Twice, early in cold February mornings I smelled someone cooking fish. The first morning I…read moresuspected it was our son preparing lunches. The second morning I realized it was the smell of a hot wire. I traced it to a sub panel in our furnace enclosure. Taking off the cover, I could see the melting insulation and read the temperature of the thick cable at over 600°. We called out an HVAC company. Their man made a good effort and replaced a breaker in the box. However, the next morning I could smell the cooking fish again. They recommended Jefferson Electric. Jefferson sent out a supervisor to assess the situation and give us a quote. He ended up going to buy the parts, replacing the entire box and solving the problem, removing our fire hazard. Price was fair Good people!

I had a really great experience with Jefferson Electric. I was referred there by a general…read morecontractor I trust. The Jefferson team did not disappoint. They sent a guy out to see our situation (several small electrical jobs), who provided us with options and a detailed estimate that itemized parts and labor for each task. The guys who came to do the work--Alex and Bruce--were extremely professional, courteous and unobtrusive. They did the job in a timely fashion. So many of the plumbing, electric and HVAC contractors are just trying to sell and up-sell (yes, I've had bad experiences with a few), but this company is honorable.

Despite being initially responsive to our request for service on our dryer, booking an appointment…read moreand me confirming it the day of, they were no call/no show for the service. Disappointing.

Don't take a chance and gamble with your money. Hired Jeff to do a job in Ft. Wayne and got him an…read moreairbnb for 3 days. He asked for an advance for per diem and gas. Sent him $625. No show at the job. Told me the bank took the money for past bills due that hadn't been paid. Tried to then tell me he had a wife and 2 kids die in a car crash in February. Sent me photos of a woman and kids who could have been anyone off the internet. What kind of logic is that. Also said that he took his deceased wife's grandmother in to live with him as she didn't have a place to stay. Then proceeded to tell me he needed another advance of $1400 to go back to the job. I ended up calling the Avon IN cops to see what his public record is. No record of a car crash in Camby in February with a mother and two children passing. Public record for anyone that wants to get info on some other things he has done. Do your research!!!! Anyway - gave him a second chance and sent him $100. No show at the job again. Zeke T and Carla C can tell you as well.

Hooked up a whole house generator switch for me on my electric panel, very professional, timely,…read moreand a pleasure to deal with...highly recommend!

Over the past couple of years, I have called Advance Electric for a number of different jobs…read moreincluding installation of outlets, ceiling fan mounts, junction boxes, dimmer switches, ceiling fans, and light fixtures, as well as breaker box maintenance. On every single occasion, the electricians were on-time, friendly, and professional; jobs were always completed as promised and exceeded expectations. Their prices are very reasonable and fair. When it comes to scheduling, quoting, and billing, their customer service is excellent! Glad to have a local and honest business I can count on. Highly recommended!

The only electricians I use in Indianapolis. PHENOMENAL guys, with an excellent business practice…read more My husband and I bought a fixer house as our "starter home" and got ourselves in over our heads. Gerald came out with one of his guys and they patiently explained my options for getting things fixed, and were even gracious enough to start a project that they will eventually have to come back for (we've since decided to scrap the whole bathroom - so after that remodel I'll likely post again!) A+++++++ rating and will use this company until they all retire!

Gerald (Gary) and Adam came out to remedy an issue I had after having some rewiring (I am going to…read morecall it that because I do not know what it is actually called) done a few months earlier by BE. They were kind and courteous - and remedied my issue! I would highly, highly recommend them.

Unfortunately our story is the same as the other recent reviews. Justin seemed like a great guy, so…read morewe decided to go with him for an install of a new furnace and AC unit back in December 2022. Since then, we have run into issue after issue, all due to mistakes that were made during the original install. Each time we have reached out to Justin for help, but he continuously ghosts us and will not show up to make things right. Beware - he will only honor the 1 year labor warranty if you are willing to wait weeks before you can finally get him onsite. We have a 7mo baby and her bedroom was up to 84 degrees last night. Still waiting on a response from Justin although it's almost been a week with constant outreach from us! I've never experience such poor communication from a business owner - it's absurd. Unfortunately, this will be the third time that we're having to pay an outside company to fix our brand new AC unit. EXTREMELY disappointed and hope others don't make the same mistake as we did!

Do not work with them…read more Justin came out and gave a resonably priced quote and asked for funding for parts while signing the contract. He seemed accomidating and reasonable but then rescheduled three times and blamed it on me. He is no longer returning my calls/texts. After looking further, the business's accreditation in the BBB was revoked due to failing to maintain a positive track record in the marketplace and addressing BBB complaints in good faith. https://www.bbb.org/us/in/indianapolis/profile/heating-system-repair/a-new-phase-heating-and-cooling-llc-0382-90042690

Mike Sr. and son are our go to plumbers...quick, quality and fair pricing. And worth noting these…read moredays, trustworthy. Steve Holloway

After fixing my first issue, I called Mike for help with high water pressure. Mike jr came out,…read moreworked his magic and put a pressure value in where the water comes into the house. He was quick, efficient and easy to work with. This family is amazing and I highly recommend Maxwell & Sons for your plumbing needs.

Pat did work at my daughter's home recently. She said, "he's the best". So, we get home from…read morevacation yesterday afternoon...No hot water! I called my daughter. She gave me Pat's contact information. I called. He picked up. I sent pictures of our old water heater. He advised my on my replacement options and gave me an estimate over the phone. He and his assistant just finished installing the new heater and hauling away the old one. We have hot water--less than 24 hours after I called him. Would highly recommend. He exceeded my expectations.

Pat and his employees were very friendly. They were able to finally figure out the problem and fix…read moreit. Would recommend hiring them if you have any drainage concerns!

I had a shower clog to the point my hot water was non existent just days away from family coming to…read moretown for race weekend. I called Bob and he was out the same day and had the problem fixed within an hour of getting to the house. He explained in detail everything he did regarding the repair, what could have been the cause of it and that I should not have any issues moving forward. His price was fair especially given the short notice and that he showed up same day. I would highly recommend Bob. I won't be using any other company for my plumbing needs moving forward!

Both times I have had bob out to my house he has always been quick to respond and can got to me…read moreeither that day or the next. First time it was a on/off valve for my outdoor hose spout that had been leaking in my house fixed it right and haven't had problems since. The second time I had concerns of a bathroom water leak and he instructed me to do three tests to see which involved closing the drains to see if the smell in my bathroom continued. If you want someone to do the job right bob is the guy for you. I understand why he doesn't give you a price when he walks in your door seeing some projects are hard to price.