First and foremost, I'd like to thank the owners Rusty and Callie along with their amazing instal team, Dillon, Nicholas and Nate. Together this team fantastic people made our job perfect. Here's a little background regarding our project. We were in the market for a major window and door upgrade. There were 19 windows that badly needed replacement that happened to be to 48 year old original windows to our home. From the start of our job, everything went smoothly. Rusty came out and personally measured each of the windows to make sure we had a perfect fit. He was very meticulous through the measurement process, explaining to me each step of the process. A few days later we went to Agnew Door & Window to pick out the exact windows we wanted installed. Callie took care of the cost analysis for us, providing quotes on our first & second choices. After consideration and comparisons, we elected for the second choice. Don't think that we were settling, both windows were of a very high quality and either one of them would provide us the a high end window which would meet all of our needs. A few days later, we went to the showroom and made our initial deposit to get the process started. From the time we placed the order to the time our windows were in there warehouse was approximately 5-6 weeks. We weren't worried about the time it took for the windows to come in, we knew it was the middle of summer and understood that the install would begin around the end of August to early September. It was still very hot when the install team of Dillon, Nicholas & Nate came to start the install portion of the project. We weren't worried, we understood the scope and scale of our project, and knew it would take between 2-3 days to finish. The team was spot on, the install took 3 days. We were amazed it didn't take longer. The team was very deliberate, taking time to make sure that each window fit exactly as intended. Needless to say to say, we were pleasantly surprised. The fitment and overall look of our new windows was perfect! Now for the second project, while the windows were going in we decided that it was time for a new front door and storm doors to go on the front of the house and the upstairs deck. We ordered those shortly after the window project finished. The front door we ordered was a custom fiberglass door that would require a stain be crafted to match out existing woodwork. Converge door arrived, a custom stain was mixed by the company's paint and stain by expert. Needless to say, the match was perfect. From the time we ordered the new front door and the storm door rob the time of installation was about 4-5 weeks. We hand no complaints about the delivery time, we knew the wait would be worth it. The install team for this part of the project was comprised of Dillon and Nicholas. These two guys work their tails off. Everything they did to make the front door and storm doors fit correctly had to be custom one off frame work. The time that the team took was nothing short of a miracle. The doors fit perfectly. Over all, our job was a complete success. We plan on getting back with Agnew Door & Window very soon to replace all of our hollow core interior doors with new solid core doors and possibly have them make it new cabinet doors for the rest of the house. We recommend that if you're looking for windows & doors, you really should get with Agnew Door & Window. You won't be disappointed! read more

They came out the next day to check the size of the window that needed replaced, haven't heard from them in weeks since. Every time I call there's a new excuse. Don't waste your time. read more

Not Good! Mat store rerepresentive is horriable poor customer service. The prices are over inflated. You can go to homedepot are Lowes and get a much better deal and be treated with respect and courtesy. Buyer be ware if your wanted to be treated farily. read more

We had the best experience replacing all our interior and exterior doors with Agnew Door & Window.  The owners, Rusty and Callie, were great throughout the entire process. They also made sure our one custom door was exactly how we wanted it and kept us in the loop since it took a little longer. We had outside installers do all the non-custom doors and they were very impressed with how well the doors were made.  Agnew installed our custom door and paid close attention to detail and installed the custom handles on site to ensure they were placed exactly where we wanted them. Super happy with the customer service, quality of products and price! read more

Agnew Door and Window (particularly , Brandon) did a beautiful job installing our storm door and windows. The owners kept us undated on the ordering process as things are a bit slower due to COVID but the products were worth waiting for. Thank you all for your wonderful customer service and products. read more

Called about a commercial door that had been knocked off its lower door pivot, response time was decent and they where available to take a look the same day. But as far as the repair went, the door fell off of it's pivot the very next day after being repaired. read more

Horrible service. I was communicating via email so that I could share pictures of my current doors. They just stopped responding and wouldn't return my phone calls. My time was completely wasted. Do not recommend, there are way better places in the area. read more

Don't know why it says I am from CA, that is wrong. Oklahoma City is where I live. Just had my sliding glass patio door replaced with doors from here and all I can say is WOW. I am so happy with it all. I wanted something that was off the wall, not a normal door and they were able to produce exactly what I wanted. I have looked all over town, looked on the internet, and no one besides these guys could do what I needed done. One place came kind of close to what I wanted, but their price was double for what I got an exact idea. Yes it took 3/4 weeks but worth the wait. read more

I'd like to start off by saying the item quality of the doors we purchased were very good. Although the hole for the $325 dog door wasn't square with the bottom and the installer left silicone sealer all over the top of the glass frame on one side of the French doors, the problems with Agnew Door were primarily service related. Long story short. This company doesn't care about you at all. It's taken 5 visits from Agnew Door to finally get the items we specified and paid for. They've screwed up scheduling, cut the doors wrong and brought doors out without blinds installed. When they showed up the 4th time to install the blinds, the glass wasn't low E. They didn't pay any attention to detail at any point in the process. The company representative who finally installed the proper glass with low E treatment was disrespectful. He asked how we knew the glass installed wasn't low E. Other than the obvious visual clues, the owner of the company had admitted the previous installation was not low E glass. We were very specific on what we wanted and they didn't bother documenting it or the order would have been correct. The person who helped us when we went to the storefront acted very uncaring when I spoke with him on the phone to let him know there were problems. This whole process took almost 3 months! I can't recommend this company to anyone and we'll never use Agnew Door again!!! You can't trust them!!! read more

If you enjoy being put on a waiting list and repeatedly rescheduled then this is your company. I waited nearly 4 months for a door repairman and never got one. I even gave the manager a chance to resolve this and even though he agreed this was not the way to do business he himself could not make this happen. When the manager doesn't return your calls as promised and makes excuses you quickly realize where their poor customer service culture started. read more

TERRIBLE CUSTOMER SERVICE!! I ordered a door, was told two weeks then had to wait over month! After 3 weeks i called to see what was up, they said some people quit, and apologized for the delay. They had trouble finding my order and was told they would call me back. They didn't. then i had to call them the following week to find out the doors are ready. I was told install was included then come to find out i was lied to. they do install but i didn't apparently pay for that. Then when i ask how much for install the guy refused to install for me! Saying im trying to con him into installing my doors for free since i asked if they would install at no charge since i had to wait over a month! UNREAL how bad the customer service is here AND how rude and matter of fact they were on the phone, being dismissive of how long it took despite being quoted two weeks. Just said "stuff happens". DO NOT DO BUSINESS WITH THESE PEOPLE! read more