I was looking for a new HVAC company and saw an ad for this company. Over a two week span, I called…read moretwice and did not get an answer at all and twice more where I spoke with someone who said she would have a tech call me to schedule. Never received a call. I see in other reviews that others have had the same issue.

I'm a little late on this review. Wednesday, last week , I came home to a hot house. I called at…read moreleast five 24 hr hvac companies. Most of them said it would be no earlier than Friday. Not an option, I have a dog. I found this company and they where here within the hour. The Tech Cody was fantastic. Super quick and efficient. I would definitely recommend them. Thanks again.

The service was great and the workers were friendly and professional. I highly recommend themread more

We had a great experience with 1st Global. Came across them in a neighborhood Facebook group and…read moreglad we did. Quick to respond and came out to give us an accurate estimate. Looks much better and they showed us pictures of before and after. Would recommend.

Been using this company for years and had been very satisfied. My last appt was not so good. Was…read moretold not to buy Groupon as it would be honored-$78 for 5 rooms. Two guys came out 2 days in a row and had the same problem with the machine. A more experienced guy came out later in the day with a different machine and went over two rooms that had left spots after spraying. He did hallway upstairs and I told him to forget the other two rooms because at this point half of my day was gone. I was satisfied with the way the carpet looked. We were still charged the $78 with no compensation for my time wasted for one morning and one half of a day with two inexperienced employees. Also, they parked their trucks in my driveway and on street in front of house and left several oil stains. Who's gonna get that out?!?The next day I called the office bc the spots from the pretreat were visible again and bc no one bothered to contact me about this inconvenience. I was told they couldn't discount anything and that I was satisfied when they left... I wasn't about to explain to a carpet person that after the carpet dried I saw spots again. I will not be using them again. Customer service is everything.

I tried to give this company another try. The first time they came the gentleman tried to get me to…read morecash app him and charged me incorrectly. The gentleman charged me incorrectly. I called and spoke to Becky and told her what was going on who said this is not per their policy and not sure why he was doing this. I also spoke to Rocky. They gave me a credit for another carpet cleaning to try them again. I set it up and when I scheduled it they put a note that I didn't owe and had a credit. I was told if there were any issues Becky would call me. Never got a call. A new gentleman shows up today and tries to charge us $70. So I call again. My husband was home, thankfully this was also caught on our cameras, Rocky called the gentleman who then replied to Rocky, "oh ya I remember that incident, that was messed up we lost one of our really good guys & he was just trying to save her money." Really? If he was such a good guy then why was he fired? If he was such a good employee why was he fraudulently taking money on his cashapp instead of having customers pay the company? Completely inappropriate behavior! I can't believe Rocky allowed him to respond that way. My husband was very uncomfortable after that. Never ever using this company again. Absolutely completely unprofessional. It only took him 15 minutes to clean our carpets and he didn't even attempt to dry them.

Pleasant to deal with!…read more My scheduled changed and they were so accommodating they still came over and drew up a quote so I could get this over as soon as possible for my HOA to approve. Communication is good. Staff is very friendly. Quote was very detailed and just what I need for HOA approval. Recommend for any HVAC needs.

I have been using Aire Serv for all my air-conditioning and furnace needs. I partake in the monthly…read morefee for maintenance that most AC companies have (get discounts too with that ). They're very alert about coming in and putting their booties on on first entering the home. Any employee who's ever come into my house from Aire Serv is courteous, informative, and compliant with my needs as a client.

Seems word is getting out there, hire them while you can.... To get the dates you want..... Great…read morework and pricing ... Thank you

We used PYM Air Duct Cleaning this past week to have everything cleaned. We are working on…read morefinishing our basement and we had them come after the drywall was up and taped. They were quick to respond to my phone call and scheduling was easy! I don't know a lot about air duct cleaning, but we had to have our air turned off while they were here. We've never had this done and it took about 4 hours. The technician did all of the set up! I highly recommend!

1 BR apartment - $786.95 with coupon…read more I received a coupon in the mail for $45.95 duct cleaning. I thought I might need mine cleaned and I only have a small one bedroom apartment so I contacted them. The woman said there was a cancellation so they could come out in a couple hours and they would give me the final price before starting work. If I choose not to have the work done I'd have to pay $25 for the visit/quote. They arrived basically on time. The young man was professional and well-spoken. He looked through the rooms and basement and counted the vents/registers and main line ducts. I thought I had just one "main line" in the basement but based on the price it appears there are 4 or 5. That seems to be the bulk of the cost because they charge $10/foot which isnt stated in the coupon. He gave me the quote and I chose to complete the work. Three nice young men completed the work. They were friendly and polite and seemed to work hard. It was done in a few hours. He stated that they also cleaned the dryer vent though it doesn't appear on the invoice. I'm going to take a look at the dryer vent today to see how it looks. The young man also indicated that they sanitized the ducts to eliminate germs/bacteria/dust mites and feces. I had expected them to provide a Safety Data Sheet or information on the sanitization process or chemical used but I didn't receive one. I'm sure I could have asked but they finished so quickly I didn't have a chance. I smelled nothing after they left thought they treated all the ducts and said I should run the fan constantly for an hour because of the sanitization process. Cost breakdown for 1 BR 1 BATH apartment: $45.95 cleaning of 7 vents (coupon) $10.00 clean second air return (even though there is only one, the duct was split in half) $396.00 clean main lines in basement ($10/ft w max of $99 per line) $120.00 cut holes in ducts to perform the cleaning. $40/hole. $125 Clean blower fan (optional work) $90.00 Treat air passages interiors with sanitizing (sic) to eliminate germs/bacteria/dust mites/feces ----------------------------------------- $786.95 ($810.56 if using credit card)

Dont fall for the coupon deals!!! Classic bait and switch…read more The $45.95 ended up being $563 on out 1,000 sq ft home.

The technician arrived promptly. He was efficient and knowledgeable. The repair work on my chimney…read morewas performed perfectly. I never had any issues afterwards.

Second time hiring these guys This time they contacted me…read morethat is about time for my annual dryer vent cleaning Price was little above last year to be honest Anyway great guys

We moved into our "new" home with the understanding the previous owners had just replaced the…read morecarpeting throughout. Once we got settled in we noticed a persistent urine odor in our kid's sleeping space, and found the carpet in one corner smelled so terribly of pee!, as well as an obnoxious dog odor in the office. Kyle, the owner of Phoenix Cleaning, was recommended to us by another highly rated service due to our urgency in addressing the matter. Kyle came out the same day we called, which was greatly appreciated. I found Kyle to be personable and very social, he likes to converse and happily explains what he's doing and why. He used a black light to investigate our odor issue and to our horror we found the last owners evidently just let their dog just pee on various walls. So disgusting, I can only imagine the previous carpet's shape. We discussed what we could afford within our budget and Kyle went to work pretreating w/spray, brush scrubbing and then hit it with his truck based professional equipment. Kyle assured us he stands by his work for included call-backs in the event any urine spots persist in their odor, which is comforting and I am inclined to take him at his word. As the very strong deodorizer smell begins to fade, we'll see whether the urine smell has endured or been vanquished! From our interaction, I like Kyle as a person and would use him again.

Kyle, the owner, actually performed the cleaning himself! My…read morecarpets were disgusting, I'm embarrassed to say. I really thought they would have to be replaced. I am ecstatic with the way the look now. Good as new.!!!!! I will most definitely use Phoenix again and highly recommend their services. Don't waste time checking other companies. Phoenix is the only one you need to hire. Thanks Kyle. Great job!!!!!