When we first decided to build a new home, we weren't familiar with Maleno, but their reputation…read morepreceded them and we're happy we chose to work with them. Not knowing much about architecture and construction, my husband and I were relying on Maleno's expertise to create the perfect home from our vision--something that cannot be easy, but something that they accomplished beautifully. Initially we met with Natalie who helped us select our lot and was a primary point of contact throughout the process. She and Dominic were happy to meet us across town in a bitter snowstorm mid-construction so that we could do an impromptu walk-through. Not once did they seem putout. Natalie and Melissa worked with us to design a custom floorplan that we changed over and over until we finally hit that perfect layout for our family's needs. The number of times we rejected plan suggestions, I was sure they'd be getting frustrated, but their professionalism and patience never wavered. We had walkthroughs staggered over the building process and met with Natalie, Melissa, Dominic, and/or Richie. Each time our questions were answered, concerns were addressed, and requests for changes were noted. The building crew members were always accommodating during our visits, especially if we wanted to snap photos of the progress. We were lucky enough to get our keys just days before Erie was shut down for COVID-19 mitigation. For the sake of decreased exposure, only Natalie and Richie were present for that otherwise exciting day. They gave us a wealth of knowledge about our new home as we did our last walkthrough. After we'd gotten our keys, Ideal Sound & Vision set up our smart home devices and security. They were headed to Dominic's home to work on his house next. The fact that Maleno employs the same companies for their personal homes as they do for their customers' homes is indicative to me that they truly trust their contractors. It makes me more confident in the quality of our home's construction. Every large construction project is going to have issues. Any builder who tells you otherwise is lying. Naturally we had some concerns early on. We emailed Dominic regarding our concerns. Generally we received a response the same day (often within hours) about how the issue(s) would be handled. Every single concern we had was addressed. Not once did they tell us that something was not their problem or that they wouldn't follow up. Either a contractor was sent to us or Richie himself came to lend his skills. From a looming tree on an adjacent lot threatening to fall on our home, to a tiny screw hole that wasn't covered aesthetically--Maleno took care of it. Building our home was about as smooth a process as I could have expected. Designing it was not only fun, it was educational. And being able to see the house through its construction phases leaves little doubt as to the quality of a home we plan to spend many years. Maleno did an excellent job and continues to be accessible as we settle into our neighborhood. They are professional and always available to answer our questions. They left us feeling confident in our decision to build with them. Notably, Natalie was remarkably easy to work with and has such a welcoming personality. It was refreshing and enjoyable to work with her (especially after some less-than-stellar agents we've worked with in the past). After we were moved in, she checked in multiple times and when I reached out to her with some neighborhood questions, she responded immediately. Her customer service is unmatched. And Richie, Maleno's foreman extraordinaire, is easily one of the most accommodating and helpful people I've ever met. Despite obviously being in high-demand with all of the construction projects he's overseeing across Erie County, he's never abrupt, rushed or anything less than generous when working on any project (small or large). There are not enough hours in the day for how above and beyond he goes, but he manages.

aimee was incredible to work with. she helped us buy a home from 2000 miles away, over the span of…read morenearly 6 months. we'd find houses that peaked our interest, and aimee would follow up right away with more info, from mls listings to listing agent calls to virtual walk throughs. the home my husband fell in love and the one we ended up buying was a va reo home. apparently these purchases can be notoriously complicated. we had no experience with such a purchase, and i'm not sure if aimee did either, but aimee was patient and meticulous throughout the whole months long closing process. buying a foreclosure that we hope to make into our own was a bit frightening, but with aimee's attention to detail and clear communication skills, we knew we were making a good decision. we have made several real estate transactions with the help of several different realtors; aimee has definitely been one of the best we've had the pleasure to work with!

Bought a property from someone who was using Marsha Marsh as their property manager. Dealing with…read moreNathan was awful. Nice enough guy, but he was not at all dependable. I e-mailed the owner's son regarding the issue and he responded with an incoherent e-mail that wasn't based in reality and was in all bluntness, bizarre. I would not recommend using this company for property management.

Okay, to be honest I've only ever encountered the rental property manager for Marsha Marsh, Nathan…read moreShontz, so be warned - my review may seem relatively limited to rentals. My family and I relocated to Erie last year, which is when I came into contact with Nathan during our search for a rental. Here's the first awesome thing - texting! No longer do you have to awkwardly talk on the phone to a complete stranger to get information or end up in their voicemail because they can't talk! With Nathan you get immediate responses to everything because he's embraced texting from a real-estate perspective! While he couldn't help us before we moved (we have five kids, so our needs were unique.) After spending a year in a home that was kind of falling apart around us, I contacted Nathan again - and he remembered me! He agreed to show me a property on my schedule and, when I didn't like it, immediately had other places in mind and showed them to me without any hesitation - finding us the perfect fit! Signing the lease and doing the walkthrough - super easy! Also, sending over cleaning and maintenance for anything that we need and always being available to us are just a couple of awesome management services. He'd probably babysit for me if I really needed it! Most importantly, I haven't, at any moment, felt like I was being taken for a ride or swindled. Sometimes you can just tell when someone is trying to sell you and doesn't really care about you, but it wasn't like that at all. I definitely recommend Nathan and Marsha Marsh to anyone in need of a real estate services.

When I first moved in July of 2023 the property manager at that time was very nice and communicated…read morewell. Now we have new property manager she NEVER answer the phone or txt there no where to go to pay the rent you have to call her so she can pick it up! it's very frustrating and I hope this get resolved I've asked her when I can be able to pay my rent online and she never got back with me just absolutely terrible.

If I could give 0 stars, I would…read more I would not recommend this apartment complex to anyone. I paid a deposit on March 2, 2026, for an apartment that I never moved into, and I still have not received my deposit back. The leasing manager, Josephine, was extremely rude and unprofessional when communicating with me--especially when I asked about the status of my refund. What makes this even more frustrating is that the delay was due to their failure to submit the proper documents as requested. Despite having my correct address on file (which I have proof of through email), she still sent my refund check to an address she knew was incorrect. I also have documentation and video evidence of the way I was treated during this process. As for the leasing director, Courtney, she has completely stopped responding to my calls and messages, which shows a serious lack of accountability. Overall, this experience has been disrespectful, stressful, and unacceptable. I have made multiple attempts to resolve this issue professionally, but due to the lack of response and cooperation, I am now considering legal action. Please be cautious when dealing with this complex. Have a blessed day.

We should have heeded the advice of my family and friends to avoid anything associated with the…read moreAgresti name. Jake Scheloske, VP of Sales (also looks to be responsible for addressing reviews), had a property we intended to purchase, and after several rounds of negotiations, we agreed on terms. Our finalized contract was submitted before the deadline, and Jake assured us he would proceed to have it signed. We went to bed believing the deal was secured. However, the next morning, we were informed that our offer was not accepted and that other offers were being considered. Given Jake's role as VP of Sales, I suspect unethical practices and greed are encouraged among agents. I strongly advise staying away!

Ryan helped us buy our home sight unseen. He went above and beyond to do showings via FaceTime,…read morevideos, pictures. He was super knowledgeable and let us know if there was anything wrong with the house or the area. He went above and beyond to help us get repairs done to the house (including shoveling snow) to help us close on our house on time. Highly recommend!

Bauer Property Management does not tend well to college students, especially girls. The 3 months…read morethat we lived there we were threatened multiple times and the property manager told us there was nothing he could do as it was "just Erie". The property had no cameras or lights. We were followed to and from our apartment and did not feel safe outside at night. We told the property manager about each instance and he did not do anything until 3 months after... he put in a light and cameras. At first, he told us that we would have to pay for any additional security features, but later changed his mind as it began to worsen. We did not receive our security deposit ($500) back, but were able to break the lease after insisting the need to move is imminent. Would not recommend for college aged kids.

This company rips off poor college students...When my son left the premises, he did not get his…read moresecurity deposit back and was then billed for an additional $500 for cleaning services, which had already been covered with the security deposit. When we argued this, they took off the additional amounts but they sent very threatening emails to him. Poor management.

I have worked with many of the real estate agents in this company and they are all top notch. They…read moreall continue to educate themselves to be the expert in Erie, PA for all real estate needs. Their website is great and very easy to navigate on your cell phone and the staff at the offices is always helpful and friendly. I would recommend Marsha Marsh Real Estate Services to any of my friends and clients!

From the owner: I am a ten-year residential real estate industry veteran and a consistent multi-million dollar…read morelisting agent in the Erie area. I am blessed to work with a wonderful team at Marsha Marsh Real Estate Services. Real estate is my passion and matching you with a home you'll love is truly an honor. If you want to work with an agent whose goal is your complete satisfaction, then please contact me. I look forward to hearing from you!

The Comcast of Real Estate companies. The overwhelming…read moreincompetence, the incredible lack of giving a damn, the painful phone conversations, the idiotic payment system, the undeniable fact that a 2 year would finish their story first rather than these turds would call you back... Just a small list of the reasons that there is no way anyone should ever do business with this company. I rented an apartment off these dolts, that smelled awful, wasn't clean, and my move in inspection sheet was never submitted. Nothing says "Welcome" like finding a lot of glass in your carpet. Any amount of glass is too much, but a lot of glass is honestly just impressive. I genuinely hope this review is taken to heart. I really want other people to look at this company any go, "wow, they really just don't care." How did it take you 3 months to get me my security deposit back? Are you dense or just dumb? Like, you thought I wouldn't notice?? You will never get a call back from these people, don't expect them to hire people that actually give a shit (I love when I have to vacuum because your maintenance guy tracks mud through the living room), and definitely do not trust anything they say. Robin, you suck. You are an awful employee and I'm calling you out. After 5 months of you hoping you would do right by me, I have submitted. You win. You have successfully become more of a piece of garbage than me and I really have to respect that, in the same way you respect Chris Brown for beating up Rihanna. Do not rent from these people. They wear masks and do not care.

Love the property, property manager, and community. Maintenance is really on top of any issues I…read morehave.

Fred was amazing!! Reliable, dependable, and professional. He made this process of selling our…read morehome easy. It was a huge undertaking for us, but for him, because of his experience and expertise, it was second nature. We can not thank him enough for everything!!

Fred was an amazing partner to work with on the sale of my mother's home! I live in California and…read moreshe was in Pennsylvania. He went above and beyond what I would have expected an agent to do. He's extremely responsive and knowledgeable about the area. He actually ran a few errands for me locally as I wasn't able to be there in person. I am truly thankful for his help and would highly recommend him to others.

No follow thru, zero open houses. Our home was on market 3 different times within past 15years…read more Each time, it sold within a year. It's largest lot on its block, beautiful & a fantastic home. We were told that open houses would be done constantly & advertised to an aggressive market so that it could follow past buying trends. It went on market in July 2016, shown only twice & that was it. We moved out of state & we were even considering renting or selling. It never was placed on a renter market either. End result, our home is undergoing foreclosure process bc we moved out of state & just couldn't keep 2 homes going. My family and I are very disappointed @ the service we were given. I was even told that it was our fault for lack of communication... what did we need to articulate exactly? Did we need to schedule the open houses ourselves? Did we need to fly back home conduct walk through appointments? 2105 eastlawn was/is a great property but unfortunately our is take was trusting this company w/ our greatest investment.

I want to thank Sherry Heasley for the tremendous help that she has given us through our recent…read morereal estate transaction. She is very knowledgeable and actually anticipated what exactly we would need help with each step of the way. If I need a realtor again, Sherry would be the first one I would call. I highly recommend her!