When we first decided to build a new home, we weren't familiar with Maleno, but their reputation…read morepreceded them and we're happy we chose to work with them. Not knowing much about architecture and construction, my husband and I were relying on Maleno's expertise to create the perfect home from our vision--something that cannot be easy, but something that they accomplished beautifully. Initially we met with Natalie who helped us select our lot and was a primary point of contact throughout the process. She and Dominic were happy to meet us across town in a bitter snowstorm mid-construction so that we could do an impromptu walk-through. Not once did they seem putout. Natalie and Melissa worked with us to design a custom floorplan that we changed over and over until we finally hit that perfect layout for our family's needs. The number of times we rejected plan suggestions, I was sure they'd be getting frustrated, but their professionalism and patience never wavered. We had walkthroughs staggered over the building process and met with Natalie, Melissa, Dominic, and/or Richie. Each time our questions were answered, concerns were addressed, and requests for changes were noted. The building crew members were always accommodating during our visits, especially if we wanted to snap photos of the progress. We were lucky enough to get our keys just days before Erie was shut down for COVID-19 mitigation. For the sake of decreased exposure, only Natalie and Richie were present for that otherwise exciting day. They gave us a wealth of knowledge about our new home as we did our last walkthrough. After we'd gotten our keys, Ideal Sound & Vision set up our smart home devices and security. They were headed to Dominic's home to work on his house next. The fact that Maleno employs the same companies for their personal homes as they do for their customers' homes is indicative to me that they truly trust their contractors. It makes me more confident in the quality of our home's construction. Every large construction project is going to have issues. Any builder who tells you otherwise is lying. Naturally we had some concerns early on. We emailed Dominic regarding our concerns. Generally we received a response the same day (often within hours) about how the issue(s) would be handled. Every single concern we had was addressed. Not once did they tell us that something was not their problem or that they wouldn't follow up. Either a contractor was sent to us or Richie himself came to lend his skills. From a looming tree on an adjacent lot threatening to fall on our home, to a tiny screw hole that wasn't covered aesthetically--Maleno took care of it. Building our home was about as smooth a process as I could have expected. Designing it was not only fun, it was educational. And being able to see the house through its construction phases leaves little doubt as to the quality of a home we plan to spend many years. Maleno did an excellent job and continues to be accessible as we settle into our neighborhood. They are professional and always available to answer our questions. They left us feeling confident in our decision to build with them. Notably, Natalie was remarkably easy to work with and has such a welcoming personality. It was refreshing and enjoyable to work with her (especially after some less-than-stellar agents we've worked with in the past). After we were moved in, she checked in multiple times and when I reached out to her with some neighborhood questions, she responded immediately. Her customer service is unmatched. And Richie, Maleno's foreman extraordinaire, is easily one of the most accommodating and helpful people I've ever met. Despite obviously being in high-demand with all of the construction projects he's overseeing across Erie County, he's never abrupt, rushed or anything less than generous when working on any project (small or large). There are not enough hours in the day for how above and beyond he goes, but he manages.

aimee was incredible to work with. she helped us buy a home from 2000 miles away, over the span of…read morenearly 6 months. we'd find houses that peaked our interest, and aimee would follow up right away with more info, from mls listings to listing agent calls to virtual walk throughs. the home my husband fell in love and the one we ended up buying was a va reo home. apparently these purchases can be notoriously complicated. we had no experience with such a purchase, and i'm not sure if aimee did either, but aimee was patient and meticulous throughout the whole months long closing process. buying a foreclosure that we hope to make into our own was a bit frightening, but with aimee's attention to detail and clear communication skills, we knew we were making a good decision. we have made several real estate transactions with the help of several different realtors; aimee has definitely been one of the best we've had the pleasure to work with!

After reading other reviews I totally agree Baldwin's Vineyard Village is by far the worst place…read moreto live! We lived there for two years and the place only looks good on the outside! The property manager from the first day was not easy to deal with. Repairs if you needed something fixed and you broke it you pay for it. Also we asked for bars in the bathroom and outside to get up and down the steps. We were charged $360.00 to pay. That was for two maintenance men one to hold the bar and one to screw it on!! That was called installation and labor! BIG JOKE ! The stove's grates were broken and never fit proper cooking with them no pan ever sat level. I complained but never got them replaced! The dishwasher was old and did not do a good job with the dishes. We did not get our Security deposit because the nasty property manager felt we did not deserve it! This is a lady who called herself a Bitch! When we were upset with the kids hitting our unit with balls and screaming and yelling while running in the streets. Cars had to come to a dead stop till these children decided to move! When we complained to her she said " BE THE BITCH I AM ". I am 81 years old and have a balance problem. I use a walker and am handicapped. I have fallen seven times living there. My son who I live with is also handicapped and on a walker! We arranged for a carpet cleaning by Stanley Steamer to be done the day after we moved out on June 17th! She told us to forget it they were going to trash the carpet anyway. She put a lock on the door and refused to let them in when they came! She is the one who decides everything I assume Baldwin just collects the money. She expected us to move the stove and clean ceiling vents! Before coming to Baldwin we lived 11 years at Reidman and had a perfect reference. They did repairs replaced appliances painted the basement when my daughter stored boxes that created mildew on the basement wall, fixed the garage door opener two times that was not our fault. All this was done without paying extra for maintenance and repairs or clean vents and move appliances. We are looking to find a legal aid Attorney to contact Baldwin corporation! I don't understand why people don't look at reviews before the rent or buy! Save yourself a lot of heartache! We lost a $i,345.00 security deposit! That hurts when you live on Social Security Sincerly Patty Bielanin

I live at 715 Connecticut Drive in a 16 apartment complex. What a joke. They never fix anything…read more After asking numerous times I have given up.

Fred was amazing!! Reliable, dependable, and professional. He made this process of selling our…read morehome easy. It was a huge undertaking for us, but for him, because of his experience and expertise, it was second nature. We can not thank him enough for everything!!

Fred was an amazing partner to work with on the sale of my mother's home! I live in California and…read moreshe was in Pennsylvania. He went above and beyond what I would have expected an agent to do. He's extremely responsive and knowledgeable about the area. He actually ran a few errands for me locally as I wasn't able to be there in person. I am truly thankful for his help and would highly recommend him to others.

I have worked with many of the real estate agents in this company and they are all top notch. They…read moreall continue to educate themselves to be the expert in Erie, PA for all real estate needs. Their website is great and very easy to navigate on your cell phone and the staff at the offices is always helpful and friendly. I would recommend Marsha Marsh Real Estate Services to any of my friends and clients!

From the owner: I am a ten-year residential real estate industry veteran and a consistent multi-million dollar…read morelisting agent in the Erie area. I am blessed to work with a wonderful team at Marsha Marsh Real Estate Services. Real estate is my passion and matching you with a home you'll love is truly an honor. If you want to work with an agent whose goal is your complete satisfaction, then please contact me. I look forward to hearing from you!

Bought a property from someone who was using Marsha Marsh as their property manager. Dealing with…read moreNathan was awful. Nice enough guy, but he was not at all dependable. I e-mailed the owner's son regarding the issue and he responded with an incoherent e-mail that wasn't based in reality and was in all bluntness, bizarre. I would not recommend using this company for property management.

Okay, to be honest I've only ever encountered the rental property manager for Marsha Marsh, Nathan…read moreShontz, so be warned - my review may seem relatively limited to rentals. My family and I relocated to Erie last year, which is when I came into contact with Nathan during our search for a rental. Here's the first awesome thing - texting! No longer do you have to awkwardly talk on the phone to a complete stranger to get information or end up in their voicemail because they can't talk! With Nathan you get immediate responses to everything because he's embraced texting from a real-estate perspective! While he couldn't help us before we moved (we have five kids, so our needs were unique.) After spending a year in a home that was kind of falling apart around us, I contacted Nathan again - and he remembered me! He agreed to show me a property on my schedule and, when I didn't like it, immediately had other places in mind and showed them to me without any hesitation - finding us the perfect fit! Signing the lease and doing the walkthrough - super easy! Also, sending over cleaning and maintenance for anything that we need and always being available to us are just a couple of awesome management services. He'd probably babysit for me if I really needed it! Most importantly, I haven't, at any moment, felt like I was being taken for a ride or swindled. Sometimes you can just tell when someone is trying to sell you and doesn't really care about you, but it wasn't like that at all. I definitely recommend Nathan and Marsha Marsh to anyone in need of a real estate services.

The Comcast of Real Estate companies. The overwhelming…read moreincompetence, the incredible lack of giving a damn, the painful phone conversations, the idiotic payment system, the undeniable fact that a 2 year would finish their story first rather than these turds would call you back... Just a small list of the reasons that there is no way anyone should ever do business with this company. I rented an apartment off these dolts, that smelled awful, wasn't clean, and my move in inspection sheet was never submitted. Nothing says "Welcome" like finding a lot of glass in your carpet. Any amount of glass is too much, but a lot of glass is honestly just impressive. I genuinely hope this review is taken to heart. I really want other people to look at this company any go, "wow, they really just don't care." How did it take you 3 months to get me my security deposit back? Are you dense or just dumb? Like, you thought I wouldn't notice?? You will never get a call back from these people, don't expect them to hire people that actually give a shit (I love when I have to vacuum because your maintenance guy tracks mud through the living room), and definitely do not trust anything they say. Robin, you suck. You are an awful employee and I'm calling you out. After 5 months of you hoping you would do right by me, I have submitted. You win. You have successfully become more of a piece of garbage than me and I really have to respect that, in the same way you respect Chris Brown for beating up Rihanna. Do not rent from these people. They wear masks and do not care.

Love the property, property manager, and community. Maintenance is really on top of any issues I…read morehave.

Horrible experience. My husband and I saw a home we loved. When we went there was no electric on…read morein the home. We had to walk through with flashlights. The realtor was Connie Britton. We put a bid on the home and it took her two weeks to respond. She blamed the couple and aired all of their dirty laundry. I know more about the couple's divorce and financial issues than I should. We ordered the appraisal and the water wasn't even on which is necessary. We had to have the appraiser go back a second time. The appraiser, Connie's friend, per her report, appraised the house at exactly what Connie was asking despite their being MANY inaccuracies. We had to let Connie know the water company could turn the water on for free to do the inspection. She was entirely unsupportive and dismissive to our realtor and us. She blames the couple for not paying the water bill. She didn't answer any of our realtor's calls and was awful to our realtor. We had to get a lawyer involved due to her negligence. Furthermore, Connie didn't fulfill her end of the contract. The grass was four feet tall and the house was FILTHY. Connie had her co-worker from Howard Hannah "clean the house" the day before and she FLOODED OUR KITCHEN causing a lot of damage. THE WALK THROUGH THE DAY BEFORE WAS HORRIFYING. All of the prior owners stuff was in the house and we had to get rid of it ourselves. Connie was supposed to reimburse us for the lawn and never did. She was the worst realtor I've ever met. Do not use Howard Hannah or Connie Britton. We were recommended to use MacDonld and Illig as real estate attorneys and found out it's Connie's ex-husband's law firm. Stay clear of that entire circle. They could care less. "As least you got the house" was the finale message despite Connie putting us through so much drama and stress.

Same experience. I purchased a house for my wife after only to find the place in shambles. I…read moreplanned to personalize, even clean certain areas that are overlooked, not hire a company to hall off all the debris left behind. Clearly the agent Melanie is not familiar with the code of ethics. Perhaps Howard Hanna should be more careful who they franchise to.