1. Ivanhoe Capital

    1. Ivanhoe Capital

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    Chicago, IL

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    Ivanhoe Capital

    5.0 (1 review)
    Closed 8:00 am - 4:00 pm

    Services - Ivanhoe Capital

    Business loan

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    5 years ago

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    The Federal Savings Bank - The Cooper's. Home Owners.

    The Federal Savings Bank

    (180 reviews)

    Avondale

    In business, scolding is not an insult, but a way of getting things done in an accurate and…read moreprofessional way. Maggie with The Federal Savings Bank has and continues to send me UNSOLICITED emails advertising or promoting a commercial product or service in violation of Federal and state laws. See attached screenshot. The CAN-SPAM Act of 2003 protects recipients who have the right to say they don't want unsolicited emails. The FTC applies CAN-SPAM to emails with commercial content. Emails with advertising or that promote a business services or product are "commercial content," so the CAN-SPAM Act applies. It covers all messages of a commercial nature. The US Federal Trade Commission (FTC) defines it as "any electronic mail message the primary purpose of which is the commercial advertisement or promotion of a commercial product or service." First Federal Savings Bank employee Maggie has NO way to unsubscribe in her spam emails in violation of the CAN-SPAM Act, see attached screenshot of email she sent me. The unsubscribe process is required to be a single step. You can't require the contact to login to anything to unsubscribe, or require answers to any questions before unsubscribing. When a recipient does opt-out, the business has 10 working days to remove them from its list. Failure to do so means the business is non-compliant with the CAN-SPAM Act. There are significant penalties for failing to comply with the CAN-SPAM Act. Each separate email in violation of the law is subject to penalties of up to $46,517, and more than one person may be held responsible for violations. You can file a complaint with the FTC by going to FTCComplaintAssistant.gov, and complain to the Attorney General's office in your state. I will NEVER do business with anyone at this bete noire business since they aren't professional enough to follow law, what else are they being unprofessional about? I scold this business, and I say to this business: Learn to calculate the impact every step you make, every word you say and every action you take. My experience with this business brought to mind: Handle every situation like a dog. If you can't eat it or play with it, just pee on it (here with a review) and walk away. I've seen and continue to see many Yelp reviews remain where people criticize a business because they saw that business' vehicle being driven rude or reckless or stupid or dangerous, etc., or the driver acting that way.

    Loansharks posing as bankers. This place is a nightmare. They have no business doing home loans…read more We made our payments on time and we were still hounded and then threatened with baloon payments by the team. When we asked for help to get out of contruction loan they had no suggestions other than call us asking what we were going to do. We finally had an actual bank get us a mortgage. Run, run, run away from this bank!!

    First Security Trust and Savings Bank

    First Security Trust and Savings Bank

    (3 reviews)

    This bank has really improved over the past five years. The employees, especially the tellers here…read morehave gotten much nicer. I really like going into the branch. The one drawback about First Security Bank was that they were really not up to all of the electronic stuff like the bigger banks. But that has changed. Their biggest pluses, they have a lot of drive thru lanes and a drive thru ATM. They do NOT charge ATM fees no matter whose machine you use. So that means you only pay the fee that is charged at the machine, there is no additional foreign ATM fee on your statement from First Security. Second, they are part of the Star SF ATM network which means you can use any 7-11 ATM completely free as well any other bank that is on the Star SF network. You can also make deposits at other banks' ATM's. I have used PNC Bank to deposit to FSTSB. But the biggest bonus is that they released a new version of online banking and a new app. You are now able to make remote deposits of checks using your cell phone. And, they also have the capability of ACH transfers so you can send money to another person simply by using their routing number and account number. Not even Chase, TCF or 5/3 have that. Let's face it, not everyone has Zelle or Venmo. The only two things I wish they had was telephone banking where you can call in for your balance to an automated system or the old Christmas Club Passbook accounts. They still have Christmas Club but it's a statement account. You no longer get the really nice Christmas Passbook where they print it for your in the book and you can see each deposits. Maybe they should have a special Christmas Savings Register where they can give it to you for you to write it in. Still a good bank though.

    No online banking. No way to check balance unless you physically go to the atm... The hours during…read morethe week suck, I'm sorry, but people work past 4:30 pm. Maybe take a note out of the bigger banks and stay open till at least 6pm or 7pm. Maybe you should also update your systems to accept deposits outside of operating hours and to be readily available. It's 2016, get with the times.

    Ivanhoe Capital - businessfinancing - Updated July 2026

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