Getting my taxes done again here this year. Very professional business, always nice to visit here,…read moreit feels like you have the smartest people by your side. Clean waiting area and good parking, very close to the freeway.

I reached out to this company because they offer a free 30-minute consultation, which caught my…read moreattention. I scheduled a call and got a confirmation, but on the day of the appointment, no one called me. I followed up about an hour later and was told the rep had an emergency, so we rescheduled for two days later. The same thing happened again. It's now been over an hour past the scheduled time and still no call or communication. At this point, it feels like the free consultation doesn't really mean much if they can't even show up or follow through. This is supposed to be the stage where they make a good first impression, and unfortunately that didn't happen. If they can't respect my time before I'm even a client, it's hard to trust that they will after. Overall, pretty disappointing experience. Edited: picture added in response to their company rep's message.

I had the same accountant/tax preparer for almost 50 years until he retired last year. After…read moreresearching tax preparers near me, I decided on MM Tax Preparers in Pinole. I feel very lucky to have found them. My tax preparer there was Ana Cardona. I was very impressed with the process they have there and especially Ana. She was very precise as well very knowledgeable about tax preparation. I learned things about my tax return that I had never known before. She answered all of my questions as well as going over my finished tax return with much detail. I brought all of the paperwork needed and we went over our tax return, line by line. What was also very impressive, after she entered my information into their tax program, we were able to complete the process right there and was told that our return would be submitted electronically that day. As our yearly tax refund is an important part of our yearly budgeting, to do this process so quickly was very unexpected and helpful. I would feel good about recommending MM Tax Preparers and, especially, Ana.

I normally do my own taxes however I needed a tax amendment and I wasn't sure how to add the…read moreadditional form, so I looked for tax professionals in my area and saw that this one was rated 5.0 so I gave Mauricio a try. I came in for my appointment at 2pm and even though he saw me, he kept talking on the phone for another 20 min!! How RUDE! Finally after waiting on him he called me to his desk but gave me a BUNCH of WRONG information and how I'm going to owe taxes etc when I knew that was incorrect, he proceeded to act like he was in a rush and trying to get rid of me!! I had to open my phone and show him my research on HOW TO FILE THE ADDITIONAL FORM! What's up with that!??? You're supposed to be the tax professional!! After I told him how it should be filed, he said that will be $400 after his employee Daisy had quoted me $300-350 which is still WAY too HIGH! I was SO MAD AND FELT ABSOLUTELY NO CONFIDENCE IN THIS MAN, so I decided to bring my husband with me when it was time to pick up my amended taxes. When Mauricio saw me come in with my husband, he IMMEDIATELY jumped up from his desk even though he was sitting with 2 clients and spoke to me like he was this nice professional!! WOW!! So that's how he treats women huh?!! I paid with my CC and got charged an additional 4% ($14)!! Highway Robbery!! I called later and asked to speak with him (because obviously I wasn't happy with my experience with him) and I was told he still had clients but that he would call me right back. The office closed for the day and I got no call back. So now here is your review Mauricio. You need to do better with your customer service and read up on what you should already know! Lastly stop trying to cheat people out of their money! After this horrible experience, I DO NOT RECOMMEND THIS PLACE!

Was referred to Tony's business and was set up with Cole for an assessment meeting…read more He went over what they offer and if they might be a good fit for me and my business. Cole was easy going, understanding, but most importantly didn't pressure me into signing up by any means which was big for me. Give these guys a shot or at least some time to ask some questions see if they're a good fit, high recommend!

I have no doubt these bros know their stuff, but they definitely don't want to talk to you using…read morebreath and vocal cords. That's what AI is for-- and they employ it liberally. I made the mistake of requesting an appointment. Here's what happens next: Lots of robo-texts and emails. I responded to one and booked an appointment 2 weeks out. I prepped for it. I told my students that I couldn't stick around after class to help them because I had an important call scheduled. I confirmed (by auto text) the appt. again yesterday (it was scheduled for today). But... They flaked about 15 minutes before the scheduled time, then 5 min later I got a friendly text reminder not to miss the appointment, which was a nice touch. I had to laugh at that, at least. The Dude's time is far more valuable than yours. You will find out minutes before your "scheduled" appt when Siri drops you a line.

Great team here! I…read moreappreciate their down to earth conversations when it comes to the business side of taxes. I really liked the guidance on planning appropriately for the following year and pointing me to the tools provided on the IRS website.

Tracy's Tax Service's have the most amazing people that make each customer feel understood,…read moresupported and appreciated! Antonia is my tax specialist, her immaculate customer service, patience and passion in caring for others really makes me feel comfortable coming to this tax service every year! Thank you Nia for continuing to go above and beyond with ensuring my business and personal taxes are prepared for!! I would recommend any business and or customer looking to give Tracy's tax service a try ! Healthy Warm Regards, Jessica H . RN

After years of getting absolutely ripped off by H&R Block and a few mishaps with filing my own…read moretaxes with Turbo Tax I decided to take the advice of a friend and try Mrs. Madeline's Tax Service. With over 40 years experience and having actually worked for H&R Block for over 22 years, she is an absolute pro and sweetheart. As you can imagine I was quite nervous to have my taxes prepared for the first time in a few years and these feeling were immediately eased when I noticed Madeline's motto on her business cards: "In for a while, out with a smile :)". This was the absolute best tax experience of my life! Madeline and her associate, Sylvia, were professional, thorough, hysterical, and most importantly accurate. They put all my fears to rest and were truly looking out for my best interest. I cannot say enough good things about the quality of work and my overall experience at Madeline's Tax Service. This IS as good as it gets!

These gals are awesome. Personable, non-judgmental and savvy to tax law. Be aware they are strictly…read moreby the books, no bending of the rules.

Gary is extremely knowledgeable and stays up to date in his education which is extremely important…read moreto me. He listened and provided answers to immediate concerns and met all expectations (and then some!). Highly recommend Gary to anyone who is looking for an expert in the finance/tax planning field.

I had a 15-minute introductory consultation with Gary, and I cannot recommend him enough. As a…read morefirst-time small business owner, I was completely overwhelmed by the whole sole proprietorship transition. Gary was incredibly patient, helping me navigate my confusion regarding 'cash basis' accounting and clarifying why my specific contracted work resulted in a W-2 rather than a 1099. ​What impressed me most was his honesty; he explained that my current tax situation is simple enough to handle via software and encouraged me to save money by filing myself this year. He even provided AI-generated notes from our call so I could stay present in the conversation instead of scribbling notes. If you want a CPA who is knowledgeable, tech-savvy, and has high integrity, Gary is your guy

Ivan with Rivera Tax & Finance is great. He is always looking out for my best interests when it…read morecomes to my taxes as well as my books. Ivan is second to none at what he does and I highly recommend him.

I paid Ivan Rivera $400 to file my 2022 taxes. Come to find out the paperwork that he issued was…read morefaulty and the IRS rejected the 2022 returns. He claims that he helped me but he won't refund me the money and now he's cussing me out and threatening me via text and email . He's using very derogatory terms and slang that I can't mention on this platform. Never have I met such an unprofessional accountant. His attitude is very poor towards his clients that paid him hard-earned cash. He says he will call the IRS tomorrow but I don't believe him.

Chris at FlexTax has been my tax advisor for about three years now, and I can't recommend him…read morehighly enough. He's incredibly thorough and detail-oriented - he double and even triple checks everything to make sure your return is accurate and that he has all the right information. He's also very responsive and flexible with scheduling, which has made it easy to fit tax meetings around a busy workday. Chris really shines with more complex situations. He specializes in startups and equity compensation (ISOs, RSUs, etc.), as well as investment portfolios, so if you work at a startup or have a more complicated tax situation, you're in great hands. He takes the time to walk through everything, explains complex issues clearly, and makes the whole process feel much less stressful. He goes above and beyond by looking at prior years and making amendments if necessary to put you in a better position for future tax years. I originally started working with Chris based on a friend's recommendation, and after three years as a client, I'm very glad I did. If you're a startup employee or founder, or anyone dealing with equity and investments, I highly recommend Chris at FlexTax.

This firm went from exceptional to completely unprofessional overnight…read more I stayed with them for years solely because of Sam, who provided outstanding service. After the ownership change, it's clear that level of care is gone. What replaced it is a rigid, impersonal system that treats clients like transactions rather than relationships. They failed to notify clients of a major policy change regarding tax extensions until just days before the deadline--putting me at risk of non-compliance. When I raised concerns, their response was essentially: "This is our policy now, and if you don't like it, go somewhere else." No accountability. No attempt to fix the situation. No access to leadership. Just scripted responses from a support team. For a firm that benefited from years of loyalty and referrals, this is an incredibly poor way to treat clients. Avoid. UPDATE IN RESPONSE TO OWNER : Your response proves my point. After years of automatically handling my extensions, you changed the process right before a deadline, offered no real support, and told me to pay $240 or figure it out myself. Had I not followed up, I could have been penalized -- and now you're trying to turn it around and frame it as my fault by calling me "not engaged." After years of loyalty and referrals, this wasn't a transition -- it was a downgrade to a transactional model.