff is super rude. I would go anywhere else.

Look elsewhere if you are looking for a smooth experience. It's really about what is convenient for them not you. Getting lessons scheduled before the driving test is torture....awful, non responsive text process that will drive you nuts, and don't bother calling you won't get a call back. Find a place that will actually schedule appts not text you 10 minutes before and tell you lessons are available. read more