Well I have to admit, I was nervous booking after reading previous reviews. However I had a great…read moreflight from FLL to CDG. I bought the package that allows two meals and seat selection, the cost was $324 one way, what an awesome bargain. I think flying on the 787-9 Dreamliner was awesome and the seat room (36c) was very good. The flight was smooth and we landed on time. They have TVs at each seat so you have entertainment. I also like the fact that at least from FLL the flight leaves at night (11:00pm) and you can sleep, unlike most other airlines that leave at 6:00pm. In Paris I did run into a traveler who also booked on Air Norwegian out of JFK and they did cancel her flight, so I still don't have 100% confidence in them, but when on time and flying Dreamliner, they can't be beat

We tried to change our return flight to one later in the day and Norwegian wanted over $1000. We…read morepaid double the base fare for a FLEX ticket so we could make changes but it was wasted money. Past experience was not good with a huge extra charge for a slightly overweight checked bag even though I was allowed two bags but only checking one. I will not be flying with them again. I would rather pay more and feel like I was being treated fairly.

What a horrible airline. 90 minutes late taking off to and from. If I had a connection, I would…read morehave missed it. They nickel and dime you to death. Buy a ticket, then pay to know your seat in advance, pay for 1 checkin bag, pay for carry on. I paid for exit row and they bumped me with no explanation and never refunded the money. They charge for a cup of water. I do not like this airline at all.

Imagine this, you are stuffed into a full plane, the flight attendants are scurrying around,…read morefinally she arrived at my seat and I ordered a sandwich and a glass of water. So far so good, except I wanted a salad. My sandwich had 2 slices of salami and a little cheese. Whatever. Then the flight attendant passed by and I asked for a glass of water. I was given a 1/2 glass of water and told if I want more I have to pay for it. Really? Is that where airline service is going? When will they charge for the toilet? Planes fly and most safety standards are set by governments. But SERVICE is what defines an airline. If they are charging for a glass of water then why even choose to fly with them? You decide but I won't choose to fly them again.

Don't do it! It's basically frontier, airlines and spirit airlines combined. Screens don't work…read moreoverhead lights don't work headphone ports don't work. Boarding is a nightmare. Flight was three hours late going from Reykjavík to Oslo. Dreading what will happen now from Oslo all the way to Denver USA.

we purchased upgraded tickets and they did not honor them. split my family up. my young daughter…read morecried. we literally were next to the toilets and they didn't care. I showed them what we paid for and our receipts and they couldn't care less. they resold our seats. thieves!!! don't trust them. you can pay business class and they will send you to the back to hold on to the toliets. crooks and thieves!!!!!

Honestly, I think they have lack of customer service I…read moreunderstand that a flight can be delayed and also the luggage can no arrive The problem is that they didn't accept the responsibility to compensate my loss due to their delay of 2 hours - The flight KL 1201 was scheduled by 11:55 am (Sep 24, 2024) - Due to technical issue, the flight was delayed by 2 hours - I had a transfer plan from Oslo to Stavanger with 2hr 40min of layover - Due to the delay of 2 hours (and Luggage left in Amsterdam), I missed my next flight from Norwegian airlines - I went to Norwegian and explain the situation - They said I need to go to SAS airlines booth (since they handle KLM flight as well) to ask for compensation to buy the flight - Well, SAS agent just said "since the flight that I have missed is from Norwegian Air, they cannot assume the responsibility even the delay was caused by them - So, I needed to buy extra last minute tickets for me and my wife by myself ($440.91) Really poor customer service. No even any compensation. Frustrating

I am so devastated. They promised a service that they did not deliver. When my dog arrived he was…read moredehydrated, hungry, and sitting in his own urine. The service I purchased promises to walk him, clean his cage, and make sure he had the food and water that was provided by me. I constantly asked after him and no one seemed to know anything useful. I will not fly KLM with a pet again and cannot recommend it.

Extremely poor customer support. We had to cancel our trip because Norway closed their borders due…read moreto the coronavirus. Can you please reschedule the flight for November? "It's not possible." What about a credit or travel voucher? "Sorry, we can't." Can I talk to your manager, perhaps they'll grant an exception since it wasn't our fault Norway closed its borders? "Sorry, we don't have that." Compare this to Chasing Lights, who not only was happy to reschedule us for November, but offered a complimentary additional bus tour...

flew from Heathrow to Oslo in the most uncomfortable seats we have been in for sometime...though…read morecheerful male cabin attendants...serving, unfortunately a newly available beef piece with no beef and lukewarm tea which put me out for the evening, writhing with a tummy ache I cannot remember the last time I had one...the steward warned of hot but it was cold inside with barely one small piece of meat and probably not cooked, or the tepid water might have been contaminated and not brought to boil, which is difficult but how could British people not know about boiling water?!!! Don't drink the water and don't take the pie if you MUST take British Airways...

Be careful this isn't turkish airlines phone number they are scammersread more

I had a great experience with Flybussen from the Radisson Blue Scandinavia Hotel in Oslo, Norway to…read morethe Oslo airport. This option was very convenient and was a much better cost than either a cab or ride-sharing service. In addition, it was much more convenient than trying to take the train to the airport. It picked us up right at the hotel and took us to the airport in less than an hour, including stops for other passengers. Because of a senior discount, the cost was only 159 NOK, which is about $16 a person. The discount was 50%, so the regular adult price would be $32 USD per person. According to an online search, the rideshare cost, such as Uber would b cost between NOK 720 and NOK 1400, which is $72USD to $144USD, so even with two people, there would be a significant savings using Flybussen. One tip: Be sure to be at the curb when they arrive because they will not check inside the hotel and if no one is waiting, they take off immediately.

SAS Flybussen is a fine way to get from the airport into town! My driver was a tall, good-natured,…read moreyet slightly arch man, which set a good tone for my first trip to Oslo. He let me off a block from my hotel, about 45 minutes later. The train would be another option which does go faster, but only to the main station - not necessarily more convenient if you have farther to go, as I did. Flybussen is also cheaper by about $6, which will buy you a couple ounces of beer in Oslo :-)