Iron Shield answered my request on Yelp immediately and was able to send their tech Justin Bayne…read moreout right away. He did a full yearly maintenance and found our condensation drain clogged. He unclogged it and then found the refrigerant level in our system low which I didn't even think we needed. He took care of it very professionally, explaining everything as he worked. Our AC works better and cooler now and the drain won't overflow. I recommend Iron Shield for your HVAC needs and I will use them again. Thanks Justin!

Found this wonderful company right here on yelp and we couldn't be more pleased. We had many many…read moreestimates on putting in a mini split in our sunroom. They provided us with everything we needed from soup to nuts. All the other companies were always missing something that we needed. So just three days after our initial contact with them they were here installing our mini split and we couldn't be more pleased with the result. Thank you again. Iron Shield!

Had the pleasure of dealing with Tony your A/ C Tech who…read moreresponded to my home at Fortunado street, Sorrento. He is very knowledgeable and explained all aspects of the HVAC system. Tested all functions and made recommendations. I will always call your company for my HVAC needs. Service is excellent. Rgds, Lewis. PS I will give Tony a 5 Star for his performance.

I do not recommend this company. Yes they do respond quickly initially; however if replacement is…read morerequired, they do not get everything right on one or two visits. Mine took around 8 visits. It included: 1) keeping air filters from my old unit (when I told them I wanted one at the unit), it caused the unit to not cool; 2) they replaced my thermostat 3 times that I bought new; 3) the filter they did install at the unit was too big then they had to order "custom" air filters to fit it properly, 4) blocking my filter door opening with pipes from the ac unit. Their price was high and I had to get it done quickly because I had renters. Had I known it was going to take a about a year to get the installation done right, I never would have hired them in the first place. My electric bills are higher for an energy-efficient unit than my old unit. Cody came back several times until I asked them to send someone else who is now working corporate air conditioning. They don't have enough quality technicians to service -- especially for the price you pay. They are polite, but that does not make up for proper skills to do HVAC work.

Prompt, courteous service at a time where the AC wasn't working and it's been very hot outside…read more Wesley arrived as scheduled and serviced the unit precisely and efficiently.... Less than 30 mins. Kudos to Wesley and the staff at Chuck Farrell. They are the best in town.

Chuck Farrell quoted two HVAC units and were reasonable in price & offered the best warranty. They…read moreinstalled both units - a 5 ton and a 2 ton unit. The work was professional, efficient, and exactly what was contracted. The units are made in the USA and that was important to us. We are very pleased with our new HVAC and would highly recommend them.

We had our air conditioner stop working early in the morning over Fourth of July weekend, and we…read moreweren't sure we'd even be able to find someone available. We called David, and he told us he could be there within an hour. To our surprise, he actually showed up in about 45 minutes. From the moment he arrived, he was professional, personable, and clearly knew what he was doing. He quickly diagnosed the problem, explained exactly what was wrong, and fixed the issue without trying to upsell us or recommend unnecessary repairs. The repair was completed quickly, and the price was very fair and reasonable. It's refreshing to find someone who is responsive, honest, and takes pride in their work. David may not have a ton of reviews yet, but based on our experience, he absolutely deserves more. We'll definitely be calling him again for any future HVAC needs and highly recommend him to anyone looking for reliable air conditioning service.

I did all the troubleshooting I knew how to do myself and couldn't get the AC working. David came…read moreout July 4th weekend and after hours. I didn't want to wait until Monday so I paid $125 fee- which he was upfront about. It ended up being something silly with the thermostat and the system was running fine. We had him clean out the system and check all the components for $200 since the system hasn't been touched for 6 years. He showed me how the system works, explained what he did, and showed me the air was back on and cooling with a thermometer. Appreciate him being so thorough! A/C not working is an emergency in Florida so finding someone quick to respond is a god send. Will definitely recommend to friends and family. It's a huge relief to have it working, thank you!

I just had yet another terrific experience with this company! Their representative, Armani came out…read moreto perform my first yearly inspection of my mini-split. He was very personable and professional, and took the time to clearly answer all my questions (which I'm sure was a challenge, as I am not very good at understanding things like this). M&S has such wonderful customer service and great service technicians. I highly recommend this company to anyone who is considering installing a mini-split.

One of the most unprofessional experiences I've had with a company in a long time…read more First of all, be warned, this company uses a mix or AI (robots), international customer service, and local people, to handle their inbound calls. So you never know if you're speaking to someone local, someone over seas, or a robot. I called and scheduled an appointment to have my kitchen sink snaked, using their $93 or free promotion. The tech was supposed to arrive between 1-5 pm. (I later figured out that I was talking to AI, to schedule this). So the following morning, I get a call, from a human in their office, saying no, I need to be home at 11 AM, because the plumber will arrive earlier. So I had to leave my job at 10:45 AM to meet this plumber. By 12:30 he had not arrived, so I called the office. The office informs me, we never said at 11, we said AFTER 11 (this is absolutely NOT what they had said to me). They proceed to inform me that the plumber only has one stop before me, and should arrive early afternoon. By 3:30 pm he STILL had not arrived, and I had missed almost an entire day of work. I called the office again, and got an over-seas customer service person who had no idea what was gong on. This so-called plumber shows up at 5:15 pm! He brings in a hand snake, that looks like a child's preschool toy, and performs one of the most half-assed, half-hearted attempts to clear a drain that I've ever seen. He says he can't clear it without a power auger. (Anyone with half a brain would have brought a power auger with them initially). He says he can do it tomorrow, with a power auger, for $500!! At this point I told him to leave. There was no charge for service since he was unable to clear the drain. BUT, this is a BAIT AND SWITCH sales tactic. Advertise one price and service, and then BAM, hit you with a higher price. This waste of time cost me nearly an entire day of work. I was able to get a different company to come out and clear the drain that same evening. The other company arrived on time, and cleared the drain for only $200, less that half the price that M & S wanted to charge me.

Great local company for taking care of all your HVAC needs. Always available when help is needed!read more

Had the usual drain line blockage. They came and cleared it and charged over $200, more than $100…read moreto tell me the drain line was blocked. We already k ew that. Claimed they serviced unit, checked filter and all was good. The next day I found filter soaking wet and dirty, and replaced it myself. When I called office lady was nasty. Don't need that attitude. Too bad as my early experience with them was OK, but don't charge $100+ to tell me what I already know.

We needed our air conditioning and neat pump serviced for a broken something or other and we called…read moreand our tech Sebastian, who showed up the next day after we called and did a diagnosis of the problem and determined it needed a major part, that thankfully was still under warranty, except for labor. He went to the warehouse supplier and pickup the needed part and got back in an hour and proceeded to fix all that was needed. We were also needing out annual,maintenance, and Sebastian did that also, and at a discounted rate since he was already at our place. The great thing is when maintaining, they do not disconnect the Freon lines to verify the operational efficiency of the unit, which saves a small amount of leaking while connecting and disconnecting the gauges. We are extremely happy with this service

In the past two weeks I had the fire dept. out because I smelled smoke and the smoke detectors were…read moregoing off. The fire Dept. thought it was in the air condition unit. I contacted Billy Edwards and he came out and took the unit apart and found burnt insulation. Billy installed a new motor and the smoke smell is no longer there. I really appreciate Billy Edwards for fixing the issue.

we have used St Louis Air for many, many years and have always had prompt, courteous and excellent…read moreservice, beginning with the office personnel to the mechanic on call. We usually get bi-annual maintenance; however, this year was a big letdown. I scheduled with the office for service on Thursday, April 2, 2026. I paid in advance for both services, but when I asked to schedule the 2nd service, I was told that she did not want to pull up that calendar yet. Any way my April 2nd appt. was to be between 12PM - 2PM. When it came to 12PM and past 2PM, I called to inquire when we may expect out mechanic. At that time, I was informed that the mechanic was probably not going to make it out that day!!! I was told that one employee called in sick, the other was working on a new install and the third was too busy. Mind you no one bothered to contact me earlier to let me know there was going a delay, much less a no show. when asked if I wanted to reschedule, I said yes, thinking it would be the next day or at the least the next week. She offered me an appointment for the end of the month, not acceptable!!! Poor service, communication and a lack of trying to accommodate a long-time loyal customer cost this company my business!!! with the attitudes I encountered, I don't see this company lasting very much longer. This is sad to say, because St. Louis has been here as long as I can remember. I used them for different business' where I worked and always enjoyed my interactions with the "old" staff.

stay far away from this failing company,the techs are incompetent, and will scam you on repairs…read more they couldnt fix any of my ac problems and scammed me on installing a new lineset that went broke a week later. they know who i am!!!! lake county stay away from them. pure incompetence